Welcome to the Learning Library. Managed by your Sector Support team, it includes a curated selection of reports, tools and online training modules that will support your professional development in all areas of aged care. The Learning Library is organised by categories and sub-categories. To find resources, scroll down to explore the full selection, or type key word(s) in the search engine in the blue box on the top right.
Below the search engine there is also a field where you can type in any topic you would like us to find resources on to include in the Learning Library. Just type into the field provided and hit SUBMIT.
Categories
Sub-Categories
Collaboration

Northern Sydney Region Local Community Directories
- Lane Cove Council Community Directory
- North Sydney Council Community Directory
- Northern Beaches Council Community Directory
- Ryde Council Community Directory
- Hunters Hill Council Community Directory
- Mosman Council Community Directory
- Hornsby Council Community Directory
- Ku-ring-gai Council Community Directory
- Willoughby Council Community Directory
Collaboration within Sector
- Working with other organisations – Guides, Checklists and Templates
- Collaborative Models and Resource Sharing Arrangements
- Building Strategic Relationships – A Toolkit for the Social Sector
Communication Techniques b/ Health Professionals & Care Workers
Care Delivery

Government Aged Care
- Quality Standards – Guidance & Resources
- Quality Standards – Self-Assessment Tool
- Australian Government Department of Health
- Aged Care Quality and Safety Commissioner
- My Aged Care – Service Finder
- GrantConnect – grants information system
Integrated Care
- Framework for Integrating Care for Older People with Complex Health Needs
- Delivering integrated care in NSW
Cultural Competency
- Indigenous Health – Communication & Connection Podcast
- Inclusive service delivery and diversity webinars
- Training courses – Centre for Cultural Competency Australia
- Multicultural Exchange Hub for Aged Care
- Communicating with Indigenous Communities
Diversity & Inclusiveness
- Working with LGBTI people and communities – Guides
- Beyond Diversity Towards Inclusion
- Building Inclusive Workplaces
- LGBTIQ+ Workforce Resources
Wellness & Reablement
- Healthy Ageing platform: tailored activities/assistive products/social connections
- Diversity, Wellness and Reablement Podcast
- Wellness & Reablement Collaborative Hub
- Wellness & Reablement Change Management – Step By Step Guide
Professional Boundaries
- Professional Boundaries during and beyond a pandemic – Webinar
- Professional Boundaries for Health Professionals – self-paced online training
- Professional Boundaries for Support Workers – self-paced online training
Human Rights in Practice
- Good Practice, Good Business Human Rights Factsheets
- Royal Commission Final Report: Towards a rights-based system
- Self-Assessment Tool on Human Rights Based Approach
- Tool Implementing the Human Rights Based Approach in Community Organisation
Monitoring & Assessment of Quality
Domains of Aged Care

Aged Care Training Package
- Free Training Package (depression, dementia, communication, grief, etc)
- Free Basic Training modules (incl. confidentiality, food safety, duty of care)
Dementia
- App ‘Liv’ (pilot phase) – for people living with dementia
- App ‘Ask Annie’ – short self-paced modules on dementia
- LGBTI and Dementia – Understanding Changes in Behaviour
- Dementia and its effect on daily living Course
- ‘Dementia Discovery’ Course
- Understanding Dementia & Dementia Friendly Communities – Webinars
- Free Dementia MOOC
Elder Abuse
Palliative Care
Governance, Leadership & Change

Clinical & Board Governance
- Transforming business – Reimagining Governance in Aged Care Podcast
- Free Governance Health Check Tool
- Five Critical Risks and Opportunities for high-impact organisations
- Free Board Health Check Tool
- Eight-Point Road Map to success for Boards
- Free Emergency & Crisis Management Training
- Clinical Governance in Aged Care
- Good Governance Starter Pack
- Board Governance in the Aged Care Sector
Change Management
- Aged Care reforms: A Paradigm Shift article
- Capacity Building and Change Management Guide
- Change Management Toolkit
- Communication Toolkit
Finance
- Balance Sheet Tool – for Directors and CEOs
- Finance Webinars – balance sheet, reporting, impact
- CHSP Unit Costing Tool
- Subsidy Estimator and Unspent Funds Examples
- Introduction to Financial Modelling Podcast
- WIN Your Next Grant
Social Impact
- Guide for Boards and Management towards net zero emissions
- Free Social Impact Measurement tool
- Community Services Outcomes Tree – identification & measurement Tool
- Social Impact – Free workshop webinars
- Social Impact and Measurement Podcast
- Social Impact – Guide to Planning, Measuring and Communicating impact
Business Growth
- Strategy & Sustainability in Aged Care
- Time for a Strategic Shift? Strategies and Actions for providers
- You need to change your aged care business strategy
- Co-opetition – the New Strategy Assisting Social Service Organisations to Make an Impact?
- Co-opetition: Assisting Social Service Organisations to Make an Impact?
- Co-opetition – Taking the Next Step
Mental Health

Understanding Mental Health
Death, Grief and Loss
Self-Care
Trauma
Workforce Management & Planning

Attraction, Retention & Utilisation
- Employee, Contractor or Volunteer? Legal obligations Guide
- Guide to VET for human services employers
- Human Services Workforce Development Initiatives Portal
- Investing in supervision: good for your people and your organisation
Planning for the Future
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