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X-WR-CALDESC:Events for Sector Support
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DTSTART;TZID=Australia/Sydney:20251211T140000
DTEND;TZID=Australia/Sydney:20251211T144500
DTSTAMP:20260406T101049
CREATED:20251111T053832Z
LAST-MODIFIED:20251111T053832Z
UID:10000919-1765461600-1765464300@sector.yourside.org.au
SUMMARY:Working with Supporters: for CHSP providers (online)
DESCRIPTION:Carers NSW is delivering a workshop to build the confidence of CHSP funded aged care providers (frontline staff\, managers) to deliver quality\, person centred care in partnership with older people and their nominated supporters. \nIn this session\, you will: \n\nLearn about changes to representative arrangements\n\n\nExplore the differences between supporters and appointed decision makers\n\n\nApply practical strategies and access resources to embed supporter roles within your organisation.\n\nDon’t miss this opportunity to strengthen your approach to inclusive person-centred care. \nTo find out more email education@carersnsw.org.au \nRegister here
URL:https://sector.yourside.org.au/event/working-with-supporters-for-chsp-providers-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251210T140000
DTEND;TZID=Australia/Sydney:20251210T153000
DTSTAMP:20260406T101049
CREATED:20250807T084933Z
LAST-MODIFIED:20250807T084933Z
UID:10000862-1765375200-1765380600@sector.yourside.org.au
SUMMARY:Trauma Aware\, Healing Informed Care for Forgotten Australians and Care Leavers (webinar)
DESCRIPTION:Free training webinars are available for aged care staff on Trauma Aware\, Healing Informed Aged Care for Forgotten Australians and Care Leavers. With the Strengthened Standards and new legislative requirements to provide trauma aware\, healing informed aged care\, this work is more important than ever. The Real Care the Second Time Around Project worked alongside people who identify as Forgotten Australians or Care Leavers to co-design the training and resources. \nReal Care the Second Time Around Project\nThis webinar is part of the Real Care the Second Time Around project\, designed to support aged care providers to provide trauma aware services for care leavers\, and to give Care Leavers practical information about the questions they can ask and what to expect in aged care. The resources and training are free and are available at www.realcaretoolkit.com.au. The training and resources will assist any provider wishing to apply for specialisation under the Verification Framework. The Real Care the Second Time Around Project has been developed by Helping Hand Aged Care\, Relationships Australia South Australia and Flinders University. \nForgotten Australians and Care Leavers*\nForgotten Australians and Care Leavers refers to the 500\,000 children that were placed into institutional and out-of-home care in Australia in the last century. Of this group\, 7\,000 were former child migrants\, 50\,000 were indigenous children from the Stolen Generations and over 440\,000 were non-indigenous children.  Forgotten Australians and Care Leavers often face barriers to accessing aged care and the idea of requiring care as they age can be deeply retraumatising as their experiences as children in care were often traumatic.\n*We respect that not everyone will identify with the terminology ‘Forgotten Australians’. \nAudience: The training is suitable for everyone working in aged care. While there is a focus on residential care\, the learnings also apply to home care. \nCost: Free to attend \nAny questions\, please contact clewis@helpinghand.org.au \nMultiple Dates: Each of the following webinars are the same – you only need to attend once. \nWednesday 20 August 2025\, 1:00pm to 2:30pm Sydney time (here)\nWednedsay 17 September 2025\, 1:00pm to 2:30pm Sydney time (here)\nFriday 15 October 2025\, 2:00pm to 3:30pm Sydney time (here)\nWednesday 26 November 2025\, 2:00pm to 3:30pm Sydney time (here)\nWednesday 10 December 2025\, 2:00pm to 3:30pm Sydney time (here)
URL:https://sector.yourside.org.au/event/trauma-aware-healing-informed-care-for-forgotten-australians-and-care-leavers-webinar-december/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251210T140000
DTEND;TZID=Australia/Sydney:20251210T150000
DTSTAMP:20260406T101049
CREATED:20251209T001731Z
LAST-MODIFIED:20251209T001731Z
UID:10000924-1765375200-1765378800@sector.yourside.org.au
SUMMARY:Associated Providers under the new Aged Care Act (webinar)
DESCRIPTION:This webinar is hosted by the Department of Health\, Disability and Ageing in collaboration with the Aged Care Quality and Safety Commission. \nWe will cover what ‘associated provider’ means under the Aged Care Act 2024 and how organisations can deliver government-funded aged care services as an associated provider. \nThere will be an opportunity for Q&As \nRegister here
URL:https://sector.yourside.org.au/event/associated-providers-under-the-new-aged-care-act-webinar/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner,Department of Health Disability and Ageing
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251208T130000
DTEND;TZID=Australia/Sydney:20251208T140000
DTSTAMP:20260406T101049
CREATED:20251111T055139Z
LAST-MODIFIED:20251111T055139Z
UID:10000923-1765198800-1765202400@sector.yourside.org.au
SUMMARY:Understanding severe weather information for CHSP providers (online)
DESCRIPTION:Accessing and understanding severe weather information to help CHSP providers plan and respond. \nThis education session is provided by Bureau of Meteorology in partnership with Carers NSW. The webinar will explore: \n\nWhy it’s important for CHSP providers\, clients and carers to understand weather information\nHow everyday weather can become hazardous\nInterpreting weather forecasts and warnings\, exploring both flood and heatwave as weather and hazard examples\nUseful tools and resources for weather and emergency information and planning\n\nFor any questions about the event education@carersnsw.org.au \nRegister here
URL:https://sector.yourside.org.au/event/understanding-severe-weather-information-for-chsp-providers-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251204T130000
DTEND;TZID=Australia/Sydney:20251204T143000
DTSTAMP:20260406T101049
CREATED:20251111T054737Z
LAST-MODIFIED:20251111T054737Z
UID:10000922-1764853200-1764858600@sector.yourside.org.au
SUMMARY:Accessing Aged Care Services (online session for community)
DESCRIPTION:Delivered by Carers NSW. \n\n\n\nMy Aged Care is the main entry point to access government funded aged care services in Australia. There are a wide range of services and supports available to support older people to stay at home longer\, including respite. However\, many carers find the aged care system to be confusing and difficult to navigate. Join us for a discussion on what services and supports are available\, choosing a provider\, fees and charges\, and who can help you get services in place. \nFor further information email education@carersnsw.org.au \nRegister here
URL:https://sector.yourside.org.au/event/accessing-aged-care-services-online-session-for-community/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251202T110000
DTEND;TZID=Australia/Sydney:20251202T123000
DTSTAMP:20260406T101049
CREATED:20251111T053009Z
LAST-MODIFIED:20251111T053009Z
UID:10000918-1764673200-1764678600@sector.yourside.org.au
SUMMARY:Strengthened Quality Standards: Home care (online workshop)
DESCRIPTION:The Aged Care Quality and Safety Commission is running free online workshops on the Strengthened Quality Standards. These sessions are designed for Home Care service providers. \nThe workshops provide an overview of the structure and requirements of the strengthened Quality Standards\, and how they can be applied in your service setting. \nThe session uses a detailed case study to explore the application of the Standards and key considerations for providers. While specific Outcomes and Actions are considered as part of the case study\, we will not be discussing the application of the Standards to individual service settings. The session does not cover all the Outcomes and Actions of the Standards\, but draws on key elements relevant to the case study as an example of how providers might consider their obligations. \nThe session provides opportunities to discuss approaches and ideas with other participants. \nVarious dates to choose from: \n\n5 November 2025\, 10:00am – 11:30am (AEDT)\n18 November 2025\, 1:30pm – 3:00pm (AEDT)\n2 December 2025\, 11:00am – 12:30pm (AEDT)\n\nRegistration here . \nLogin to your ALIS account (Aged Care Learning Information Solution) and click Live Learning Sessions. \nOverview of Commission’s Live Learning Sessions here
URL:https://sector.yourside.org.au/event/strengthened-quality-standards-home-care-online-workshop/2025-12-02/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251202T103000
DTEND;TZID=Australia/Sydney:20251202T143000
DTSTAMP:20260406T101049
CREATED:20251015T000102Z
LAST-MODIFIED:20251015T000102Z
UID:10000905-1764671400-1764685800@sector.yourside.org.au
SUMMARY:Invox National Care Partner Forum (online)
DESCRIPTION:The December National Care Partner forum explores early lessons from the first 30 days of Support at Home. Four hours online designed for care partners\, coordinators and team leaders. \nJoin the experts and your colleagues online to discover practical ways to adapt your Care Partner approach. \nPresale Tickets: $365 \nRegister here
URL:https://sector.yourside.org.au/event/invox-national-care-partner-forum-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251202T100000
DTEND;TZID=Australia/Sydney:20251202T113000
DTSTAMP:20260406T101049
CREATED:20251111T054436Z
LAST-MODIFIED:20251111T054436Z
UID:10000921-1764669600-1764675000@sector.yourside.org.au
SUMMARY:Supporting carers in the palliative care setting (online)
DESCRIPTION:Supporting someone at the end of life can be a challenging and stressful time for carers. \nSupporting Carers in the Palliative Care Setting is designed to build the confidence of residential aged care staff\, palliative care teams and other palliative care professionals in supporting family and friend carers of patients/ clients/ residents who are approaching their end of life. \nThe training will explore: \n\nWho carers are and what they do\n\n\nThe NSW Carers (Recognition) Act 2010 and its purpose\n\n\nThe support needs of carers in palliative care settings\n\n\nServices and resources to support carers.\n\nFor further information email education@carersnsw.org.au \nRegister here 
URL:https://sector.yourside.org.au/event/supporting-carers-palliative/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251127T143000
DTEND;TZID=Australia/Sydney:20251127T160000
DTSTAMP:20260406T101049
CREATED:20250923T054904Z
LAST-MODIFIED:20250923T054904Z
UID:10000880-1764253800-1764259200@sector.yourside.org.au
SUMMARY:Developing Growth Strategies: Support at Home online workshop
DESCRIPTION:EY will be holding a series of free Support at Home online workshops to assist providers in preparing for transition on 1 November 2025. These workshops are aimed at sharing practical tips\, tools and guidance to providers on key areas of concern identified through the Aged Care Business and Workforce Advisory Service. For any questions contact agedcareadvisory@au.ey.com \nRegister here \nProviders can select to participate in workshops that are most relevant to their needs: \nManaging Costs and Setting Prices\nUnderstanding cost drivers under Support at Home and how to set prices\nThurs 25 September 2025\, 2:00pm to 3:30pm (AEST)\nTuesday 7 October 2025\, 2:30pm to 4:00pm (AEST) \nApproaches to Business Cost-Out\nIdentifying cost reduction opportunities\nThursday 9 October 2025\, 11:30am – 1:30pm (AEST) \nGovernance and obligations\nNavigating governance requirements under the strengthened aged care standards\nFriday 17 October 2025\, 1:00pm – 2:30pm (AEST) \nDigital Uplift\nReadiness for digital reporting obligations and broader technical basics\nFriday 24 October 2025\, 1:30pm – 3:00pm (AEST) \nWorkforce Management\nStrengthening approaches to attract and retain staff and deliver workforce training\nFriday 7 November\, 1:00pm – 2:30pm (AEST) \nDeveloping Growth Strategies \nIdentifying opportunities for organisational growth\nThursday 27 November\, 2:30pm – 4:00pm (AEST) \n  \n 
URL:https://sector.yourside.org.au/event/developing-growth-strategies-support-at-home/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251126T140000
DTEND;TZID=Australia/Sydney:20251126T153000
DTSTAMP:20260406T101049
CREATED:20250807T084833Z
LAST-MODIFIED:20250807T084833Z
UID:10000861-1764165600-1764171000@sector.yourside.org.au
SUMMARY:Trauma Aware\, Healing Informed Care for Forgotten Australians and Care Leavers (webinar)
DESCRIPTION:Free training webinars are available for aged care staff on Trauma Aware\, Healing Informed Aged Care for Forgotten Australians and Care Leavers. With the Strengthened Standards and new legislative requirements to provide trauma aware\, healing informed aged care\, this work is more important than ever. The Real Care the Second Time Around Project worked alongside people who identify as Forgotten Australians or Care Leavers to co-design the training and resources. \nReal Care the Second Time Around Project\nThis webinar is part of the Real Care the Second Time Around project\, designed to support aged care providers to provide trauma aware services for care leavers\, and to give Care Leavers practical information about the questions they can ask and what to expect in aged care. The resources and training are free and are available at www.realcaretoolkit.com.au. The training and resources will assist any provider wishing to apply for specialisation under the Verification Framework. The Real Care the Second Time Around Project has been developed by Helping Hand Aged Care\, Relationships Australia South Australia and Flinders University. \nForgotten Australians and Care Leavers*\nForgotten Australians and Care Leavers refers to the 500\,000 children that were placed into institutional and out-of-home care in Australia in the last century. Of this group\, 7\,000 were former child migrants\, 50\,000 were indigenous children from the Stolen Generations and over 440\,000 were non-indigenous children.  Forgotten Australians and Care Leavers often face barriers to accessing aged care and the idea of requiring care as they age can be deeply retraumatising as their experiences as children in care were often traumatic.\n*We respect that not everyone will identify with the terminology ‘Forgotten Australians’. \nAudience: The training is suitable for everyone working in aged care. While there is a focus on residential care\, the learnings also apply to home care. \nCost: Free to attend \nAny questions\, please contact clewis@helpinghand.org.au \nMultiple Dates: Each of the following webinars are the same – you only need to attend once. \nWednesday 20 August 2025\, 1:00pm to 2:30pm Sydney time (here)\nWednedsay 17 September 2025\, 1:00pm to 2:30pm Sydney time (here)\nFriday 15 October 2025\, 2:00pm to 3:30pm Sydney time (here)\nWednesday 26 November 2025\, 2:00pm to 3:30pm Sydney time (here)\nWednesday 10 December 2025\, 2:00pm to 3:30pm Sydney time (here)
URL:https://sector.yourside.org.au/event/trauma-aware-healing-informed-care-for-forgotten-australians-and-care-leavers-webinar-november/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251126T133000
DTEND;TZID=Australia/Sydney:20251126T150000
DTSTAMP:20260406T101049
CREATED:20251106T020431Z
LAST-MODIFIED:20251106T020633Z
UID:10000916-1764163800-1764169200@sector.yourside.org.au
SUMMARY:Reform Update & Our First 4 weeks in the new Aged Care Act (webinar)
DESCRIPTION:Join us for a reform update webinar with Enkindle Consulting. Hear & share insights from the first 4 weeks of the new Aged Care Act plus key reform updates in this 90-min webinar. \nIn this session\, we’ll not only cover the latest updates across the reform agenda\, timelines\, and resources\, but also take a closer look at the first four weeks of the new Aged Care Act in practice. Since commencement of the Act on 1 November 2025\, this webinar will provide the opportunity to hear and share insights into how providers are navigating the early stages of implementation. You’ll walk away with a clear picture of where the reforms stand\, what’s changed\, and what needs your attention now. \nWhat we’ll cover: \n·        The status of the new Aged Care Act and Regulatory Framework – insights from the first four weeks after commencement \n·        Summary of Updates from the Commission and Department \n·        Update on Resources and information available to providers \n·       This session is designed to give you confidence that you are “up to date” with all matters on the new Aged Care Act. \nFacilitator: Enkindle Consulting \nThis webinar is brought to you by Ku-ring-gai Council and Your Side. \nRegister here
URL:https://sector.yourside.org.au/event/reform-update-our-first-4-weeks-in-the-new-aged-care-act-webinar/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251125T130000
DTEND;TZID=Australia/Sydney:20251125T140000
DTSTAMP:20260406T101049
CREATED:20251024T030512Z
LAST-MODIFIED:20251024T030512Z
UID:10000913-1764075600-1764079200@sector.yourside.org.au
SUMMARY:OPAN: End of Life choices (webinar)
DESCRIPTION:The new Aged Care Act recognises the right to quality palliative and end-of-life care. This ensures older people can make informed choices about their care and approach the end of life with dignity and support. \nThis panel discussion from OPAN\, the Older Person’s Advocacy Network\, will explore what quality end-of-life care looks like in practice – from planning and decision-making to palliative support and bereavement. They’ll discuss how the new Act strengthens older people’s rights\, the roles of providers and advocates\, and how families and carers can access information\, services and support to ensure care aligns with a person’s wishes and values. \nRegister here
URL:https://sector.yourside.org.au/event/opan-end-of-life-choices-webinar/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251120T130000
DTEND;TZID=Australia/Sydney:20251120T150000
DTSTAMP:20260406T101049
CREATED:20251106T020027Z
LAST-MODIFIED:20251106T020027Z
UID:10000915-1763643600-1763650800@sector.yourside.org.au
SUMMARY:Managing Vicarious Trauma and Burnout: Strategies for Resilience and Wellbeing (online)
DESCRIPTION:Understand the challenges of working in the aged care sector\, including the vicarious trauma of exposure to the trauma or suffering of others. Aged Care workers may experience high work loads\, competing demands\, challenging behaviours across families and individuals and limited resourcing. \nThe workshop should help understand and identify Vicarious Trauma\, and the strategies for prevention. \n  \nLearning Outcomes \n\nUnderstand what is Vicarious Trauma\, and the differences between Psychological Trauma\, Burnout\, Stress and Compassion Fatigue\nIdentify how Vicarious Trauma may accumulate in the work they undertake as aged care workers\, and explore this from within the group\nIdentify signs and symptoms of Vicarious Trauma and how it may present\nExplore evidence based strategies for the prevention of Vicarious Trauma\, including reflective practice\, education and support\, debriefing frameworks\, resilience building strategies\nIdentify tools and frameworks that help measure your levels of Vicarious Trauma ongoing as a prevention strategy\nUnderstanding and managing your own wellbeing and building self care strategies\n\n\nSuitable for:  \n\nAged care workers involved in home assessment\nCare coordinators\, case managers\nAllied healthcare workers\nSupport workers\nOther workers such as intake officers\, receptionists in the aged care setting\n\nFacilitator:  Relationships Australia Victoria \nThis workshop is brought to you by Ku-ring-gai Council and Your Side. \nRegister here
URL:https://sector.yourside.org.au/event/managing-vicarious-trauma-and-burnout-strategies-for-resilience-and-wellbeing-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251120T103000
DTEND;TZID=Australia/Sydney:20251120T143000
DTSTAMP:20260406T101049
CREATED:20251002T013147Z
LAST-MODIFIED:20251002T013147Z
UID:10000893-1763634600-1763649000@sector.yourside.org.au
SUMMARY:Invox: Emerging Financial Risks & Opportunities (online)
DESCRIPTION:Online panel discussion with live Q&A. \nThe pricing model is changing and risk is moving to providers. You’re being asked to do more without clear rules or guaranteed funding. With version 4 of the Support at Home manual now released\, the question isn’t whether the rules are shifting\, it’s how you adapt before they hit your bottom line. \nBusiness as usual won’t survive the next three years. You need to understand what’s different and how to manage the changes. \nThis Essential Briefing is about finding the emerging financial leaks\, pricing smarter and giving boards\, managers and frontline staff the clarity they need. \nCost: Pre-sale tickets $475 (discount ends 2 October) \nRegister here \n  \n 
URL:https://sector.yourside.org.au/event/invox-emerging-financial-risks-opportunities-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251120T103000
DTEND;TZID=Australia/Sydney:20251120T113000
DTSTAMP:20260406T101049
CREATED:20251111T054016Z
LAST-MODIFIED:20251111T054016Z
UID:10000920-1763634600-1763638200@sector.yourside.org.au
SUMMARY:Understanding and Supporting Carers (online)
DESCRIPTION:Do you or your employees engage with carers? Are you aware of supports that may meet carers needs? \nSupporting carers is essential to effective community care. Increasing carers capacity to provide care may enable the people they care for to continue living and participating in the community. Supporting carers may also help to strengthen the relationship between carers and the people for whom they care\, helps families\, and affirms the contribution carers make to society \nThis session is designed to give service providers an understanding of the needs of carers who care for a family member or friend with disability\, mental illness\, drug or alcohol dependency\, chronic condition\, terminal illness or is frail. \nUnderstanding and Supporting Carers provides: \n\nA comprehensive understanding of carers in society\, the impacts of caring\, the diversity of carers and their caring experience\, and the importance of identifying carers in ensuring their access to support services.\n\n\nAn understanding of the NSW Carers (Recognition) Act 2010\, its purpose and what this means for how your organisation engages with carers\n\n\nAn awareness of Carer Gateway resources that support carers in their caring role\n\nThis session is delivered by Carers NSW. For further information contact education@carersnsw.org.au \nRegister here
URL:https://sector.yourside.org.au/event/understanding-and-supporting-carers-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251119T100000
DTEND;TZID=Australia/Sydney:20251119T113000
DTSTAMP:20260406T101049
CREATED:20251015T103928Z
LAST-MODIFIED:20251015T103928Z
UID:10000909-1763546400-1763551800@sector.yourside.org.au
SUMMARY:Identifying and responding to elder abuse (online)
DESCRIPTION:This course is designed for anyone working in an organisation involved in customer service and community contact. \nYou will gain knowledge in: \n\nThe role and work of the Ageing and Disability Commission\nThe different types of abuse\, neglect and exploitation of older people and adults with disability within the family\, home and community.\n\nThe webinar will include case studies and time for questions. \nGuest speaker: NSW Ageing and Disability Commission (ADC). \nThe NSWADC handles reports about older people and adults with disability who are subject to\, or at risk of\, abuse\, neglect and exploitation in their family\, home and community. \nHosted by City of Ryde Council. If you have any questions\, please contact Community Services team via community@ryde.nsw.gov.au or call 9952 8222. \n\n\nRegister here
URL:https://sector.yourside.org.au/event/identifying-and-responding-to-elder-abuse-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251118T133000
DTEND;TZID=Australia/Sydney:20251118T150000
DTSTAMP:20260406T101049
CREATED:20251111T053009Z
LAST-MODIFIED:20251111T053009Z
UID:10000917-1763472600-1763478000@sector.yourside.org.au
SUMMARY:Strengthened Quality Standards: Home care (online workshop)
DESCRIPTION:The Aged Care Quality and Safety Commission is running free online workshops on the Strengthened Quality Standards. These sessions are designed for Home Care service providers. \nThe workshops provide an overview of the structure and requirements of the strengthened Quality Standards\, and how they can be applied in your service setting. \nThe session uses a detailed case study to explore the application of the Standards and key considerations for providers. While specific Outcomes and Actions are considered as part of the case study\, we will not be discussing the application of the Standards to individual service settings. The session does not cover all the Outcomes and Actions of the Standards\, but draws on key elements relevant to the case study as an example of how providers might consider their obligations. \nThe session provides opportunities to discuss approaches and ideas with other participants. \nVarious dates to choose from: \n\n5 November 2025\, 10:00am – 11:30am (AEDT)\n18 November 2025\, 1:30pm – 3:00pm (AEDT)\n2 December 2025\, 11:00am – 12:30pm (AEDT)\n\nRegistration here . \nLogin to your ALIS account (Aged Care Learning Information Solution) and click Live Learning Sessions. \nOverview of Commission’s Live Learning Sessions here
URL:https://sector.yourside.org.au/event/strengthened-quality-standards-home-care-online-workshop/2025-11-18/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251111T123000
DTEND;TZID=Australia/Sydney:20251111T133000
DTSTAMP:20260406T101049
CREATED:20251015T103444Z
LAST-MODIFIED:20251015T103444Z
UID:10000908-1762864200-1762867800@sector.yourside.org.au
SUMMARY:Powers of Attorney: You Decide Who Decides VIC (webinar)
DESCRIPTION:Hosted by Compass: Guiding Action on Elder Abuse. \nFinancial decisions\, big or small\, are important for everyone’s wellbeing and security at any time in life\, but they are vital as people age. If you lose the ability to manage your own financial affairs\, how will they be handled? Who will decide to pay your bills or choose how your care will be funded? \nMaking an enduring power of attorney is an important thing to get right\, because it is the document that will outline how you want decisions made about your financial affairs if you can’t make them yourself. \nJoin Anita Koochew from Eastern Community Legal Centre for an important conversation about making an enduring power of attorney for financial decisions in Victoria. \n\nHave your questions ready for this live Q&A event\nLearn about the new edition of You Decide Who Decides\nFind out more about why you should consider making an enduring power for your financial decisions\nIf you do decide to make an enduring power\, we’ll discuss how You Decide Who Decides will help you reduce the risk of things going wrong\n\nRegister here
URL:https://sector.yourside.org.au/event/powers-of-attorney-you-decide-who-decides-vic-webinar/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251111T093000
DTEND;TZID=Australia/Sydney:20251111T120000
DTSTAMP:20260406T101049
CREATED:20250925T062148Z
LAST-MODIFIED:20250925T062148Z
UID:10000889-1762853400-1762862400@sector.yourside.org.au
SUMMARY:Diversity\, Equity and Inclusion in action: Real-world insights for inclusive workplaces (Online)
DESCRIPTION:Are you a leader wanting to build more inclusive workplaces and understand what Diversity\, Equity and Inclusion (DEI) looks like in practice? Do you want to strengthen workplace culture\, retention\, innovation and service outcomes through DEI?\nDrawing on lessons from five organisations involved in QCOSS’ Supporting Diverse Workforces Project: \n\nPlay Matters\nWhitsunday Counselling & Support Inc.\nShelter Housing Action Cairns (SHAC)\nKambu Aboriginal and Torres Strait Islander Corporation for Health\nFamily and Children’s Emerging Support Services (FACESS)\n\nThis interactive session will help you: \n\nunderstand what DEI means in practice and why it matters\n\n\nsee how DEI investment strengthens culture\, retention\, innovation and service outcomes\n\n\nhear real-world insights and reflect on your own workplace practices\n\n\nidentify areas for improvement\, explore practical strategies and leave with clear\, actionable steps to advance DEI in your own organisation.\n\nWho should attend: Leaders\, managers\, HR professionals\, and anyone in the community services sector committed to building safe\, supportive and representative workforces. \nRegister here
URL:https://sector.yourside.org.au/event/diversity-equity-and-inclusion-in-action-real-world-insights-for-inclusive-workplaces-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251107T130000
DTEND;TZID=Australia/Sydney:20251107T143000
DTSTAMP:20260406T101049
CREATED:20250923T054728Z
LAST-MODIFIED:20250923T054728Z
UID:10000879-1762520400-1762525800@sector.yourside.org.au
SUMMARY:Workforce Management: Support at Home online workshop
DESCRIPTION:EY will be holding a series of free Support at Home online workshops to assist providers in preparing for transition on 1 November 2025. These workshops are aimed at sharing practical tips\, tools and guidance to providers on key areas of concern identified through the Aged Care Business and Workforce Advisory Service. For any questions contact agedcareadvisory@au.ey.com \nRegister here \nProviders can select to participate in workshops that are most relevant to their needs: \nManaging Costs and Setting Prices\nUnderstanding cost drivers under Support at Home and how to set prices\nThurs 25 September 2025\, 2:00pm to 3:30pm (AEST)\nTuesday 7 October 2025\, 2:30pm to 4:00pm (AEST) \nApproaches to Business Cost-Out\nIdentifying cost reduction opportunities\nThursday 9 October 2025\, 11:30am – 1:30pm (AEST) \nGovernance and obligations\nNavigating governance requirements under the strengthened aged care standards\nFriday 17 October 2025\, 1:00pm – 2:30pm (AEST) \nDigital Uplift\nReadiness for digital reporting obligations and broader technical basics\nFriday 24 October 2025\, 1:30pm – 3:00pm (AEST) \nWorkforce Management\nStrengthening approaches to attract and retain staff and deliver workforce training\nFriday 7 November\, 1:00pm – 2:30pm (AEST) \nDeveloping Growth Strategies \nIdentifying opportunities for organisational growth\nThursday 27 November\, 2:30pm – 4:00pm (AEST) \n  \n 
URL:https://sector.yourside.org.au/event/workforce-management-support-at-home-online-workshop/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251106T100000
DTEND;TZID=Australia/Sydney:20251106T104500
DTSTAMP:20260406T101049
CREATED:20251014T235157Z
LAST-MODIFIED:20251014T235157Z
UID:10000904-1762423200-1762425900@sector.yourside.org.au
SUMMARY:Working with Supporters under the new Aged Care Act (online workshop)
DESCRIPTION:Cantebury City Community Centre is running an online workshop with Carers NSW. This workshop is designed to empower aged care staff and volunteers to deliver quality\, person-centred care in partnership with older people\, their families and carers.\nThis course will guide you through:\n• Understand the vital role families and carers (supporters) play in person-centred care\n• Navigate key Aged Care Quality Standards to enhance carer inclusive practices\n• Apply practical strategies and access resources to implement carer inclusive care in your organisation \nFacilitator Wendy Hill\, Carers NSW \nEnquiries 9750 9344 or leonie.puckeridge@4cs.org.a \nDetails here
URL:https://sector.yourside.org.au/event/working-with-supporters-under-the-new-aged-care-act-online-workshop/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251103T110000
DTEND;TZID=Australia/Sydney:20251103T120000
DTSTAMP:20260406T101049
CREATED:20251015T003050Z
LAST-MODIFIED:20251015T003050Z
UID:10000906-1762167600-1762171200@sector.yourside.org.au
SUMMARY:Upskilling managers to deliver engaging online training via Zoom (online)
DESCRIPTION:This course is designed to build the skills of aged care coordinators\, team leaders\, and care managers to confidently deliver engaging training and information sessions using Zoom or Teams\, helping services meet the new requirements of the Aged Care Act. \nThe session will:\n• Demonstrate core tools within the platform (e.g. screen share\, chat\, reactions\, polls\, breakout rooms\, whiteboards)\n• Guide participants through choosing the right delivery format (live facilitation\, webinar\, small group session\, or self-paced module)\n• Cover practical strategies for session planning\, including:\no Designing around clear learning outcomes\no Using images\, animations\, and varied formats to maintain interest\no Ensuring consistency in visual style and tone\n• Provide advice on confident delivery\, including:\no Knowing your material and your facilitation style\no Tips for online presence and engagement\n• Include a demonstration of using animation in PowerPoint\n• Facilitate group discussion on effective online sessions and shared experiences \n\nUsing Zoom: Monday 3 November\, 11am-12pm (AEDT)\nUsing Teams: Tuesday 4 November \, 11am-12pm (AEDT)\n\nFacilitator: Kate Pascale and Associates \nThis workshop is jointly brought to you by Ku-ring-gai\, Mosman\, and Willoughby Councils and Your Side. \nRegister here
URL:https://sector.yourside.org.au/event/upskilling-managers-to-deliver-engaging-online-training-online-zoom/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251029T130000
DTEND;TZID=Australia/Sydney:20251029T141500
DTSTAMP:20260406T101049
CREATED:20251028T012549Z
LAST-MODIFIED:20251028T012549Z
UID:10000914-1761742800-1761747300@sector.yourside.org.au
SUMMARY:Invox: Support at Home The Final Rules (webinar)
DESCRIPTION:Invox is delivering a 75-minute\, free online Q&A session for home care & CHSP providers. \nThis focused Q&A session will cover: \n\n\nCare management caps and how to stay compliant \n\n\nProvider obligations under the final rules \n\n\nReporting\, systems and governance readiness \n\n\nConsumer rights\, movement and communication \n\n\nHidden risks: staffing\, compliance creep\, exit obligations \n\n\n  \n\n\n\n\nWho should come \n\n\nLeaders and managers across home care and CHSP preparing for November \n\n\nOperations\, compliance and quality teams who need clear answers before rollout \n\n\nAnyone wanting to make sense of the final rules without the 200-page deep dive \n\n\n\n\n\n\nRegister here
URL:https://sector.yourside.org.au/event/invox-support-at-home-the-final-rules-webinar/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251028T130000
DTEND;TZID=Australia/Sydney:20251028T160000
DTSTAMP:20260406T101049
CREATED:20250930T054423Z
LAST-MODIFIED:20250930T054423Z
UID:10000891-1761656400-1761667200@sector.yourside.org.au
SUMMARY:Managing Vicarious Trauma and Burnout (webinar)
DESCRIPTION:Working with people who have experienced trauma can be deeply fulfilling — but also emotionally taxing. Exposure to others’ suffering\, combined with high work demands and limited systemic resources\, can lead to vicarious trauma\, compassion fatigue\, and burnout. This workshop supports you to recognise early warning signs\, understand the neurobiology of stress and empathy\, and adopt sustainable practices that support personal\, professional\, and organisational resilience.  \nRegister here
URL:https://sector.yourside.org.au/event/managing-vicarious-trauma-and-burnout-webinar/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251024T133000
DTEND;TZID=Australia/Sydney:20251024T150000
DTSTAMP:20260406T101049
CREATED:20250923T054620Z
LAST-MODIFIED:20250923T054620Z
UID:10000878-1761312600-1761318000@sector.yourside.org.au
SUMMARY:Digital Uplift: Support at Home online workshop
DESCRIPTION:EY will be holding a series of free Support at Home online workshops to assist providers in preparing for transition on 1 November 2025. These workshops are aimed at sharing practical tips\, tools and guidance to providers on key areas of concern identified through the Aged Care Business and Workforce Advisory Service. For any questions contact agedcareadvisory@au.ey.com \nRegister here \nProviders can select to participate in workshops that are most relevant to their needs: \nManaging Costs and Setting Prices\nUnderstanding cost drivers under Support at Home and how to set prices\nThurs 25 September 2025\, 2:00pm to 3:30pm (AEST)\nTuesday 7 October 2025\, 2:30pm to 4:00pm (AEST) \nApproaches to Business Cost-Out\nIdentifying cost reduction opportunities\nThursday 9 October 2025\, 11:30am – 1:30pm (AEST) \nGovernance and obligations\nNavigating governance requirements under the strengthened aged care standards\nFriday 17 October 2025\, 1:00pm – 2:30pm (AEST) \nDigital Uplift\nReadiness for digital reporting obligations and broader technical basics\nFriday 24 October 2025\, 1:30pm – 3:00pm (AEST) \nWorkforce Management\nStrengthening approaches to attract and retain staff and deliver workforce training\nFriday 7 November\, 1:00pm – 2:30pm (AEST) \nDeveloping Growth Strategies \nIdentifying opportunities for organisational growth\nThursday 27 November\, 2:30pm – 4:00pm (AEST) \n  \n 
URL:https://sector.yourside.org.au/event/digital-uplift-support-at-home/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251023T180000
DTEND;TZID=Australia/Sydney:20251023T190000
DTSTAMP:20260406T101049
CREATED:20250930T035339Z
LAST-MODIFIED:20250930T035339Z
UID:10000890-1761242400-1761246000@sector.yourside.org.au
SUMMARY:Treaty Webinar for Allies: First Peoples' Assembly of Victoria
DESCRIPTION:Special event from the First Peoples’ Assembly of Victoria. \nCalling all allies! Join this webinar to learn about Australia’s first Treaty\, currently being negotiated between the First Peoples’ Assembly of Victoria and the Victorian Government. \nThe journey to Treaty for Victoria has been led by First Peoples for decades\, and allies are invited to walk alongside. \nYou’ll hear from an elected Assembly Member on the Treaty journey so far\, what the first Statewide Treaty will include and how you can get involved in this historic moment! \nThere will be a chance to ask questions and learn about actions you can take to support the Assembly and Treaty. \nQuestions? Email Ciara at CiaraO@firstpeoplesvic.org \nFind out more \nTo learn more about how you can support the journey to Treaty for Victoria\, visit firstpeoplesvic.org/walk-with-us \nRegister here
URL:https://sector.yourside.org.au/event/treaty-webinar-for-allies-first-peoples-assembly-of-victoria/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251023T123000
DTEND;TZID=Australia/Sydney:20251023T133000
DTSTAMP:20260406T101049
CREATED:20251015T103117Z
LAST-MODIFIED:20251015T103150Z
UID:10000907-1761222600-1761226200@sector.yourside.org.au
SUMMARY:Powers of Attorney: You Decide Who Decides NSW (webinar)
DESCRIPTION:Hosted by Compass: Guiding Action on Elder Abuse. \nFinancial decisions\, big or small\, are important for everyone’s wellbeing and security at any time in life\, but they are vital as people age. If you lose the ability to manage your own financial affairs\, how will they be handled? Who will decide to pay your bills or choose how your care will be funded? \nMaking an enduring power of attorney is an important thing to get right\, because it is the document that will outline how you want decisions made about your financial affairs if you can’t make them yourself. \nJoin Sadie Davis from Justice Connect for an important conversation about making an enduring power of attorney for financial decisions in New South Wales. \n\nHave your questions ready for this live Q&A event\nLearn about the new edition of You Decide Who Decides\nFind out more about why you should consider making an enduring power for your financial decisions\nIf you do decide to make an enduring power\, we’ll discuss how You Decide Who Decides will help you reduce the risk of things going wrong\n\nRegister here
URL:https://sector.yourside.org.au/event/powers-of-attorney-your-decide-who-decides-nsw-webinar/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251023T110000
DTEND;TZID=Australia/Sydney:20251023T120000
DTSTAMP:20260406T101049
CREATED:20251016T082744Z
LAST-MODIFIED:20251016T082744Z
UID:10000912-1761217200-1761220800@sector.yourside.org.au
SUMMARY:Leveraging Governance for aged care boards and senior executives (webinar)
DESCRIPTION:Anchor Excellence is delivering a one-hour live online webinar specifically designed for Boards and Senior Executives of residential and home care providers. \nIn this webinar\, Cynthia Payne will explore the key governance drivers of the new legislation\, clarify important benchmarks\, and provide practical strategies for strengthening oversight and accountability. \nWe will cover high-risk governance issues and key concepts around: \n\nResponsible Person Due Diligence & Statutory Duties\nHigh-Risk Governance Reporting & Compliance\nNavigating Governance Pitfalls: Addressing common challenges faced by management and the Board\nClinical and Workforce Oversight\n\nRegister here
URL:https://sector.yourside.org.au/event/leveraging-governance-for-aged-care-boards-and-senior-executives-webinar/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251023T103000
DTEND;TZID=Australia/Sydney:20251023T120000
DTSTAMP:20260406T101049
CREATED:20251016T034920Z
LAST-MODIFIED:20251016T034920Z
UID:10000911-1761215400-1761220800@sector.yourside.org.au
SUMMARY:Mastering Service Costing & Pricing in Community Aged Care (webinar)
DESCRIPTION:A practical\, expert-led 90-minute webinar designed specifically for aged care leaders\, finance managers\, and service coordinators \n\n\nWith the upcoming funding reforms and transition to the Support at Home program\, home care providers must adapt their costing and pricing strategies to remain sustainable while delivering high-quality care. Accurately understanding service costs and setting competitive\, compliant pricing will be more critical than ever. This webinar is designed specifically for home care providers\, equipping you with the tools and strategies to determine service costs\, refine (or develop) sustainable pricing models\, and ensure financial viability in the evolving aged care landscape. \nKey Topics Covered: \n\nUnderstanding Home Care Service Costing – An introduction to service costing\nUpcoming Funding Reforms – Key changes and their impact on pricing structures\nPricing for Sustainability – Unit pricing strategies to assist you with setting set competitive yet profitable rates\nUsing Data for Smarter Pricing – Leveraging financial insights to refine cost structures\nOptimising Financial Health – Cost-Saving & Revenue-Boosting Strategies\nFunding Reform Readiness – How to Prepare for the Changes Ahead\n\nPlease submit any questions in advance to hello@pontem.com.au This webinar is hosted by Pontem \nThe webinar is presented by Sector Support and Development Central Coast\, Sydney Inner West\, and Macarthur Wingecaribee . \nSSD is funded by Commonwealth Department of Health Disability and Ageing. \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nFree for CHSP providers \nRegister here
URL:https://sector.yourside.org.au/event/mastering-service-costing-pricing-in-community-aged-care-webinar/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251022T190000
DTEND;TZID=Australia/Sydney:20251022T200000
DTSTAMP:20260406T101049
CREATED:20251007T040741Z
LAST-MODIFIED:20251007T040741Z
UID:10000895-1761159600-1761163200@sector.yourside.org.au
SUMMARY:Dying at Home (webinar)
DESCRIPTION:This session is targeted at GPs\, Practice Staff\, Practice Nurses\, Allied Health Professionals and Aged Care Staff working in the Northern Sydney Primary Health Network Region. There is no cost for Target Audience within the SNHN region to attend this training. \nMost Australians prefer to die at home\, yet few achieve it. GPs are central to changing this. \nThis session introduces Full Circle End of Life Matters – a comprehensive end of life team\, with physician and nurse led supported model of care designed to partner with general practice. Learn how a fully coordinated\, holistic approach can reduce the burden on GPs\, improve communication across medical teams\, and provide families with seamless end-of-life and grief and bereavement support. \nLearning Outcomes: \n\nStrengthening skills in advance care planning and end of life planning and discussion\nIncrease confidence in supporting families through dying and bereavement referral\nUnderstand referral pathways and partnerships that ease burden on general practice\nAccess community-based care models that reduce hospital demand and enable patient preference for home death\n\nEnquiries: Judy or Robi\, Education Coordinators – 9432 8250 or events@snhn.org.au. \nRegister here
URL:https://sector.yourside.org.au/event/dying-at-home-webinar/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
END:VCALENDAR