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X-WR-CALDESC:Events for Sector Support
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DTSTART;TZID=Australia/Sydney:20260317T140000
DTEND;TZID=Australia/Sydney:20260317T150000
DTSTAMP:20260406T062534
CREATED:20260310T000816Z
LAST-MODIFIED:20260310T001236Z
UID:10000966-1773756000-1773759600@sector.yourside.org.au
SUMMARY:Varying and renewing provider registration Q&A
DESCRIPTION:The Aged Care Quality and Safety Commission will discuss the process of varying and renewing provider registration. \nIn this webinar\, we will cover the below topics and answer your most frequently asked questions: \n\nthe different types of variations\nhow to submit a variation and the supporting documentation we might ask for\, and\nthe renewal process; related fees and audit delivery.\n\nThe Commission webinar will be held on Tuesday 17 March – Register to attend the webinar here. \nTo unpack the content with your peers\, Your Side’s Sector Support debriefing session will be held on Wednesday 18 March – Register for the Debriefing here.  \n 
URL:https://sector.yourside.org.au/event/varying-and-renewing-provider-registration-qa/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260311T140000
DTEND;TZID=Australia/Sydney:20260311T160000
DTSTAMP:20260406T062534
CREATED:20260210T070503Z
LAST-MODIFIED:20260210T070503Z
UID:10000941-1773237600-1773244800@sector.yourside.org.au
SUMMARY:Professional practice and tackling ageism: Building capacity and resilience to improve wellbeing (online workshop)
DESCRIPTION:Join us as we explore the insidious impacts of our ageist society on the older person. Learn how we as in home care providers can improve our service delivery by adopting a strengths-based approach and recognising the older person is the expert in their own health and wellness. Ageism in aged care can have significant impacts on the health and wellbeing of older people. Ageism can often go unnoticed because it is often subtle and normalised\, so combatting ageism begins with reflecting on our own unconscious bias when working with older people. \nInvitation open to: CHSP providers\, case managers\, team leaders\, and support workers. \nThis is a collaborative event between the Sector Support and Development Teams of Your Side and Ku-ring-gai Council. \nRegister here
URL:https://sector.yourside.org.au/event/professional-practice-and-tackling-ageism-building-capacity-and-resilience-to-improve-wellbeing-online-workshop/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260304T140000
DTEND;TZID=Australia/Sydney:20260304T160000
DTSTAMP:20260406T062534
CREATED:20260210T070036Z
LAST-MODIFIED:20260210T070036Z
UID:10000940-1772632800-1772640000@sector.yourside.org.au
SUMMARY:Raising awareness and addressing restrictive practice in the in-home care environment (online workshop)
DESCRIPTION:Join us as we explore the potential risk factors for restrictive practice by family and friend carers\, its various forms within the home care environment and the often challenging and emotionally charged balance between dignity of risk and maintaining the safety and of the older person. \nInvitation open to: CHSP providers\, case managers\, team leaders\, and support workers. \nThis is a collaborative event between the Sector Support and Development Teams of Your Side and Ku-ring-gai Council. \nRegister here
URL:https://sector.yourside.org.au/event/raising-awareness-and-addressing-restrictive-practice-in-the-in-home-care-environment-online-workshop/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260226T120000
DTEND;TZID=Australia/Sydney:20260226T160000
DTSTAMP:20260406T062534
CREATED:20260128T235517Z
LAST-MODIFIED:20260128T235517Z
UID:10000935-1772107200-1772121600@sector.yourside.org.au
SUMMARY:CHSP Workforce Symposium (online)
DESCRIPTION:Rethinking Aged Care Workforce Challenges \nDiscover the latest insights shaping the CHSP workforce by attending this free online sympisium designed for CHSP leaders\, coordinators and HR professionals. \n\nExamine current workforce trends and realities\nRethink aged care workforce challenges with innovative solutions\nShare practical strategies to strengthen and support your teams\n\nRegister here
URL:https://sector.yourside.org.au/event/chsp-workforce-symposium-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260225T130000
DTEND;TZID=Australia/Sydney:20260225T153000
DTSTAMP:20260406T062534
CREATED:20260122T050529Z
LAST-MODIFIED:20260122T050529Z
UID:10000925-1772024400-1772033400@sector.yourside.org.au
SUMMARY:Dementia Training for Aged Care Workers (online workshop)
DESCRIPTION:Join us for a practical 2.5-hour online dementia training session designed for aged care professionals supporting people living with dementia in community settings. \nFacilitated by experienced clinicians\, this session will focus on delivering person-centred\, strengths-based dementia care\, aligned with the Strengthened Aged Care Quality Standards\, the Aged Care Act and the Statement of Rights. \nParticipants will:\n• Understand dementia prevalence and reform expectations\n• Learn how to balance risk\, dignity and supported decision-making\n• Consider how they identify and act on identified changes and when additional support is needed\n• Explore professional boundaries and worker self-care \nSuitable for:\n• Care managers (“care partners”)\n• Personal care workers\n• Aged care support workers\n• CHSP care workers \nThis workshop is jointly brought to you by Ku-ring-gai Council and Your Side. \nRegistration here
URL:https://sector.yourside.org.au/event/dementia-training-for-aged-care-workers-online-workshop/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260219T140000
DTEND;TZID=Australia/Sydney:20260219T150000
DTSTAMP:20260406T062534
CREATED:20260219T010926Z
LAST-MODIFIED:20260219T010926Z
UID:10000946-1771509600-1771513200@sector.yourside.org.au
SUMMARY:Community of Practice: National Palliative Care Standards (Standard 8: Quality Improvement)
DESCRIPTION:Join Palliative Care Australia for their monthly deep dive into the National Palliative Care Standards\, where we explore one standard in detail and discuss ways to embed it into everyday practice. This month\, we focus on Standard Eight: Quality Improvement\, encouraging services to engage in continuous improvement and research to enhance care. Our expert panel\, Dr Claudia Virdun\, Toni Arndell and Donna O’Brien\, will reflect on their experiences\, share insights and discuss how the Standard can be integrated into day-to-day practice. \nThe National Palliative Care Standards for Specialist Services (Edition 5.1\, 2024) set a vision for compassionate\, high-quality palliative care. Complementing these\, the National Palliative Care Standards for All Health Professionals and Aged Care Services (2022) acknowledge that palliative care occurs across diverse settings. The Palliative Care Self-Assessment (PaCSA) supports services in self-assessing against both sets of standards and developing action plans for continuous quality improvement. \nMake the most of this session by downloading the National Palliative Care Standards and PaCSA before the webinar  https://palliativecare.org.au/national-palliative-care-standards/ \nWhat we’ll cover in the webinar: \n\nThe intention of Standard Eight: Quality Improvement.\n\n\nPanel discussion around the elements of the standard.\nQuestions from the audience.\n\nWhether you work in a specialist or non-specialist palliative care service\, the CoP and monthly webinars have been designed to support you in providing high-quality palliative care. \nHaven’t joined the CoP yet?  Complete the Expression of Interest Form \nRegister for the 19 February session
URL:https://sector.yourside.org.au/event/community-of-practice-national-palliative-care-standards-standard-8-quality-improvement/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260218T140000
DTEND;TZID=Australia/Sydney:20260218T153000
DTSTAMP:20260406T062534
CREATED:20260122T054333Z
LAST-MODIFIED:20260122T054333Z
UID:10000927-1771423200-1771428600@sector.yourside.org.au
SUMMARY:Driving Efficiency in Aged Care: Webinar for CHSP providers
DESCRIPTION:Join this practical\, interactive session designed by Pontem to help CHSP providers boost efficiency and improve operations. \nLearn actionable tools and strategies to streamline processes\, improve bottom line results\, and optimise service delivery – now and in preparation for Support at Home. \nThis webinar will be led by Pontem’s CEO\, Jane McDonald. She is a chartered accountant with extensive experience and expertise in the aged care sector supporting CHSP organisations through change. \nDelivered by Willoughby Council in partnership with Mosman Council\, Ku-ring-gai Council and Your Side. \nEnquiries: kate.valente@willoughby.nsw.gov.au \nRegister here
URL:https://sector.yourside.org.au/event/driving-efficiency-in-aged-care-webinar-for-chsp-providers/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260218T100000
DTEND;TZID=Australia/Sydney:20260218T104500
DTSTAMP:20260406T062534
CREATED:20260210T080021Z
LAST-MODIFIED:20260210T084102Z
UID:10000942-1771408800-1771411500@sector.yourside.org.au
SUMMARY:Commission Webinar Debriefing: A post-webinar peer discussion on complaints handling (online)
DESCRIPTION:Sector Debriefing Session: Rights – based complaints handling under the new aged care Act ACQSC Webinar \n Join other like-minded sector support colleagues as we unpack the key takeaways from the Aged Care Quality and Safety Commission’s webinar\, Rights-based complaints handling under the new aged care Act. \nShare your thoughts\, and learn from each other\, as we work together to contextualise the rights-based complaints handling process. \nPrerequisite: Please ensure you attend the ACQSC webinar on Tuesday 17 February\, so you are able to fully participate. (Webinar register here) \nSchedule: \n\nTuesday 17 February 2026: Commission Webinar: Complaints Handling\nWednesday 18 February 2026: Peer debriefing session \n\nDetails and registration here
URL:https://sector.yourside.org.au/event/commission-webinar-debriefing-a-post-webinar-peer-discussion-on-complaints-handling-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260217T140000
DTEND;TZID=Australia/Sydney:20260217T150000
DTSTAMP:20260406T062534
CREATED:20260122T055200Z
LAST-MODIFIED:20260122T055200Z
UID:10000928-1771336800-1771340400@sector.yourside.org.au
SUMMARY:Rights-based complaints handling under the new Aged Care Act (webinar)
DESCRIPTION:The Aged Care Quality and Safety Commission will deliver a webinar focusing on rights-based complaints handling under the new Aged Care Act. \nHosted by Commissioner Liz Hefren-Webb\, you will hear from Treasure Jennings\, the new independent Aged Care Complaints Commissioner. This role is appointed by the Minister for Aged Care and Seniors and is responsible for handling complaints independently from the Commission to enhance transparency and accountability. \nTreasure will explain how the Aged Care Quality and Safety Commission are delivering a complaints service that upholds the rights of older people.  \nWe will also discuss best practice complaints handling for providers and what older people can expect when they make a complaint to the Commission. \nPanel: \n\nLiz Hefren-Webb\, Commissioner\, Aged Care Quality and Safety Commission (Chair)\nTreasure Jennings\, Aged Care Complaints Commissioner\, Aged Care Quality and Safety Commission\nDavid Pezzanite\, Assistant Commissioner\, Intake and Complaints\, Aged Care Quality and Safety Commission\nSamantha Edmonds\, Director Policy\, Education & Systemic Advocacy\, OPAN\nDavid Wright-Howie\, Senior Policy Officer\, COTA\n\nRegistrations will open on Tuesday 27 January 2026\, via the Commission Webinars page
URL:https://sector.yourside.org.au/event/rights-based-complaints-handling-under-the-new-aged-care-act-webinar/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260213T113000
DTEND;TZID=Australia/Sydney:20260213T130000
DTSTAMP:20260406T062534
CREATED:20260204T121433Z
LAST-MODIFIED:20260204T122308Z
UID:10000938-1770982200-1770987600@sector.yourside.org.au
SUMMARY:18th Anniversary of the National Apology to the Stolen Generation (livestream from Brisbane)
DESCRIPTION:This event will be live-streamed on the Link-Up Qld website from 10:30am AEST / 11:30 AEDT Friday 13 February 2026. \n\nBrisbane time: 10:30am AEST\nSydney time: 11:30am AEDT\n\nNational Apology Day is an important time to acknowledge how generations of Aboriginal and Torres Strait Islander peoples have been affected by past Government policies and practices. \nLink-Up (Qld) and the Queensland Performing Arts Centre are proud to present this free community event. This event is an opportunity to reflect on the significance of the National Apology\, honour the resilience of Stolen Generations survivors and descendants\, and contribute to the ongoing journey of truth\, healing\, and connection. \nThe event will be hosted by Geoff Richardson PSM (Meriam\, Kuku Yalanji/Djabugay)\, with guest speakers Olga Havnen AM (Western Arrernte) and Queensland Family and Child Commissioner Natalie Lewis (Gamilaraay). \nEvent Program here \nLivestream will be available on the Link-Up Qld website. \nThis event includes discussions of the Stolen Generations and the impacts of forced removal\, which may be distressing for some people\, particularly Stole Generations survivors and their families.
URL:https://sector.yourside.org.au/event/18th-anniversary-of-the-national-apology-to-the-stolen-generation-livestream-from-brisbane/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260205T150000
DTEND;TZID=Australia/Sydney:20260205T163000
DTSTAMP:20260406T062534
CREATED:20260129T060451Z
LAST-MODIFIED:20260129T060451Z
UID:10000936-1770303600-1770309000@sector.yourside.org.au
SUMMARY:Compliance with Child Safety and Whistle-blower Obligations (online)
DESCRIPTION:A practical “how to” for providers of CHSP exploring critical requirements for compliance with child safety and whistle-blower obligations\n\n\n\nJoin Pontem for an engaging and practical session designed specifically for CHSP aged care providers\, exploring critical requirements for compliance with child safety and whistleblower obligations. Led by governance specialist Sue Doust and facilitated by Jane McDonald\, Pontem this facilitated group session will equip participants with valuable insights\, actionable strategies\, and essential tools to navigate new regulations effectively. \n\nKey topics include: \n\nMeeting new provider requirements\nRecord-keeping best practices\nAddressing financial mismanagement\, unreported abuse\, and operational risks\nEstablishing robust whistleblower systems and reporting channels\n\nThis event is proudly sponsored by the Sector Support and Development Central Coast and Macarthur Wingecarribee and reflects our commitment to supporting and improving the aged care sector through education and training. \n\nRegister here
URL:https://sector.yourside.org.au/event/compliance-with-child-safety-and-whistle-blower-obligations-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260128T120000
DTEND;TZID=Australia/Sydney:20260128T133000
DTSTAMP:20260406T062534
CREATED:20260122T053053Z
LAST-MODIFIED:20260122T053053Z
UID:10000926-1769601600-1769607000@sector.yourside.org.au
SUMMARY:Andrea Kelly and Gary Rake: CHSP Aboriginal and Torres Strait Islander Cultural Safety Community of Practice (online)
DESCRIPTION:National CHSP Aboriginal and Torres Strait Islander Cultural Safety Community of Practice  \nAn invitation for CHSP providers to join a discussion with \n\nAndrea Kelly\, Interim First Nations Aged Care Commissioner \nGary Rake\, Deputy Commissioner Regulatory Operations\, Aged Care Quality and Safety Commission\n\nWe need cultural safety right across the aged care system and woven into the fabric of organisations. Cultural safety is everyone’s business. From in-person care to systemic change\, how can connecting the big and small picture support your organisation to embed cultural safety? \nBe part of an open conversation connecting multiple perspectives across the aged care sector. Andrea Kelly and Gary Rake will be sharing their perspectives in a personal and storied way\, with on opportunity for questions and open discussion. \nIf you have any questions\, please contact Lilly or Danni via sectorsupport@yourside.org.au or Meredith or Ian via sectordevelopment@socialfutures.org.au \nThis is an activity of the National CHSP Sector Support and Development Aboriginal and Torres Strait Islander Working Group. \nActivity leads: Social Futures\, Booroongen Djugun\, Momentum Collective and Your Side. \nRegistration here \n 
URL:https://sector.yourside.org.au/event/cultural_safety_community_of_practice_2_andrea_kelly_and_gary_rake/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251211T140000
DTEND;TZID=Australia/Sydney:20251211T144500
DTSTAMP:20260406T062534
CREATED:20251111T053832Z
LAST-MODIFIED:20251111T053832Z
UID:10000919-1765461600-1765464300@sector.yourside.org.au
SUMMARY:Working with Supporters: for CHSP providers (online)
DESCRIPTION:Carers NSW is delivering a workshop to build the confidence of CHSP funded aged care providers (frontline staff\, managers) to deliver quality\, person centred care in partnership with older people and their nominated supporters. \nIn this session\, you will: \n\nLearn about changes to representative arrangements\n\n\nExplore the differences between supporters and appointed decision makers\n\n\nApply practical strategies and access resources to embed supporter roles within your organisation.\n\nDon’t miss this opportunity to strengthen your approach to inclusive person-centred care. \nTo find out more email education@carersnsw.org.au \nRegister here
URL:https://sector.yourside.org.au/event/working-with-supporters-for-chsp-providers-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251210T140000
DTEND;TZID=Australia/Sydney:20251210T153000
DTSTAMP:20260406T062534
CREATED:20250807T084933Z
LAST-MODIFIED:20250807T084933Z
UID:10000862-1765375200-1765380600@sector.yourside.org.au
SUMMARY:Trauma Aware\, Healing Informed Care for Forgotten Australians and Care Leavers (webinar)
DESCRIPTION:Free training webinars are available for aged care staff on Trauma Aware\, Healing Informed Aged Care for Forgotten Australians and Care Leavers. With the Strengthened Standards and new legislative requirements to provide trauma aware\, healing informed aged care\, this work is more important than ever. The Real Care the Second Time Around Project worked alongside people who identify as Forgotten Australians or Care Leavers to co-design the training and resources. \nReal Care the Second Time Around Project\nThis webinar is part of the Real Care the Second Time Around project\, designed to support aged care providers to provide trauma aware services for care leavers\, and to give Care Leavers practical information about the questions they can ask and what to expect in aged care. The resources and training are free and are available at www.realcaretoolkit.com.au. The training and resources will assist any provider wishing to apply for specialisation under the Verification Framework. The Real Care the Second Time Around Project has been developed by Helping Hand Aged Care\, Relationships Australia South Australia and Flinders University. \nForgotten Australians and Care Leavers*\nForgotten Australians and Care Leavers refers to the 500\,000 children that were placed into institutional and out-of-home care in Australia in the last century. Of this group\, 7\,000 were former child migrants\, 50\,000 were indigenous children from the Stolen Generations and over 440\,000 were non-indigenous children.  Forgotten Australians and Care Leavers often face barriers to accessing aged care and the idea of requiring care as they age can be deeply retraumatising as their experiences as children in care were often traumatic.\n*We respect that not everyone will identify with the terminology ‘Forgotten Australians’. \nAudience: The training is suitable for everyone working in aged care. While there is a focus on residential care\, the learnings also apply to home care. \nCost: Free to attend \nAny questions\, please contact clewis@helpinghand.org.au \nMultiple Dates: Each of the following webinars are the same – you only need to attend once. \nWednesday 20 August 2025\, 1:00pm to 2:30pm Sydney time (here)\nWednedsay 17 September 2025\, 1:00pm to 2:30pm Sydney time (here)\nFriday 15 October 2025\, 2:00pm to 3:30pm Sydney time (here)\nWednesday 26 November 2025\, 2:00pm to 3:30pm Sydney time (here)\nWednesday 10 December 2025\, 2:00pm to 3:30pm Sydney time (here)
URL:https://sector.yourside.org.au/event/trauma-aware-healing-informed-care-for-forgotten-australians-and-care-leavers-webinar-december/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251210T140000
DTEND;TZID=Australia/Sydney:20251210T150000
DTSTAMP:20260406T062534
CREATED:20251209T001731Z
LAST-MODIFIED:20251209T001731Z
UID:10000924-1765375200-1765378800@sector.yourside.org.au
SUMMARY:Associated Providers under the new Aged Care Act (webinar)
DESCRIPTION:This webinar is hosted by the Department of Health\, Disability and Ageing in collaboration with the Aged Care Quality and Safety Commission. \nWe will cover what ‘associated provider’ means under the Aged Care Act 2024 and how organisations can deliver government-funded aged care services as an associated provider. \nThere will be an opportunity for Q&As \nRegister here
URL:https://sector.yourside.org.au/event/associated-providers-under-the-new-aged-care-act-webinar/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner,Department of Health Disability and Ageing
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251208T130000
DTEND;TZID=Australia/Sydney:20251208T140000
DTSTAMP:20260406T062534
CREATED:20251111T055139Z
LAST-MODIFIED:20251111T055139Z
UID:10000923-1765198800-1765202400@sector.yourside.org.au
SUMMARY:Understanding severe weather information for CHSP providers (online)
DESCRIPTION:Accessing and understanding severe weather information to help CHSP providers plan and respond. \nThis education session is provided by Bureau of Meteorology in partnership with Carers NSW. The webinar will explore: \n\nWhy it’s important for CHSP providers\, clients and carers to understand weather information\nHow everyday weather can become hazardous\nInterpreting weather forecasts and warnings\, exploring both flood and heatwave as weather and hazard examples\nUseful tools and resources for weather and emergency information and planning\n\nFor any questions about the event education@carersnsw.org.au \nRegister here
URL:https://sector.yourside.org.au/event/understanding-severe-weather-information-for-chsp-providers-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251204T130000
DTEND;TZID=Australia/Sydney:20251204T143000
DTSTAMP:20260406T062534
CREATED:20251111T054737Z
LAST-MODIFIED:20251111T054737Z
UID:10000922-1764853200-1764858600@sector.yourside.org.au
SUMMARY:Accessing Aged Care Services (online session for community)
DESCRIPTION:Delivered by Carers NSW. \n\n\n\nMy Aged Care is the main entry point to access government funded aged care services in Australia. There are a wide range of services and supports available to support older people to stay at home longer\, including respite. However\, many carers find the aged care system to be confusing and difficult to navigate. Join us for a discussion on what services and supports are available\, choosing a provider\, fees and charges\, and who can help you get services in place. \nFor further information email education@carersnsw.org.au \nRegister here
URL:https://sector.yourside.org.au/event/accessing-aged-care-services-online-session-for-community/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251202T110000
DTEND;TZID=Australia/Sydney:20251202T123000
DTSTAMP:20260406T062534
CREATED:20251111T053009Z
LAST-MODIFIED:20251111T053009Z
UID:10000918-1764673200-1764678600@sector.yourside.org.au
SUMMARY:Strengthened Quality Standards: Home care (online workshop)
DESCRIPTION:The Aged Care Quality and Safety Commission is running free online workshops on the Strengthened Quality Standards. These sessions are designed for Home Care service providers. \nThe workshops provide an overview of the structure and requirements of the strengthened Quality Standards\, and how they can be applied in your service setting. \nThe session uses a detailed case study to explore the application of the Standards and key considerations for providers. While specific Outcomes and Actions are considered as part of the case study\, we will not be discussing the application of the Standards to individual service settings. The session does not cover all the Outcomes and Actions of the Standards\, but draws on key elements relevant to the case study as an example of how providers might consider their obligations. \nThe session provides opportunities to discuss approaches and ideas with other participants. \nVarious dates to choose from: \n\n5 November 2025\, 10:00am – 11:30am (AEDT)\n18 November 2025\, 1:30pm – 3:00pm (AEDT)\n2 December 2025\, 11:00am – 12:30pm (AEDT)\n\nRegistration here . \nLogin to your ALIS account (Aged Care Learning Information Solution) and click Live Learning Sessions. \nOverview of Commission’s Live Learning Sessions here
URL:https://sector.yourside.org.au/event/strengthened-quality-standards-home-care-online-workshop/2025-12-02/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251202T103000
DTEND;TZID=Australia/Sydney:20251202T143000
DTSTAMP:20260406T062534
CREATED:20251015T000102Z
LAST-MODIFIED:20251015T000102Z
UID:10000905-1764671400-1764685800@sector.yourside.org.au
SUMMARY:Invox National Care Partner Forum (online)
DESCRIPTION:The December National Care Partner forum explores early lessons from the first 30 days of Support at Home. Four hours online designed for care partners\, coordinators and team leaders. \nJoin the experts and your colleagues online to discover practical ways to adapt your Care Partner approach. \nPresale Tickets: $365 \nRegister here
URL:https://sector.yourside.org.au/event/invox-national-care-partner-forum-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251202T100000
DTEND;TZID=Australia/Sydney:20251202T113000
DTSTAMP:20260406T062534
CREATED:20251111T054436Z
LAST-MODIFIED:20251111T054436Z
UID:10000921-1764669600-1764675000@sector.yourside.org.au
SUMMARY:Supporting carers in the palliative care setting (online)
DESCRIPTION:Supporting someone at the end of life can be a challenging and stressful time for carers. \nSupporting Carers in the Palliative Care Setting is designed to build the confidence of residential aged care staff\, palliative care teams and other palliative care professionals in supporting family and friend carers of patients/ clients/ residents who are approaching their end of life. \nThe training will explore: \n\nWho carers are and what they do\n\n\nThe NSW Carers (Recognition) Act 2010 and its purpose\n\n\nThe support needs of carers in palliative care settings\n\n\nServices and resources to support carers.\n\nFor further information email education@carersnsw.org.au \nRegister here 
URL:https://sector.yourside.org.au/event/supporting-carers-palliative/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251127T143000
DTEND;TZID=Australia/Sydney:20251127T160000
DTSTAMP:20260406T062534
CREATED:20250923T054904Z
LAST-MODIFIED:20250923T054904Z
UID:10000880-1764253800-1764259200@sector.yourside.org.au
SUMMARY:Developing Growth Strategies: Support at Home online workshop
DESCRIPTION:EY will be holding a series of free Support at Home online workshops to assist providers in preparing for transition on 1 November 2025. These workshops are aimed at sharing practical tips\, tools and guidance to providers on key areas of concern identified through the Aged Care Business and Workforce Advisory Service. For any questions contact agedcareadvisory@au.ey.com \nRegister here \nProviders can select to participate in workshops that are most relevant to their needs: \nManaging Costs and Setting Prices\nUnderstanding cost drivers under Support at Home and how to set prices\nThurs 25 September 2025\, 2:00pm to 3:30pm (AEST)\nTuesday 7 October 2025\, 2:30pm to 4:00pm (AEST) \nApproaches to Business Cost-Out\nIdentifying cost reduction opportunities\nThursday 9 October 2025\, 11:30am – 1:30pm (AEST) \nGovernance and obligations\nNavigating governance requirements under the strengthened aged care standards\nFriday 17 October 2025\, 1:00pm – 2:30pm (AEST) \nDigital Uplift\nReadiness for digital reporting obligations and broader technical basics\nFriday 24 October 2025\, 1:30pm – 3:00pm (AEST) \nWorkforce Management\nStrengthening approaches to attract and retain staff and deliver workforce training\nFriday 7 November\, 1:00pm – 2:30pm (AEST) \nDeveloping Growth Strategies \nIdentifying opportunities for organisational growth\nThursday 27 November\, 2:30pm – 4:00pm (AEST) \n  \n 
URL:https://sector.yourside.org.au/event/developing-growth-strategies-support-at-home/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251126T140000
DTEND;TZID=Australia/Sydney:20251126T153000
DTSTAMP:20260406T062534
CREATED:20250807T084833Z
LAST-MODIFIED:20250807T084833Z
UID:10000861-1764165600-1764171000@sector.yourside.org.au
SUMMARY:Trauma Aware\, Healing Informed Care for Forgotten Australians and Care Leavers (webinar)
DESCRIPTION:Free training webinars are available for aged care staff on Trauma Aware\, Healing Informed Aged Care for Forgotten Australians and Care Leavers. With the Strengthened Standards and new legislative requirements to provide trauma aware\, healing informed aged care\, this work is more important than ever. The Real Care the Second Time Around Project worked alongside people who identify as Forgotten Australians or Care Leavers to co-design the training and resources. \nReal Care the Second Time Around Project\nThis webinar is part of the Real Care the Second Time Around project\, designed to support aged care providers to provide trauma aware services for care leavers\, and to give Care Leavers practical information about the questions they can ask and what to expect in aged care. The resources and training are free and are available at www.realcaretoolkit.com.au. The training and resources will assist any provider wishing to apply for specialisation under the Verification Framework. The Real Care the Second Time Around Project has been developed by Helping Hand Aged Care\, Relationships Australia South Australia and Flinders University. \nForgotten Australians and Care Leavers*\nForgotten Australians and Care Leavers refers to the 500\,000 children that were placed into institutional and out-of-home care in Australia in the last century. Of this group\, 7\,000 were former child migrants\, 50\,000 were indigenous children from the Stolen Generations and over 440\,000 were non-indigenous children.  Forgotten Australians and Care Leavers often face barriers to accessing aged care and the idea of requiring care as they age can be deeply retraumatising as their experiences as children in care were often traumatic.\n*We respect that not everyone will identify with the terminology ‘Forgotten Australians’. \nAudience: The training is suitable for everyone working in aged care. While there is a focus on residential care\, the learnings also apply to home care. \nCost: Free to attend \nAny questions\, please contact clewis@helpinghand.org.au \nMultiple Dates: Each of the following webinars are the same – you only need to attend once. \nWednesday 20 August 2025\, 1:00pm to 2:30pm Sydney time (here)\nWednedsay 17 September 2025\, 1:00pm to 2:30pm Sydney time (here)\nFriday 15 October 2025\, 2:00pm to 3:30pm Sydney time (here)\nWednesday 26 November 2025\, 2:00pm to 3:30pm Sydney time (here)\nWednesday 10 December 2025\, 2:00pm to 3:30pm Sydney time (here)
URL:https://sector.yourside.org.au/event/trauma-aware-healing-informed-care-for-forgotten-australians-and-care-leavers-webinar-november/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251126T133000
DTEND;TZID=Australia/Sydney:20251126T150000
DTSTAMP:20260406T062534
CREATED:20251106T020431Z
LAST-MODIFIED:20251106T020633Z
UID:10000916-1764163800-1764169200@sector.yourside.org.au
SUMMARY:Reform Update & Our First 4 weeks in the new Aged Care Act (webinar)
DESCRIPTION:Join us for a reform update webinar with Enkindle Consulting. Hear & share insights from the first 4 weeks of the new Aged Care Act plus key reform updates in this 90-min webinar. \nIn this session\, we’ll not only cover the latest updates across the reform agenda\, timelines\, and resources\, but also take a closer look at the first four weeks of the new Aged Care Act in practice. Since commencement of the Act on 1 November 2025\, this webinar will provide the opportunity to hear and share insights into how providers are navigating the early stages of implementation. You’ll walk away with a clear picture of where the reforms stand\, what’s changed\, and what needs your attention now. \nWhat we’ll cover: \n·        The status of the new Aged Care Act and Regulatory Framework – insights from the first four weeks after commencement \n·        Summary of Updates from the Commission and Department \n·        Update on Resources and information available to providers \n·       This session is designed to give you confidence that you are “up to date” with all matters on the new Aged Care Act. \nFacilitator: Enkindle Consulting \nThis webinar is brought to you by Ku-ring-gai Council and Your Side. \nRegister here
URL:https://sector.yourside.org.au/event/reform-update-our-first-4-weeks-in-the-new-aged-care-act-webinar/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251125T130000
DTEND;TZID=Australia/Sydney:20251125T140000
DTSTAMP:20260406T062534
CREATED:20251024T030512Z
LAST-MODIFIED:20251024T030512Z
UID:10000913-1764075600-1764079200@sector.yourside.org.au
SUMMARY:OPAN: End of Life choices (webinar)
DESCRIPTION:The new Aged Care Act recognises the right to quality palliative and end-of-life care. This ensures older people can make informed choices about their care and approach the end of life with dignity and support. \nThis panel discussion from OPAN\, the Older Person’s Advocacy Network\, will explore what quality end-of-life care looks like in practice – from planning and decision-making to palliative support and bereavement. They’ll discuss how the new Act strengthens older people’s rights\, the roles of providers and advocates\, and how families and carers can access information\, services and support to ensure care aligns with a person’s wishes and values. \nRegister here
URL:https://sector.yourside.org.au/event/opan-end-of-life-choices-webinar/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251120T130000
DTEND;TZID=Australia/Sydney:20251120T150000
DTSTAMP:20260406T062534
CREATED:20251106T020027Z
LAST-MODIFIED:20251106T020027Z
UID:10000915-1763643600-1763650800@sector.yourside.org.au
SUMMARY:Managing Vicarious Trauma and Burnout: Strategies for Resilience and Wellbeing (online)
DESCRIPTION:Understand the challenges of working in the aged care sector\, including the vicarious trauma of exposure to the trauma or suffering of others. Aged Care workers may experience high work loads\, competing demands\, challenging behaviours across families and individuals and limited resourcing. \nThe workshop should help understand and identify Vicarious Trauma\, and the strategies for prevention. \n  \nLearning Outcomes \n\nUnderstand what is Vicarious Trauma\, and the differences between Psychological Trauma\, Burnout\, Stress and Compassion Fatigue\nIdentify how Vicarious Trauma may accumulate in the work they undertake as aged care workers\, and explore this from within the group\nIdentify signs and symptoms of Vicarious Trauma and how it may present\nExplore evidence based strategies for the prevention of Vicarious Trauma\, including reflective practice\, education and support\, debriefing frameworks\, resilience building strategies\nIdentify tools and frameworks that help measure your levels of Vicarious Trauma ongoing as a prevention strategy\nUnderstanding and managing your own wellbeing and building self care strategies\n\n\nSuitable for:  \n\nAged care workers involved in home assessment\nCare coordinators\, case managers\nAllied healthcare workers\nSupport workers\nOther workers such as intake officers\, receptionists in the aged care setting\n\nFacilitator:  Relationships Australia Victoria \nThis workshop is brought to you by Ku-ring-gai Council and Your Side. \nRegister here
URL:https://sector.yourside.org.au/event/managing-vicarious-trauma-and-burnout-strategies-for-resilience-and-wellbeing-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251120T103000
DTEND;TZID=Australia/Sydney:20251120T143000
DTSTAMP:20260406T062534
CREATED:20251002T013147Z
LAST-MODIFIED:20251002T013147Z
UID:10000893-1763634600-1763649000@sector.yourside.org.au
SUMMARY:Invox: Emerging Financial Risks & Opportunities (online)
DESCRIPTION:Online panel discussion with live Q&A. \nThe pricing model is changing and risk is moving to providers. You’re being asked to do more without clear rules or guaranteed funding. With version 4 of the Support at Home manual now released\, the question isn’t whether the rules are shifting\, it’s how you adapt before they hit your bottom line. \nBusiness as usual won’t survive the next three years. You need to understand what’s different and how to manage the changes. \nThis Essential Briefing is about finding the emerging financial leaks\, pricing smarter and giving boards\, managers and frontline staff the clarity they need. \nCost: Pre-sale tickets $475 (discount ends 2 October) \nRegister here \n  \n 
URL:https://sector.yourside.org.au/event/invox-emerging-financial-risks-opportunities-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251120T103000
DTEND;TZID=Australia/Sydney:20251120T113000
DTSTAMP:20260406T062534
CREATED:20251111T054016Z
LAST-MODIFIED:20251111T054016Z
UID:10000920-1763634600-1763638200@sector.yourside.org.au
SUMMARY:Understanding and Supporting Carers (online)
DESCRIPTION:Do you or your employees engage with carers? Are you aware of supports that may meet carers needs? \nSupporting carers is essential to effective community care. Increasing carers capacity to provide care may enable the people they care for to continue living and participating in the community. Supporting carers may also help to strengthen the relationship between carers and the people for whom they care\, helps families\, and affirms the contribution carers make to society \nThis session is designed to give service providers an understanding of the needs of carers who care for a family member or friend with disability\, mental illness\, drug or alcohol dependency\, chronic condition\, terminal illness or is frail. \nUnderstanding and Supporting Carers provides: \n\nA comprehensive understanding of carers in society\, the impacts of caring\, the diversity of carers and their caring experience\, and the importance of identifying carers in ensuring their access to support services.\n\n\nAn understanding of the NSW Carers (Recognition) Act 2010\, its purpose and what this means for how your organisation engages with carers\n\n\nAn awareness of Carer Gateway resources that support carers in their caring role\n\nThis session is delivered by Carers NSW. For further information contact education@carersnsw.org.au \nRegister here
URL:https://sector.yourside.org.au/event/understanding-and-supporting-carers-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251119T100000
DTEND;TZID=Australia/Sydney:20251119T113000
DTSTAMP:20260406T062534
CREATED:20251015T103928Z
LAST-MODIFIED:20251015T103928Z
UID:10000909-1763546400-1763551800@sector.yourside.org.au
SUMMARY:Identifying and responding to elder abuse (online)
DESCRIPTION:This course is designed for anyone working in an organisation involved in customer service and community contact. \nYou will gain knowledge in: \n\nThe role and work of the Ageing and Disability Commission\nThe different types of abuse\, neglect and exploitation of older people and adults with disability within the family\, home and community.\n\nThe webinar will include case studies and time for questions. \nGuest speaker: NSW Ageing and Disability Commission (ADC). \nThe NSWADC handles reports about older people and adults with disability who are subject to\, or at risk of\, abuse\, neglect and exploitation in their family\, home and community. \nHosted by City of Ryde Council. If you have any questions\, please contact Community Services team via community@ryde.nsw.gov.au or call 9952 8222. \n\n\nRegister here
URL:https://sector.yourside.org.au/event/identifying-and-responding-to-elder-abuse-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251118T133000
DTEND;TZID=Australia/Sydney:20251118T150000
DTSTAMP:20260406T062534
CREATED:20251111T053009Z
LAST-MODIFIED:20251111T053009Z
UID:10000917-1763472600-1763478000@sector.yourside.org.au
SUMMARY:Strengthened Quality Standards: Home care (online workshop)
DESCRIPTION:The Aged Care Quality and Safety Commission is running free online workshops on the Strengthened Quality Standards. These sessions are designed for Home Care service providers. \nThe workshops provide an overview of the structure and requirements of the strengthened Quality Standards\, and how they can be applied in your service setting. \nThe session uses a detailed case study to explore the application of the Standards and key considerations for providers. While specific Outcomes and Actions are considered as part of the case study\, we will not be discussing the application of the Standards to individual service settings. The session does not cover all the Outcomes and Actions of the Standards\, but draws on key elements relevant to the case study as an example of how providers might consider their obligations. \nThe session provides opportunities to discuss approaches and ideas with other participants. \nVarious dates to choose from: \n\n5 November 2025\, 10:00am – 11:30am (AEDT)\n18 November 2025\, 1:30pm – 3:00pm (AEDT)\n2 December 2025\, 11:00am – 12:30pm (AEDT)\n\nRegistration here . \nLogin to your ALIS account (Aged Care Learning Information Solution) and click Live Learning Sessions. \nOverview of Commission’s Live Learning Sessions here
URL:https://sector.yourside.org.au/event/strengthened-quality-standards-home-care-online-workshop/2025-11-18/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251111T123000
DTEND;TZID=Australia/Sydney:20251111T133000
DTSTAMP:20260406T062534
CREATED:20251015T103444Z
LAST-MODIFIED:20251015T103444Z
UID:10000908-1762864200-1762867800@sector.yourside.org.au
SUMMARY:Powers of Attorney: You Decide Who Decides VIC (webinar)
DESCRIPTION:Hosted by Compass: Guiding Action on Elder Abuse. \nFinancial decisions\, big or small\, are important for everyone’s wellbeing and security at any time in life\, but they are vital as people age. If you lose the ability to manage your own financial affairs\, how will they be handled? Who will decide to pay your bills or choose how your care will be funded? \nMaking an enduring power of attorney is an important thing to get right\, because it is the document that will outline how you want decisions made about your financial affairs if you can’t make them yourself. \nJoin Anita Koochew from Eastern Community Legal Centre for an important conversation about making an enduring power of attorney for financial decisions in Victoria. \n\nHave your questions ready for this live Q&A event\nLearn about the new edition of You Decide Who Decides\nFind out more about why you should consider making an enduring power for your financial decisions\nIf you do decide to make an enduring power\, we’ll discuss how You Decide Who Decides will help you reduce the risk of things going wrong\n\nRegister here
URL:https://sector.yourside.org.au/event/powers-of-attorney-you-decide-who-decides-vic-webinar/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
END:VCALENDAR