Managing Client Expectations and Challenging Conversations
OnlineWhat happens when there is a mismatch between what the client and/or their representatives want or expect from a service ...
Healthy Brain Ageing and Reducing your Dementia Risk
Ku-rin-gai Council Chambers 818 Pacific Highway, Gordon, NSW, AustraliaDr Katya Numbers from the Centre for Healthy Brain Ageing at UNSW will present on keeping your brain healthy as ...
Effective Incident Management Systems (IMS) Webinar
OnlineOrganised by the Aged Care Quality & Safety Commission, this online workshop covers processes, guidance and practical examples of effective ...
Introduction to the SIRS: Incident management systems
OnlineHosted by the Aged Care Quality & Safety Commission, this webinar will include a discussion about effective incident management systems ...
Effective Incident Management Systems (IMS) Webinar
OnlineOrganised by the Aged Care Quality & Safety Commission, this online workshop covers processes, guidance and practical examples of effective ...
Leisure, Wellness and Reablement: Getting the Foundations Right Webinar
OnlineOrganised by ACCPA, this interactive workshop uses wellness and reablement approaches to explore the delivery of leisure and lifestyle programs. ...