The new practice in aged care sees and treats clients as equal and active partners in the design and delivery of home support and home care. But how do we bring clients on board and ensure they retain decision-making power?

This one hour session discusses the predictable stages and outlines some practical techniques in transitioning power to older clients. It is suitable for any staff member who has direct contact with clients including coordinators, case managers, support workers and volunteers.

Facilitated by: Glen Sorensen

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