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X-WR-CALDESC:Events for Sector Support
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DTSTART;TZID=Australia/Sydney:20251120T130000
DTEND;TZID=Australia/Sydney:20251120T150000
DTSTAMP:20260406T141648
CREATED:20251106T020027Z
LAST-MODIFIED:20251106T020027Z
UID:10000915-1763643600-1763650800@sector.yourside.org.au
SUMMARY:Managing Vicarious Trauma and Burnout: Strategies for Resilience and Wellbeing (online)
DESCRIPTION:Understand the challenges of working in the aged care sector\, including the vicarious trauma of exposure to the trauma or suffering of others. Aged Care workers may experience high work loads\, competing demands\, challenging behaviours across families and individuals and limited resourcing. \nThe workshop should help understand and identify Vicarious Trauma\, and the strategies for prevention. \n  \nLearning Outcomes \n\nUnderstand what is Vicarious Trauma\, and the differences between Psychological Trauma\, Burnout\, Stress and Compassion Fatigue\nIdentify how Vicarious Trauma may accumulate in the work they undertake as aged care workers\, and explore this from within the group\nIdentify signs and symptoms of Vicarious Trauma and how it may present\nExplore evidence based strategies for the prevention of Vicarious Trauma\, including reflective practice\, education and support\, debriefing frameworks\, resilience building strategies\nIdentify tools and frameworks that help measure your levels of Vicarious Trauma ongoing as a prevention strategy\nUnderstanding and managing your own wellbeing and building self care strategies\n\n\nSuitable for:  \n\nAged care workers involved in home assessment\nCare coordinators\, case managers\nAllied healthcare workers\nSupport workers\nOther workers such as intake officers\, receptionists in the aged care setting\n\nFacilitator:  Relationships Australia Victoria \nThis workshop is brought to you by Ku-ring-gai Council and Your Side. \nRegister here
URL:https://sector.yourside.org.au/event/managing-vicarious-trauma-and-burnout-strategies-for-resilience-and-wellbeing-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251120T103000
DTEND;TZID=Australia/Sydney:20251120T143000
DTSTAMP:20260406T141648
CREATED:20251002T013147Z
LAST-MODIFIED:20251002T013147Z
UID:10000893-1763634600-1763649000@sector.yourside.org.au
SUMMARY:Invox: Emerging Financial Risks & Opportunities (online)
DESCRIPTION:Online panel discussion with live Q&A. \nThe pricing model is changing and risk is moving to providers. You’re being asked to do more without clear rules or guaranteed funding. With version 4 of the Support at Home manual now released\, the question isn’t whether the rules are shifting\, it’s how you adapt before they hit your bottom line. \nBusiness as usual won’t survive the next three years. You need to understand what’s different and how to manage the changes. \nThis Essential Briefing is about finding the emerging financial leaks\, pricing smarter and giving boards\, managers and frontline staff the clarity they need. \nCost: Pre-sale tickets $475 (discount ends 2 October) \nRegister here \n  \n 
URL:https://sector.yourside.org.au/event/invox-emerging-financial-risks-opportunities-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251120T103000
DTEND;TZID=Australia/Sydney:20251120T113000
DTSTAMP:20260406T141648
CREATED:20251111T054016Z
LAST-MODIFIED:20251111T054016Z
UID:10000920-1763634600-1763638200@sector.yourside.org.au
SUMMARY:Understanding and Supporting Carers (online)
DESCRIPTION:Do you or your employees engage with carers? Are you aware of supports that may meet carers needs? \nSupporting carers is essential to effective community care. Increasing carers capacity to provide care may enable the people they care for to continue living and participating in the community. Supporting carers may also help to strengthen the relationship between carers and the people for whom they care\, helps families\, and affirms the contribution carers make to society \nThis session is designed to give service providers an understanding of the needs of carers who care for a family member or friend with disability\, mental illness\, drug or alcohol dependency\, chronic condition\, terminal illness or is frail. \nUnderstanding and Supporting Carers provides: \n\nA comprehensive understanding of carers in society\, the impacts of caring\, the diversity of carers and their caring experience\, and the importance of identifying carers in ensuring their access to support services.\n\n\nAn understanding of the NSW Carers (Recognition) Act 2010\, its purpose and what this means for how your organisation engages with carers\n\n\nAn awareness of Carer Gateway resources that support carers in their caring role\n\nThis session is delivered by Carers NSW. For further information contact education@carersnsw.org.au \nRegister here
URL:https://sector.yourside.org.au/event/understanding-and-supporting-carers-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251119T100000
DTEND;TZID=Australia/Sydney:20251119T113000
DTSTAMP:20260406T141648
CREATED:20251015T103928Z
LAST-MODIFIED:20251015T103928Z
UID:10000909-1763546400-1763551800@sector.yourside.org.au
SUMMARY:Identifying and responding to elder abuse (online)
DESCRIPTION:This course is designed for anyone working in an organisation involved in customer service and community contact. \nYou will gain knowledge in: \n\nThe role and work of the Ageing and Disability Commission\nThe different types of abuse\, neglect and exploitation of older people and adults with disability within the family\, home and community.\n\nThe webinar will include case studies and time for questions. \nGuest speaker: NSW Ageing and Disability Commission (ADC). \nThe NSWADC handles reports about older people and adults with disability who are subject to\, or at risk of\, abuse\, neglect and exploitation in their family\, home and community. \nHosted by City of Ryde Council. If you have any questions\, please contact Community Services team via community@ryde.nsw.gov.au or call 9952 8222. \n\n\nRegister here
URL:https://sector.yourside.org.au/event/identifying-and-responding-to-elder-abuse-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251118T133000
DTEND;TZID=Australia/Sydney:20251118T150000
DTSTAMP:20260406T141648
CREATED:20251111T053009Z
LAST-MODIFIED:20251111T053009Z
UID:10000917-1763472600-1763478000@sector.yourside.org.au
SUMMARY:Strengthened Quality Standards: Home care (online workshop)
DESCRIPTION:The Aged Care Quality and Safety Commission is running free online workshops on the Strengthened Quality Standards. These sessions are designed for Home Care service providers. \nThe workshops provide an overview of the structure and requirements of the strengthened Quality Standards\, and how they can be applied in your service setting. \nThe session uses a detailed case study to explore the application of the Standards and key considerations for providers. While specific Outcomes and Actions are considered as part of the case study\, we will not be discussing the application of the Standards to individual service settings. The session does not cover all the Outcomes and Actions of the Standards\, but draws on key elements relevant to the case study as an example of how providers might consider their obligations. \nThe session provides opportunities to discuss approaches and ideas with other participants. \nVarious dates to choose from: \n\n5 November 2025\, 10:00am – 11:30am (AEDT)\n18 November 2025\, 1:30pm – 3:00pm (AEDT)\n2 December 2025\, 11:00am – 12:30pm (AEDT)\n\nRegistration here . \nLogin to your ALIS account (Aged Care Learning Information Solution) and click Live Learning Sessions. \nOverview of Commission’s Live Learning Sessions here
URL:https://sector.yourside.org.au/event/strengthened-quality-standards-home-care-online-workshop/2025-11-18/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251111T123000
DTEND;TZID=Australia/Sydney:20251111T133000
DTSTAMP:20260406T141648
CREATED:20251015T103444Z
LAST-MODIFIED:20251015T103444Z
UID:10000908-1762864200-1762867800@sector.yourside.org.au
SUMMARY:Powers of Attorney: You Decide Who Decides VIC (webinar)
DESCRIPTION:Hosted by Compass: Guiding Action on Elder Abuse. \nFinancial decisions\, big or small\, are important for everyone’s wellbeing and security at any time in life\, but they are vital as people age. If you lose the ability to manage your own financial affairs\, how will they be handled? Who will decide to pay your bills or choose how your care will be funded? \nMaking an enduring power of attorney is an important thing to get right\, because it is the document that will outline how you want decisions made about your financial affairs if you can’t make them yourself. \nJoin Anita Koochew from Eastern Community Legal Centre for an important conversation about making an enduring power of attorney for financial decisions in Victoria. \n\nHave your questions ready for this live Q&A event\nLearn about the new edition of You Decide Who Decides\nFind out more about why you should consider making an enduring power for your financial decisions\nIf you do decide to make an enduring power\, we’ll discuss how You Decide Who Decides will help you reduce the risk of things going wrong\n\nRegister here
URL:https://sector.yourside.org.au/event/powers-of-attorney-you-decide-who-decides-vic-webinar/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251111T093000
DTEND;TZID=Australia/Sydney:20251111T120000
DTSTAMP:20260406T141648
CREATED:20250925T062148Z
LAST-MODIFIED:20250925T062148Z
UID:10000889-1762853400-1762862400@sector.yourside.org.au
SUMMARY:Diversity\, Equity and Inclusion in action: Real-world insights for inclusive workplaces (Online)
DESCRIPTION:Are you a leader wanting to build more inclusive workplaces and understand what Diversity\, Equity and Inclusion (DEI) looks like in practice? Do you want to strengthen workplace culture\, retention\, innovation and service outcomes through DEI?\nDrawing on lessons from five organisations involved in QCOSS’ Supporting Diverse Workforces Project: \n\nPlay Matters\nWhitsunday Counselling & Support Inc.\nShelter Housing Action Cairns (SHAC)\nKambu Aboriginal and Torres Strait Islander Corporation for Health\nFamily and Children’s Emerging Support Services (FACESS)\n\nThis interactive session will help you: \n\nunderstand what DEI means in practice and why it matters\n\n\nsee how DEI investment strengthens culture\, retention\, innovation and service outcomes\n\n\nhear real-world insights and reflect on your own workplace practices\n\n\nidentify areas for improvement\, explore practical strategies and leave with clear\, actionable steps to advance DEI in your own organisation.\n\nWho should attend: Leaders\, managers\, HR professionals\, and anyone in the community services sector committed to building safe\, supportive and representative workforces. \nRegister here
URL:https://sector.yourside.org.au/event/diversity-equity-and-inclusion-in-action-real-world-insights-for-inclusive-workplaces-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251107T130000
DTEND;TZID=Australia/Sydney:20251107T143000
DTSTAMP:20260406T141648
CREATED:20250923T054728Z
LAST-MODIFIED:20250923T054728Z
UID:10000879-1762520400-1762525800@sector.yourside.org.au
SUMMARY:Workforce Management: Support at Home online workshop
DESCRIPTION:EY will be holding a series of free Support at Home online workshops to assist providers in preparing for transition on 1 November 2025. These workshops are aimed at sharing practical tips\, tools and guidance to providers on key areas of concern identified through the Aged Care Business and Workforce Advisory Service. For any questions contact agedcareadvisory@au.ey.com \nRegister here \nProviders can select to participate in workshops that are most relevant to their needs: \nManaging Costs and Setting Prices\nUnderstanding cost drivers under Support at Home and how to set prices\nThurs 25 September 2025\, 2:00pm to 3:30pm (AEST)\nTuesday 7 October 2025\, 2:30pm to 4:00pm (AEST) \nApproaches to Business Cost-Out\nIdentifying cost reduction opportunities\nThursday 9 October 2025\, 11:30am – 1:30pm (AEST) \nGovernance and obligations\nNavigating governance requirements under the strengthened aged care standards\nFriday 17 October 2025\, 1:00pm – 2:30pm (AEST) \nDigital Uplift\nReadiness for digital reporting obligations and broader technical basics\nFriday 24 October 2025\, 1:30pm – 3:00pm (AEST) \nWorkforce Management\nStrengthening approaches to attract and retain staff and deliver workforce training\nFriday 7 November\, 1:00pm – 2:30pm (AEST) \nDeveloping Growth Strategies \nIdentifying opportunities for organisational growth\nThursday 27 November\, 2:30pm – 4:00pm (AEST) \n  \n 
URL:https://sector.yourside.org.au/event/workforce-management-support-at-home-online-workshop/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251106T100000
DTEND;TZID=Australia/Sydney:20251106T104500
DTSTAMP:20260406T141648
CREATED:20251014T235157Z
LAST-MODIFIED:20251014T235157Z
UID:10000904-1762423200-1762425900@sector.yourside.org.au
SUMMARY:Working with Supporters under the new Aged Care Act (online workshop)
DESCRIPTION:Cantebury City Community Centre is running an online workshop with Carers NSW. This workshop is designed to empower aged care staff and volunteers to deliver quality\, person-centred care in partnership with older people\, their families and carers.\nThis course will guide you through:\n• Understand the vital role families and carers (supporters) play in person-centred care\n• Navigate key Aged Care Quality Standards to enhance carer inclusive practices\n• Apply practical strategies and access resources to implement carer inclusive care in your organisation \nFacilitator Wendy Hill\, Carers NSW \nEnquiries 9750 9344 or leonie.puckeridge@4cs.org.a \nDetails here
URL:https://sector.yourside.org.au/event/working-with-supporters-under-the-new-aged-care-act-online-workshop/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251103T110000
DTEND;TZID=Australia/Sydney:20251103T120000
DTSTAMP:20260406T141648
CREATED:20251015T003050Z
LAST-MODIFIED:20251015T003050Z
UID:10000906-1762167600-1762171200@sector.yourside.org.au
SUMMARY:Upskilling managers to deliver engaging online training via Zoom (online)
DESCRIPTION:This course is designed to build the skills of aged care coordinators\, team leaders\, and care managers to confidently deliver engaging training and information sessions using Zoom or Teams\, helping services meet the new requirements of the Aged Care Act. \nThe session will:\n• Demonstrate core tools within the platform (e.g. screen share\, chat\, reactions\, polls\, breakout rooms\, whiteboards)\n• Guide participants through choosing the right delivery format (live facilitation\, webinar\, small group session\, or self-paced module)\n• Cover practical strategies for session planning\, including:\no Designing around clear learning outcomes\no Using images\, animations\, and varied formats to maintain interest\no Ensuring consistency in visual style and tone\n• Provide advice on confident delivery\, including:\no Knowing your material and your facilitation style\no Tips for online presence and engagement\n• Include a demonstration of using animation in PowerPoint\n• Facilitate group discussion on effective online sessions and shared experiences \n\nUsing Zoom: Monday 3 November\, 11am-12pm (AEDT)\nUsing Teams: Tuesday 4 November \, 11am-12pm (AEDT)\n\nFacilitator: Kate Pascale and Associates \nThis workshop is jointly brought to you by Ku-ring-gai\, Mosman\, and Willoughby Councils and Your Side. \nRegister here
URL:https://sector.yourside.org.au/event/upskilling-managers-to-deliver-engaging-online-training-online-zoom/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251029T130000
DTEND;TZID=Australia/Sydney:20251029T141500
DTSTAMP:20260406T141648
CREATED:20251028T012549Z
LAST-MODIFIED:20251028T012549Z
UID:10000914-1761742800-1761747300@sector.yourside.org.au
SUMMARY:Invox: Support at Home The Final Rules (webinar)
DESCRIPTION:Invox is delivering a 75-minute\, free online Q&A session for home care & CHSP providers. \nThis focused Q&A session will cover: \n\n\nCare management caps and how to stay compliant \n\n\nProvider obligations under the final rules \n\n\nReporting\, systems and governance readiness \n\n\nConsumer rights\, movement and communication \n\n\nHidden risks: staffing\, compliance creep\, exit obligations \n\n\n  \n\n\n\n\nWho should come \n\n\nLeaders and managers across home care and CHSP preparing for November \n\n\nOperations\, compliance and quality teams who need clear answers before rollout \n\n\nAnyone wanting to make sense of the final rules without the 200-page deep dive \n\n\n\n\n\n\nRegister here
URL:https://sector.yourside.org.au/event/invox-support-at-home-the-final-rules-webinar/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251028T130000
DTEND;TZID=Australia/Sydney:20251028T160000
DTSTAMP:20260406T141648
CREATED:20250930T054423Z
LAST-MODIFIED:20250930T054423Z
UID:10000891-1761656400-1761667200@sector.yourside.org.au
SUMMARY:Managing Vicarious Trauma and Burnout (webinar)
DESCRIPTION:Working with people who have experienced trauma can be deeply fulfilling — but also emotionally taxing. Exposure to others’ suffering\, combined with high work demands and limited systemic resources\, can lead to vicarious trauma\, compassion fatigue\, and burnout. This workshop supports you to recognise early warning signs\, understand the neurobiology of stress and empathy\, and adopt sustainable practices that support personal\, professional\, and organisational resilience.  \nRegister here
URL:https://sector.yourside.org.au/event/managing-vicarious-trauma-and-burnout-webinar/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251024T133000
DTEND;TZID=Australia/Sydney:20251024T150000
DTSTAMP:20260406T141648
CREATED:20250923T054620Z
LAST-MODIFIED:20250923T054620Z
UID:10000878-1761312600-1761318000@sector.yourside.org.au
SUMMARY:Digital Uplift: Support at Home online workshop
DESCRIPTION:EY will be holding a series of free Support at Home online workshops to assist providers in preparing for transition on 1 November 2025. These workshops are aimed at sharing practical tips\, tools and guidance to providers on key areas of concern identified through the Aged Care Business and Workforce Advisory Service. For any questions contact agedcareadvisory@au.ey.com \nRegister here \nProviders can select to participate in workshops that are most relevant to their needs: \nManaging Costs and Setting Prices\nUnderstanding cost drivers under Support at Home and how to set prices\nThurs 25 September 2025\, 2:00pm to 3:30pm (AEST)\nTuesday 7 October 2025\, 2:30pm to 4:00pm (AEST) \nApproaches to Business Cost-Out\nIdentifying cost reduction opportunities\nThursday 9 October 2025\, 11:30am – 1:30pm (AEST) \nGovernance and obligations\nNavigating governance requirements under the strengthened aged care standards\nFriday 17 October 2025\, 1:00pm – 2:30pm (AEST) \nDigital Uplift\nReadiness for digital reporting obligations and broader technical basics\nFriday 24 October 2025\, 1:30pm – 3:00pm (AEST) \nWorkforce Management\nStrengthening approaches to attract and retain staff and deliver workforce training\nFriday 7 November\, 1:00pm – 2:30pm (AEST) \nDeveloping Growth Strategies \nIdentifying opportunities for organisational growth\nThursday 27 November\, 2:30pm – 4:00pm (AEST) \n  \n 
URL:https://sector.yourside.org.au/event/digital-uplift-support-at-home/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251023T180000
DTEND;TZID=Australia/Sydney:20251023T190000
DTSTAMP:20260406T141648
CREATED:20250930T035339Z
LAST-MODIFIED:20250930T035339Z
UID:10000890-1761242400-1761246000@sector.yourside.org.au
SUMMARY:Treaty Webinar for Allies: First Peoples' Assembly of Victoria
DESCRIPTION:Special event from the First Peoples’ Assembly of Victoria. \nCalling all allies! Join this webinar to learn about Australia’s first Treaty\, currently being negotiated between the First Peoples’ Assembly of Victoria and the Victorian Government. \nThe journey to Treaty for Victoria has been led by First Peoples for decades\, and allies are invited to walk alongside. \nYou’ll hear from an elected Assembly Member on the Treaty journey so far\, what the first Statewide Treaty will include and how you can get involved in this historic moment! \nThere will be a chance to ask questions and learn about actions you can take to support the Assembly and Treaty. \nQuestions? Email Ciara at CiaraO@firstpeoplesvic.org \nFind out more \nTo learn more about how you can support the journey to Treaty for Victoria\, visit firstpeoplesvic.org/walk-with-us \nRegister here
URL:https://sector.yourside.org.au/event/treaty-webinar-for-allies-first-peoples-assembly-of-victoria/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251023T123000
DTEND;TZID=Australia/Sydney:20251023T133000
DTSTAMP:20260406T141648
CREATED:20251015T103117Z
LAST-MODIFIED:20251015T103150Z
UID:10000907-1761222600-1761226200@sector.yourside.org.au
SUMMARY:Powers of Attorney: You Decide Who Decides NSW (webinar)
DESCRIPTION:Hosted by Compass: Guiding Action on Elder Abuse. \nFinancial decisions\, big or small\, are important for everyone’s wellbeing and security at any time in life\, but they are vital as people age. If you lose the ability to manage your own financial affairs\, how will they be handled? Who will decide to pay your bills or choose how your care will be funded? \nMaking an enduring power of attorney is an important thing to get right\, because it is the document that will outline how you want decisions made about your financial affairs if you can’t make them yourself. \nJoin Sadie Davis from Justice Connect for an important conversation about making an enduring power of attorney for financial decisions in New South Wales. \n\nHave your questions ready for this live Q&A event\nLearn about the new edition of You Decide Who Decides\nFind out more about why you should consider making an enduring power for your financial decisions\nIf you do decide to make an enduring power\, we’ll discuss how You Decide Who Decides will help you reduce the risk of things going wrong\n\nRegister here
URL:https://sector.yourside.org.au/event/powers-of-attorney-your-decide-who-decides-nsw-webinar/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251023T110000
DTEND;TZID=Australia/Sydney:20251023T120000
DTSTAMP:20260406T141648
CREATED:20251016T082744Z
LAST-MODIFIED:20251016T082744Z
UID:10000912-1761217200-1761220800@sector.yourside.org.au
SUMMARY:Leveraging Governance for aged care boards and senior executives (webinar)
DESCRIPTION:Anchor Excellence is delivering a one-hour live online webinar specifically designed for Boards and Senior Executives of residential and home care providers. \nIn this webinar\, Cynthia Payne will explore the key governance drivers of the new legislation\, clarify important benchmarks\, and provide practical strategies for strengthening oversight and accountability. \nWe will cover high-risk governance issues and key concepts around: \n\nResponsible Person Due Diligence & Statutory Duties\nHigh-Risk Governance Reporting & Compliance\nNavigating Governance Pitfalls: Addressing common challenges faced by management and the Board\nClinical and Workforce Oversight\n\nRegister here
URL:https://sector.yourside.org.au/event/leveraging-governance-for-aged-care-boards-and-senior-executives-webinar/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251023T103000
DTEND;TZID=Australia/Sydney:20251023T120000
DTSTAMP:20260406T141648
CREATED:20251016T034920Z
LAST-MODIFIED:20251016T034920Z
UID:10000911-1761215400-1761220800@sector.yourside.org.au
SUMMARY:Mastering Service Costing & Pricing in Community Aged Care (webinar)
DESCRIPTION:A practical\, expert-led 90-minute webinar designed specifically for aged care leaders\, finance managers\, and service coordinators \n\n\nWith the upcoming funding reforms and transition to the Support at Home program\, home care providers must adapt their costing and pricing strategies to remain sustainable while delivering high-quality care. Accurately understanding service costs and setting competitive\, compliant pricing will be more critical than ever. This webinar is designed specifically for home care providers\, equipping you with the tools and strategies to determine service costs\, refine (or develop) sustainable pricing models\, and ensure financial viability in the evolving aged care landscape. \nKey Topics Covered: \n\nUnderstanding Home Care Service Costing – An introduction to service costing\nUpcoming Funding Reforms – Key changes and their impact on pricing structures\nPricing for Sustainability – Unit pricing strategies to assist you with setting set competitive yet profitable rates\nUsing Data for Smarter Pricing – Leveraging financial insights to refine cost structures\nOptimising Financial Health – Cost-Saving & Revenue-Boosting Strategies\nFunding Reform Readiness – How to Prepare for the Changes Ahead\n\nPlease submit any questions in advance to hello@pontem.com.au This webinar is hosted by Pontem \nThe webinar is presented by Sector Support and Development Central Coast\, Sydney Inner West\, and Macarthur Wingecaribee . \nSSD is funded by Commonwealth Department of Health Disability and Ageing. \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nFree for CHSP providers \nRegister here
URL:https://sector.yourside.org.au/event/mastering-service-costing-pricing-in-community-aged-care-webinar/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251022T190000
DTEND;TZID=Australia/Sydney:20251022T200000
DTSTAMP:20260406T141648
CREATED:20251007T040741Z
LAST-MODIFIED:20251007T040741Z
UID:10000895-1761159600-1761163200@sector.yourside.org.au
SUMMARY:Dying at Home (webinar)
DESCRIPTION:This session is targeted at GPs\, Practice Staff\, Practice Nurses\, Allied Health Professionals and Aged Care Staff working in the Northern Sydney Primary Health Network Region. There is no cost for Target Audience within the SNHN region to attend this training. \nMost Australians prefer to die at home\, yet few achieve it. GPs are central to changing this. \nThis session introduces Full Circle End of Life Matters – a comprehensive end of life team\, with physician and nurse led supported model of care designed to partner with general practice. Learn how a fully coordinated\, holistic approach can reduce the burden on GPs\, improve communication across medical teams\, and provide families with seamless end-of-life and grief and bereavement support. \nLearning Outcomes: \n\nStrengthening skills in advance care planning and end of life planning and discussion\nIncrease confidence in supporting families through dying and bereavement referral\nUnderstand referral pathways and partnerships that ease burden on general practice\nAccess community-based care models that reduce hospital demand and enable patient preference for home death\n\nEnquiries: Judy or Robi\, Education Coordinators – 9432 8250 or events@snhn.org.au. \nRegister here
URL:https://sector.yourside.org.au/event/dying-at-home-webinar/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251022T130000
DTEND;TZID=Australia/Sydney:20251022T134500
DTSTAMP:20260406T141648
CREATED:20251009T063428Z
LAST-MODIFIED:20251009T063428Z
UID:10000900-1761138000-1761140700@sector.yourside.org.au
SUMMARY:Sydney North Primary Health Network: Aged Care Reform Explained: The Transition to Support at Home (online)
DESCRIPTION:This final session in our aged care webinar series builds on the foundational knowledge of at-home aged care services and funded programs explored in the first two webinars. With the upcoming implementation of the Support at Home Program on 1 November\, this session will focus on what the reforms mean for patients\, families\, and healthcare providers. \nParticipants will gain clarity on how the new program will replace Home Care Packages\, how eligibility and assessment will operate under the new system\, and what changes existing Home Care Package recipients can expect. The session will also address the most frequently asked questions about aged care under the new Aged Care Act\, equipping GPs and healthcare staff to guide patients with confidence during this period of transition. \nTopics Covered: \n\nOverview of Support at Home and its key differences from Home Care Packages\nImplications for existing Home Care Package recipients and continuity of care\nAssessment\, funding allocation and co-contributions under the Support at Home model\nCommon patient and family questions about the reforms and the new Aged Care Act\n\nLearning Outcomes: \n\n\n\n\nExplain the purpose\, structure\, and key features of Support at Home\nUnderstand what the transition will mean for current Home Care Packages recipients\nUnderstand the new assessment and funding processes under the Support at Home model.\nAnticipate and respond to common patient and family concerns about the reforms and the new Aged Care Act\nIntegrate knowledge of aged care reforms into clinical practice to ensure continuity of care and effective patient advocacy.\n\nAudience: GPs\, Health Professionals and their staff working in the Sydney North Primary Health Network region \n\n\n\nRegister here
URL:https://sector.yourside.org.au/event/sydney-north-primary-health-network-aged-care-reform-explained-the-transition-to-support-at-home-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251022T110000
DTEND;TZID=Australia/Sydney:20251022T123000
DTSTAMP:20260406T141648
CREATED:20251009T062843Z
LAST-MODIFIED:20251009T062843Z
UID:10000899-1761130800-1761136200@sector.yourside.org.au
SUMMARY:National CHSP Aboriginal and Torres Strait Islander Cultural Safety: Community of Practice (online)
DESCRIPTION:Join a national community of CHSP providers committed to meaningful change. The new Aged Care Act enshrines the right for older people to receive aged care services that are culturally safe\, culturally appropriate\, trauma-aware\, and healing-informed; and for Aboriginal and Torres Strait Islander people a right to opportunities and assistance to stay connected to their community\, Country and Island Home. \nBeyond box ticking and optics\, this is about the slow and at times challenging work of bringing about meaningful cultural change within CHSP organisations and strengthening relationships for improved care for older Aboriginal and Torres Strait Islander people\, families\, and communities. \nEvent Series Dates and times: \n·       22nd October 2025\, 12:00 to 1:30pm AEDT \n·       28th January 2026\, 12:00 to 1:30pm AEDT \n·       29th April 2026\, 12:00 to 1:30pm AEST \nRegister here
URL:https://sector.yourside.org.au/event/national-chsp-aboriginal-and-torres-strait-islander-cultural-safety-community-of-practice-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251022T110000
DTEND;TZID=Australia/Sydney:20251022T123000
DTSTAMP:20260406T141648
CREATED:20251007T013255Z
LAST-MODIFIED:20251007T013404Z
UID:10000894-1761130800-1761136200@sector.yourside.org.au
SUMMARY:Last-minute reforms check-in for CHSP and Home Care providers (online)
DESCRIPTION:Are you ready for implementation of the new Aged Care Act on 1 November? \nWhat have you found particularly challenging? \nJoin us for a last-minute readiness check-in\, \n\nTick off your readiness checklist\nGet good ideas on how to be prepared\nShare implementation strategies with other providers\nFind out where you can get extra support\nPlenty of time to ask your curly questionsThis webinar is a collaboration between Sector Support providers at STARS\, Canterbury City Council and Advance Diversity Services.\n\nFacilitator Paul Sadler \nEnquiries Leonie: 9750 9344 or leonie.puckeridge@4cs.org.au  \nRegister here
URL:https://sector.yourside.org.au/event/last-minute-reforms-check-in-for-chsp-and-home-care-providers-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251022T093000
DTEND;TZID=Australia/Sydney:20251022T110000
DTSTAMP:20260406T141648
CREATED:20250923T060141Z
LAST-MODIFIED:20250923T060141Z
UID:10000882-1761125400-1761130800@sector.yourside.org.au
SUMMARY:Home Care: The strengthened Quality Standards - Preparing for the changes
DESCRIPTION:Free online live-learning session delivered by the Aged Care Quality and Safety Commission. \nA facilitated session which supports managers\, educators and leaders from Australian government-funded home services providers to consider the requirements of the strengthened Quality Standards (the Standards) in the context of a real-life scenario. \nThe session uses a detailed case study to explore the application of the Standards and key considerations for providers. While specific Outcomes and Actions are considered as part of the case study\, we will not be discussing the application of the Standards to individual service settings. The session does not cover all the Outcomes and Actions of the Standards\, but draws on key elements relevant to the case study as an example of how providers might consider their obligations. The session provides opportunities to discuss approaches and ideas with other participants. \nRegister here \nYou can register for sessions through the Commission’s Aged Care Learning Information Solution (Alis) platform.
URL:https://sector.yourside.org.au/event/home-care-the-strengthened-quality-standards-preparing-for-the-changes-2/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251021T140000
DTEND;TZID=Australia/Sydney:20251021T153000
DTSTAMP:20260406T141648
CREATED:20251007T082501Z
LAST-MODIFIED:20251007T082501Z
UID:10000897-1761055200-1761060600@sector.yourside.org.au
SUMMARY:A new chapter for aged care from 1 November (webinar)
DESCRIPTION:Webinar from the Department of Health\, Disability and Ageing. \nThis webinar gives aged care providers support to manage the transition to the new Aged Care Act\, Support at Home program\, new regulatory model and strengthened Aged Care Quality Standards. \nJoin this webinar to help you: \n\nmanage the transition\nunderstand next steps\nask questions and get practical guidance.\n\nThis webinar is for aged care providers and will focus on support\, transition and Q&As. \nRegister here
URL:https://sector.yourside.org.au/event/a-new-chapter-for-aged-care-from-1-november-webinar/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner,Department of Health Disability and Ageing
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251021T140000
DTEND;TZID=Australia/Sydney:20251021T150000
DTSTAMP:20260406T141648
CREATED:20251014T234528Z
LAST-MODIFIED:20251014T234528Z
UID:10000903-1761055200-1761058800@sector.yourside.org.au
SUMMARY:A new chapter for aged care from 1 November 2025 (webinar)
DESCRIPTION:The Department of Health\, Disability and Ageing is joined by the Aged Care Quality and Safety Commission\, Services Australia and Ageing Australia.  \nThe new Aged Care Act\, Support of Home program\, new regulatory model\, and strengthened Quality Standards put older people at the centre of aged care. \nJoin this webinar to help you: \n\nmanage the transition\nunderstand next steps\nask questions and get practical guidance.\n\nThis webinar is for aged care providers and will focus on support\, transition and Q&As.  \nRegister here
URL:https://sector.yourside.org.au/event/a-new-chapter-for-aged-care-from-1-november-2025-webinar/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner,Department of Health Disability and Ageing
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251017T130000
DTEND;TZID=Australia/Sydney:20251017T143000
DTSTAMP:20260406T141648
CREATED:20250923T054449Z
LAST-MODIFIED:20250923T054449Z
UID:10000877-1760706000-1760711400@sector.yourside.org.au
SUMMARY:Governance and obligations: Support at Home online workshop
DESCRIPTION:EY will be holding a series of free Support at Home online workshops to assist providers in preparing for transition on 1 November 2025. These workshops are aimed at sharing practical tips\, tools and guidance to providers on key areas of concern identified through the Aged Care Business and Workforce Advisory Service. For any questions contact agedcareadvisory@au.ey.com \nRegister here \nProviders can select to participate in workshops that are most relevant to their needs: \nManaging Costs and Setting Prices\nUnderstanding cost drivers under Support at Home and how to set prices\nThurs 25 September 2025\, 2:00pm to 3:30pm (AEST)\nTuesday 7 October 2025\, 2:30pm to 4:00pm (AEST) \nApproaches to Business Cost-Out\nIdentifying cost reduction opportunities\nThursday 9 October 2025\, 11:30am – 1:30pm (AEST) \nGovernance and obligations\nNavigating governance requirements under the strengthened aged care standards\nFriday 17 October 2025\, 1:00pm – 2:30pm (AEST) \nDigital Uplift\nReadiness for digital reporting obligations and broader technical basics\nFriday 24 October 2025\, 1:30pm – 3:00pm (AEST) \nWorkforce Management\nStrengthening approaches to attract and retain staff and deliver workforce training\nFriday 7 November\, 1:00pm – 2:30pm (AEST) \nDeveloping Growth Strategies \nIdentifying opportunities for organisational growth\nThursday 27 November\, 2:30pm – 4:00pm (AEST) \n  \n 
URL:https://sector.yourside.org.au/event/governance-and-obligations-support-at-home/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251016T093000
DTEND;TZID=Australia/Sydney:20251016T110000
DTSTAMP:20260406T141648
CREATED:20251007T052717Z
LAST-MODIFIED:20251007T052717Z
UID:10000896-1760607000-1760612400@sector.yourside.org.au
SUMMARY:Developing a Service Agreement in CHSP (online)
DESCRIPTION:Anita Courtney- Principal at Russell Kennedy Lawyers will guide you through the development of a CHSP Service Level Agreement. \n\nWhat the Aged Care Rules say you must include in a CHSP client agreement\nOther important clauses to consider\nThe other information you must give to clients\nHow to “vary” client agreements\n\n\n\nFree for CHSP providers\n$60 for non-CHSP providers\n\n\n\n\n\nRegister here
URL:https://sector.yourside.org.au/event/developing-a-service-agreement-in-chsp-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251015T140000
DTEND;TZID=Australia/Sydney:20251015T153000
DTSTAMP:20260406T141648
CREATED:20250807T084745Z
LAST-MODIFIED:20250807T084745Z
UID:10000860-1760536800-1760542200@sector.yourside.org.au
SUMMARY:Trauma Aware\, Healing Informed Care for Forgotten Australians and Care Leavers (webinar)
DESCRIPTION:Free training webinars are available for aged care staff on Trauma Aware\, Healing Informed Aged Care for Forgotten Australians and Care Leavers. With the Strengthened Standards and new legislative requirements to provide trauma aware\, healing informed aged care\, this work is more important than ever. The Real Care the Second Time Around Project worked alongside people who identify as Forgotten Australians or Care Leavers to co-design the training and resources. \nReal Care the Second Time Around Project\nThis webinar is part of the Real Care the Second Time Around project\, designed to support aged care providers to provide trauma aware services for care leavers\, and to give Care Leavers practical information about the questions they can ask and what to expect in aged care. The resources and training are free and are available at www.realcaretoolkit.com.au. The training and resources will assist any provider wishing to apply for specialisation under the Verification Framework. The Real Care the Second Time Around Project has been developed by Helping Hand Aged Care\, Relationships Australia South Australia and Flinders University. \nForgotten Australians and Care Leavers*\nForgotten Australians and Care Leavers refers to the 500\,000 children that were placed into institutional and out-of-home care in Australia in the last century. Of this group\, 7\,000 were former child migrants\, 50\,000 were indigenous children from the Stolen Generations and over 440\,000 were non-indigenous children.  Forgotten Australians and Care Leavers often face barriers to accessing aged care and the idea of requiring care as they age can be deeply retraumatising as their experiences as children in care were often traumatic.\n*We respect that not everyone will identify with the terminology ‘Forgotten Australians’. \nAudience: The training is suitable for everyone working in aged care. While there is a focus on residential care\, the learnings also apply to home care. \nCost: Free to attend \nAny questions\, please contact clewis@helpinghand.org.au \nMultiple Dates: Each of the following webinars are the same – you only need to attend once. \nWednesday 20 August 2025\, 1:00pm to 2:30pm Sydney time (here)\nWednedsay 17 September 2025\, 1:00pm to 2:30pm Sydney time (here)\nFriday 15 October 2025\, 2:00pm to 3:30pm Sydney time (here)\nWednesday 26 November 2025\, 2:00pm to 3:30pm Sydney time (here)\nWednesday 10 December 2025\, 2:00pm to 3:30pm Sydney time (here)
URL:https://sector.yourside.org.au/event/trauma-aware-healing-informed-care-for-forgotten-australians-and-care-leavers-webinar-october/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251015T130000
DTEND;TZID=Australia/Sydney:20251015T134500
DTSTAMP:20260406T141648
CREATED:20251009T063716Z
LAST-MODIFIED:20251009T063716Z
UID:10000901-1760533200-1760535900@sector.yourside.org.au
SUMMARY:Sydney North Primary Health Network: Integrating Health and Aged Care: Support Plans and Referral Pathways (online)
DESCRIPTION:Your Side Australia and the Northen Sydney Primary Health Network are collaborating to present the second of three webinars. In this webinar\, participants will be building on the foundations established in the first webinar\, taking a deeper dive into the major aged care funded programs\, unpacking their inclusions and exclusions\, and exploring how GPs and healthcare staff can use existing health system supports to complement aged care packages. \nTopics covered: \n\nDetailed overview of aged care funded programs: scope\, inclusions\, and exclusions\nComplementary supports available through the health system to strengthen aged care planning\nPractical approaches to integrating health and aged care supports in a coordinated plan\nBest practice in linking patients to services and making effective referrals\n\nLearning Outcomes: \n\n\n\n\nIdentify the range of government-subsidised and privately funded aged care services available to patients in their homes.\nInterpret the eligibility criteria and processes for the major aged care funding streams\, including Commonwealth Home Support Programme (CHSP) and Home Care Packages (HCP).\nAdvise patients and families on practical steps for accessing aged care services and navigating referral systems.\n\n\n\n\n\n\nAudience: GPs\, Health Professionals and their staff working in the Sydney North Primary Health Network region \n\n\n\nRegister here
URL:https://sector.yourside.org.au/event/integratinghealthandagedcaresupportplans/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251014T160000
DTEND;TZID=Australia/Sydney:20251014T170000
DTSTAMP:20260406T141648
CREATED:20250923T124705Z
LAST-MODIFIED:20250923T124705Z
UID:10000884-1760457600-1760461200@sector.yourside.org.au
SUMMARY:Updating the Dementia Clinical Practice Guidelines and Principles of Care (webinar)
DESCRIPTION:Monash University is holding a webinar about updating the Dementia Clinical Practice Guidelines and Principles of Care. \nThe webinar is for people: \n\nworking in dementia care\, support and research\nliving with dementia\, their families and carers\ninterested in dementia.\n\nJoin the webinar to:\n\nhear a project update\nmeet some of the clinicians and researchers involved in developing the guidelines\nlearn more about the considerations shaping the guidelines and the role of allied health.\n\nRegister here
URL:https://sector.yourside.org.au/event/updating-the-dementia-clinical-practice-guidelines-and-principles-of-care-webinar/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251014T140000
DTEND;TZID=Australia/Sydney:20251014T160000
DTSTAMP:20260406T141648
CREATED:20250924T064345Z
LAST-MODIFIED:20250924T064345Z
UID:10000887-1760450400-1760457600@sector.yourside.org.au
SUMMARY:Carers & Centrelink: webinar for community workers
DESCRIPTION:Want to gain a better understanding of Centrelink payments for people who are caring for others who are frail\, ill\, injured or have a disability? There are a number of different Centrelink payments intended for people who have taken on a caring role. These include Carer Payment\, Carer Allowance and Child Disability Assistance Payment. \nWelfare Rights Centre is running a free webinar covers the qualification and eligibility requirements associated with each payment\, including rules about levels of care and frequency of respite. \nSpeakers outline the Centrelink assessment tools used and the type of medical evidence needed. We also address the relevant residency rules\, income and assets tests\, and other factors that may affect each payment. Finally\, our session includes information about support services within Centrelink\, particularly the role of Centrelink social workers\, and what to do if your claim is rejected- including where to go for help. \nTarget audience: Community workers\, social workers\, community/social work students\, intake staff and volunteers and lawyers \nRegister here
URL:https://sector.yourside.org.au/event/carers-centrelink-webinar-for-community-workers/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
END:VCALENDAR