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Latest Home Care Packages Program Data – 1 October -31 December 2017

This report outlines data from the period of 1 October 2017 – 31 December 2017. Below is a summary of this data, including a comparison of the data presented in the report from 1 July 2017 – 30 September 2017.

Trends in Home Care Approvals

 1 Oct – 31 Dec 20171 July – 30 Sep 2017
Approvals for Home Care31,20731,698
Approvals for Home Care in NSW10,64710,879


  • Since February 2017, it is estimated that two out of every three ACAT assessments have resulted in approvals for HCP.
  • An additional 17,578 packages have been released since the last quarter

Prioritisation and Queues

 1 Oct – 31 Dec 20171 July – 30 Sep 2017
Consumers in the national prioritisation queue 104,602101,508
Assignment of interim packages for queued consumers 46%40%
Number of consumers in NSW on the national prioritisation queue 35,17334,533


  • More than half of queued consumers are waiting for level 4 packages

Service Delivery

 1 Oct – 31 Dec 20171 July – 30 Sep 2017
Consumers in a HCP74,20571,423
Approved Home Care providers in Australia 806766


  • The number of consumers receiving HCP has increased by 3.9% since the last quarter
  • In December 2017, there were 2,001 Home Care Packages released to consumers in the Northern Sydney Region.
  • The number of approved Home Care providers has increased by 5.2% since the last quarter, with an annual increase of 52.9% since December 2016.
  • In the Northern Sydney Region, the number of approved Home Care providers has increased by 61% since March 2017

Maximum Exit Amounts

 1 Oct – 31 Dec 20171 July – 30 Sep 2017
Average maximum exit amount $266$279
Percentage of providers that did not deduct and exit amount  38%36%

The latest data reveals a national and state increase in the number of consumers queued for HCP. In addition to this, it is clear that the number of providers in the Northern Sydney Region is also increasing to support the demand for services. The increase in the number of services is likely create a competitive market driven environment and potentially drive the standard of quality within the region.

For the full report on the latest Home Care Packages data, please see the AIHW website.

Australian Government Department of Health. (2018). Home Care Packages Program: Data Report 2nd Quarter 2017-2018, 1 October – 31 December 2017. Retrieved from