NOW READY, CHSP 2025–27 Updates: New Manual and Resources
by Danni Meredith, Sector Support Coordinator
The Department of Health, Disability and Ageing have released the latest CHSP 2025–27 Manual and Appendices, outlining important updates and changes that came into effect 1 July 2025. These updates are part of the ongoing improvements across the aged care sector, paving the way for the new Aged Care Act, starting 1 November 2025.
Highlights outlined during the 12 June CHSP webinar, include
- Service List: Refreshed names, detailed descriptions, now with clearly defined inclusions and exclusions (Chapter 3 & Appendix A).
- Mapping of SSS and SSD Services: These are re-mapped or scheduled for one year grant agreements.
- My Aged Care (MAC) ID Tracking: Record client’s My Aged Care (MAC) IDs in provider’s own client systems ahead of Data Exchange (DEX) integration in January 2026 (Chapter 12).
- Client Assessments: All clients must have an aged care assessment and deemed eligible before accessing subsidised CHSP services (Chapter 5).
- Service Agreements: When the new Act commences, providers will be required to have a Service agreement in place with their clients. Further guidance material is expected in the lead up to 1 November.
- Rural Loading for Modified Monash Model 5 (MMM5 Areas): Up to 20% loading applies for services delivered in small rural towns (Chapter 7).
- Home Adjustments: Commonwealth annual funding cap has increased from $10,000 to $15,000 per client (Chapter 7).
- Client Contributions Continue: for Allied health clinical services (Chapter 7).
- Provider Exit: Notice period remains at 5 months with exit dates now confirmed as 31 December or 30 June (Chapter 9) and the new Selections Framework (Appendix G).
- Service Flexibility: Continued with departmental written approval required for additional services (Chapter 8).
- New Child Safety Annual Compliance: Statement of compliance required (Chapter 12).
- Financial declaration and Compliance Statement: providers must confirm funds were spent on supporting assessed clients (Chapter 12).
The updated Manual includes seven appendices, and a summary of the key changes are below.
- Appendix A: New inclusions/exclusions for the Service List
- Appendix F & G: Revised Compliance and new Selections Framework
- Minor updates and editorial changes including wellness and reablement, contacts, police checks and pricing guides across Appendices, B, C, D, E.
Extra resources to help you prepare
To help you prepare, the Department have published these additional resources.
Explore the Resources
We suggest providers take a look at the new documents to prepare for the upcoming changes.
Need support? Details for contacting the CHSP team can be found in Appendix C of the Manual.