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DTSTART;TZID=Australia/Sydney:20260401T093000
DTEND;TZID=Australia/Sydney:20260401T110000
DTSTAMP:20260405T223245
CREATED:20260225T034116Z
LAST-MODIFIED:20260225T034116Z
UID:10000952-1775035800-1775041200@sector.yourside.org.au
SUMMARY:Palliative Care: Younger Australians with a Terminal Illness Caught Between Systems
DESCRIPTION:Livestream Parliamentary Friends: When Age Is the Barrier: Younger Australians with a Terminal Illness Caught Between Systems \nPalliative Care Australia invites you\, together with co-convenors Senator Kerrynne Liddle and Senator Raff Ciccone\, to attend When age is the barrier: Younger Australians with a terminal illness caught between systems.  \nAge is a major factor in what support you can access from the health\, aged care and disability systems. There is a vast difference in the support available for someone who is under 65 compared with those 65 and older. \nSadly\, people diagnosed with a life-limiting illness under 65 face distinct and often overlooked challenges. \nFor working-age Australians\, this can mean navigating employment\, loss of income\, and family responsibilities alongside a palliative diagnosis. Children\, adolescents and young adults experience distinct challenges because support systems may not be designed with them in mind. \nPalliative Care Australia is especially concerned about a cohort of Australians under 65 who have significant disability due to an advanced life-limiting condition\, but who are unable to access the functional support that would allow them to remain at home safely. Home-based services such as personal care\, domestic assistance and carer respite are essential to their dignity and quality of life. \nEach year\, an estimated 5\,000 Australians with advanced life-limiting illness go without the essential supports that would enable them to remain safely at home. \nWithout access to appropriate care at home\, their only alternatives are extended hospital admissions\, or inappropriate early entry to residential care – causing distress to people and families\, and avoidable costs to government. \nAt this event you hear about the human impact of these challenges\, the reasons behind the current situation\, and what can do to meet this pressing gap in services. \n  \nPanel speakers include: \n\nPeter Allcroft – Facilitator\, Palliative Care Australia Board Chair\n\n\nFiona Hassman – Lived Experience and Manager\, Piece of Mind Foundation\n\n\nJamieson Lowe – VIC/TAS co-convener\, Palliative Care Social Work Australia\n\n\nOlivia Nassaris – CEO\, Parkinsons Australia\n\n\nClare Sullivan – CEO\, MND Australia\n\nRegister here 
URL:https://sector.yourside.org.au/event/palliative-care-younger-australians-with-a-terminal-illness-caught-between-systems/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260331T133000
DTEND;TZID=Australia/Sydney:20260331T153000
DTSTAMP:20260405T223245
CREATED:20260305T052812Z
LAST-MODIFIED:20260305T052812Z
UID:10000964-1774963800-1774971000@sector.yourside.org.au
SUMMARY:Managing expectations\, Professional Conduct and Client Communication
DESCRIPTION:Participants will gain practical tools and strategies to confidently manage client expectation\, particularly those arising from the implementation of the new Aged Care Act. \nSuitable for: \n·         care managers/coordinators \n·         client engagement officers \n·         customer service officers \nThe webinar will be tailored to staff working in CHSP programs. \nThe content will therefore be linked to the Aged Care Act 2024\, the Strengthened Aged Care Quality Standards\, CHSP programme guidelines and broader legislation including the Fair Work ACT 2009\, Health Records ACT 2001 and Privacy Principles. \nTrainer: Trish Miller from KPA \nThis webinar is jointly brought to you by Ku-ring-gai Council and Your Side. \nRegister here
URL:https://sector.yourside.org.au/event/managing-expectations-professional-conduct-and-client-communication/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260331T130000
DTEND;TZID=Australia/Sydney:20260331T134500
DTSTAMP:20260405T223245
CREATED:20260324T074107Z
LAST-MODIFIED:20260324T074107Z
UID:10000970-1774962000-1774964700@sector.yourside.org.au
SUMMARY:Emergency and Disaster planning for CHSP Providers
DESCRIPTION:Are you a CHSP provider? How well are you prepared? Do you have effective risk management systems and practices in place? Have you partnered with older people\, family\, carers\, workers\, and other response partners? \nDelivered by Carers NSW\, this free workshop will: \n\nSummarise the relevant Aged Care Quality Standards for emergency preparedness\n\n\nExplore potential risks that could impact your organisation during a disaster\nIdentify key stakeholders to consult with when developing or updating your emergency preparedness plans.\n\nTo find out more email education@carersnsw.org.au \nDetails and registration here
URL:https://sector.yourside.org.au/event/emergency-and-disaster-planning-for-chsp-providers/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260331T100000
DTEND;TZID=Australia/Sydney:20260331T120000
DTSTAMP:20260405T223245
CREATED:20260324T075025Z
LAST-MODIFIED:20260324T075025Z
UID:10000971-1774951200-1774958400@sector.yourside.org.au
SUMMARY:Introduction to Psychosocial Hazards
DESCRIPTION:Learn what psychosocial hazards are (in the context of wellbeing)\, identify potential negative outcomes\, and have an opportunity to assess the potential level of risk of a hazard. Don’t be caught out and underprepared for the legislative changes in your state or territory. This highly practical session will provide leaders with the know-how to reduce key risks or hazards in your unique context \nDelivered by Central Coast Sector Support and Development \nFree for CHSP providers \nRegister here
URL:https://sector.yourside.org.au/event/psychosocial-hazards/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260326T140000
DTEND;TZID=Australia/Sydney:20260326T150000
DTSTAMP:20260405T223245
CREATED:20260310T094420Z
LAST-MODIFIED:20260310T094420Z
UID:10000967-1774533600-1774537200@sector.yourside.org.au
SUMMARY:Aged Care Financial Report 2025-26 webinar
DESCRIPTION:Delivered by the Department of Health\, Disability and Ageing. \nThis webinar provides an overview of changes to the Aged Care Financial Report (ACFR) for 2025-26 due to the transition to the new Aged Care Act and Support at Home program. We encourage residential aged care and Support at Home providers to attend to understand key financial reporting changes. \nRegister here
URL:https://sector.yourside.org.au/event/aged-care-financial-report-2025-26-webinar/
LOCATION:Online
CATEGORIES:Department of Health Disability and Ageing
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260326T123000
DTEND;TZID=Australia/Sydney:20260326T150000
DTSTAMP:20260405T223245
CREATED:20260219T004545Z
LAST-MODIFIED:20260219T004545Z
UID:10000944-1774528200-1774537200@sector.yourside.org.au
SUMMARY:CHSP Orientation for field staff (online)
DESCRIPTION:This engaging and practical workshop is designed to empower CHSP field staff\, particularly those from newly growth-funded providers\, with the knowledge\, skills\, and confidence to deliver high-quality support to older Australians. \nParticipants will strengthen their understanding of effective service delivery\, documentation\, reporting\, and client care standards\, while reinforcing their commitment to the Aged Care Code of Conduct and culturally respectful practices. The session also provides valuable insight into CHSP’s vital role in helping older people remain independent at home\, and prepares providers for the evolving aged care landscape\, including the transition to the Support at Home program. \nAttendees will gain a clear understanding of CHSP’s strategic priorities\, service categories\, governance responsibilities\, and compliance requirements\, alongside practical guidance to support continuous improvement\, innovation\, and future planning. \nBy the end of the workshop\, participants will feel informed\, confident\, and ready to contribute to a strong\, responsive\, and sustainable CHSP sector. \nRegister here
URL:https://sector.yourside.org.au/event/chsp-orientation-for-field-staff-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260325T110000
DTEND;TZID=Australia/Sydney:20260325T153000
DTSTAMP:20260405T223245
CREATED:20260303T101549Z
LAST-MODIFIED:20260303T101549Z
UID:10000961-1774436400-1774452600@sector.yourside.org.au
SUMMARY:CHSP Volunteering National Symposium
DESCRIPTION:Volunteering in Aged Care: Empower\, Sustain\, Transform \n\nNational CHSP Volunteering Online Symposium\n\nAs part of the National Symposium Series supported by the National CHSP Conference Collaborative\, we are pleased to present the second symposium in the series: Volunteering in Aged Care: Empower\, Sustain\, Transform. \nJoin us online for a free symposium to explore volunteering in aged care: \n\nEmpowering volunteers – training\, compliance and wellbeing\nSustaining a diverse and inclusive volunteer ecosystem\nTransforming volunteer roles for greater impact\n\nNational Symposium Series Online:  \n\nCHSP Workforce Symposium – 26 February 2026 – Register here\nCHSP Volunteering Symposium – 25 March 2026 – Register here\nCHSP Diversity and Inclusion Symposium – 13 May 2026 – Register here\n\n\n \n  \n  \n  \n  \n  \n 
URL:https://sector.yourside.org.au/event/chsp-volunteering-national-symposium/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260324T140000
DTEND;TZID=Australia/Sydney:20260324T153000
DTSTAMP:20260405T223245
CREATED:20260310T095128Z
LAST-MODIFIED:20260310T095128Z
UID:10000968-1774360800-1774366200@sector.yourside.org.au
SUMMARY:Strengthened Quality Standards: Home care (online workshop)
DESCRIPTION:The Aged Care Quality and Safety Commission is running free online workshops on the Strengthened Quality Standards. These sessions are designed for Home Care service providers. \nThe workshops provide an overview of the structure and requirements of the strengthened Quality Standards\, and how they can be applied in your service setting. \nThe session uses a detailed case study to explore the application of the Standards and key considerations for providers. While specific Outcomes and Actions are considered as part of the case study\, we will not be discussing the application of the Standards to individual service settings. The session does not cover all the Outcomes and Actions of the Standards\, but draws on key elements relevant to the case study as an example of how providers might consider their obligations. \nThe session provides opportunities to discuss approaches and ideas with other participants. \nVarious dates to choose from: \n\nTuesday 24 March 2026\, 2:00pm to 3:30pm (AEDT)\n\nRegistration here . \nLogin to your ALIS account (Aged Care Learning Information Solution) and click Live Learning Sessions. \nOverview of Commission’s Live Learning Sessions here
URL:https://sector.yourside.org.au/event/strengthened-quality-standards-home-care-online-workshop-2/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260319T140000
DTEND;TZID=Australia/Sydney:20260319T150000
DTSTAMP:20260405T223245
CREATED:20260225T033657Z
LAST-MODIFIED:20260225T033657Z
UID:10000951-1773928800-1773932400@sector.yourside.org.au
SUMMARY:Community of Practice: National Palliative Care Standards (Standard 2: Developing the Care Plan)
DESCRIPTION:Join Palliative Care Australia for their monthly deep dive into the National Palliative Care Standards\, where we explore one standard in detail and discuss ways to embed it into everyday practice. \n\nThis month\, we focus on Standard Two: Developing the (comprehensive) care plan\, which emphasises care that is responsive to the needs of the person\, informed by evidence and aligned with the individual’s values\, goals and preferences as documented in their care plan.\nOur expert panel\, Lara McIntyre\, Sandra Postlewaight and Catherine Joyce will reflect on their professional experiences\, share practical insights and discuss how Standard Two can be integrated into day-to-day practice.\n\nThe National Palliative Care Standards for Specialist Services (Edition 5.1\, 2024) set a vision for compassionate\, high-quality palliative care. Complementing these\, the National Palliative Care Standards for All Health Professionals and Aged Care Services (2022) acknowledge that palliative care occurs across diverse settings. The Palliative Care Self-Assessment (PaCSA) supports services in self-assessing against both sets of standards and developing action plans for continuous quality improvement. \nMake the most of this session by downloading the National Palliative Care Standards and PaCSA before the webinar  https://palliativecare.org.au/national-palliative-care-standards/ \nWhether you work in a specialist or non-specialist palliative care service\, the CoP and monthly webinars have been designed to support you in providing high-quality palliative care. \nHaven’t joined the CoP yet?  Complete the Expression of Interest Form \nRegister for the 19 March session
URL:https://sector.yourside.org.au/event/community-of-practice-national-palliative-care-standards-care-plan/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260319T100000
DTEND;TZID=Australia/Sydney:20260319T133000
DTSTAMP:20260405T223245
CREATED:20260303T121624Z
LAST-MODIFIED:20260303T121624Z
UID:10000963-1773914400-1773927000@sector.yourside.org.au
SUMMARY:Custodians of Culture Anti Discrimination\, Bullying and Harassment for CHSP Leaders
DESCRIPTION:The workshop explores the critical link between leadership behaviour\, workplace culture\, and high-risk conduct. Learn to recognise inappropriate and risky behaviours early\, understand the benefits of timely intervention\, and develop confidence in applying strategies that promote respect and accountability. Be empowered to contribute to a culture where people feel safe\, valued\, and supported. \nThis immersive approach will equip you to assess issues\, apply practical techniques and implement effective support and resolution strategies. \nDelivered by the Sector Support and Development team at MDS \nRegister here
URL:https://sector.yourside.org.au/event/custodians-of-culture-anti-discrimination-bullying-and-harassment-for-chsp-leaders/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260319T100000
DTEND;TZID=Australia/Sydney:20260319T120000
DTSTAMP:20260405T223245
CREATED:20260219T003302Z
LAST-MODIFIED:20260219T003302Z
UID:10000943-1773914400-1773921600@sector.yourside.org.au
SUMMARY:CACF Community Aged Care Forum NSW (online)
DESCRIPTION:CACF is a NSW quarterly interagency meeting for discussing key issues affecting the aged care and disability sectors. \nThe group brings together community aged care representatives across NSW including: \n• Consumer peak bodies\n• Local government organisations\n• Non-government industry bodies\n• Members of the NSW Sector Support Development Network\n• Regional not-for-profit organisations \nFor joining details please contact julie.dunne (at) ageingaustralia.asn.au
URL:https://sector.yourside.org.au/event/cacf-community-aged-care-forum-nsw-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260318T103000
DTEND;TZID=Australia/Sydney:20260318T113000
DTSTAMP:20260405T223245
CREATED:20260305T061507Z
LAST-MODIFIED:20260305T124851Z
UID:10000965-1773829800-1773833400@sector.yourside.org.au
SUMMARY:Debriefing Session: Varying and renewing provider registration discussion
DESCRIPTION:Sector Debriefing Session: Varying and renewing provider registration\, ACQSC Webinar \n  \nJoin other like-minded sector support colleagues as we unpack the key points from the recently held ACQSC webinar on Varying and renewing provider registration. \n  \nWe know your time is highly valuable so this short 45-minute debriefing session aims to provide the sector with the opportunity to discuss this specific topic and to hear how others in the sector will be addressing this process. \n  \nPlease ensure you have attended the ACQSC webinar\, so you are able to fully participate. (Webinar on Tues 17 March here) \n  \nWho should attend: \n\nCHSP Service Providers\nAged Care Sector Support and Development staff\nAged Care Case Managers\n\n  \nTitle: Sector Debriefing Session: Rights – Varying and renewing provider registration\, ACQSC Webinar \nDate: Wednesday 18th March 2026 \nTime: 10.30 am – 11.30 am \nFormat: Online via Zoom \nCost: Free to attend \n  \nIf you have any questions\, please contact Lilly or Danni via sectorsupport@yourside.org.au \nThis is delivered by Sector Support and Development at Your Side \nRegister here
URL:https://sector.yourside.org.au/event/sector-debriefing-session-varying-and-renewing-provider-registration-discussion/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260317T140000
DTEND;TZID=Australia/Sydney:20260317T150000
DTSTAMP:20260405T223245
CREATED:20260310T000816Z
LAST-MODIFIED:20260310T001236Z
UID:10000966-1773756000-1773759600@sector.yourside.org.au
SUMMARY:Varying and renewing provider registration Q&A
DESCRIPTION:The Aged Care Quality and Safety Commission will discuss the process of varying and renewing provider registration. \nIn this webinar\, we will cover the below topics and answer your most frequently asked questions: \n\nthe different types of variations\nhow to submit a variation and the supporting documentation we might ask for\, and\nthe renewal process; related fees and audit delivery.\n\nThe Commission webinar will be held on Tuesday 17 March – Register to attend the webinar here. \nTo unpack the content with your peers\, Your Side’s Sector Support debriefing session will be held on Wednesday 18 March – Register for the Debriefing here.  \n 
URL:https://sector.yourside.org.au/event/varying-and-renewing-provider-registration-qa/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260311T140000
DTEND;TZID=Australia/Sydney:20260311T160000
DTSTAMP:20260405T223245
CREATED:20260210T070503Z
LAST-MODIFIED:20260210T070503Z
UID:10000941-1773237600-1773244800@sector.yourside.org.au
SUMMARY:Professional practice and tackling ageism: Building capacity and resilience to improve wellbeing (online workshop)
DESCRIPTION:Join us as we explore the insidious impacts of our ageist society on the older person. Learn how we as in home care providers can improve our service delivery by adopting a strengths-based approach and recognising the older person is the expert in their own health and wellness. Ageism in aged care can have significant impacts on the health and wellbeing of older people. Ageism can often go unnoticed because it is often subtle and normalised\, so combatting ageism begins with reflecting on our own unconscious bias when working with older people. \nInvitation open to: CHSP providers\, case managers\, team leaders\, and support workers. \nThis is a collaborative event between the Sector Support and Development Teams of Your Side and Ku-ring-gai Council. \nRegister here
URL:https://sector.yourside.org.au/event/professional-practice-and-tackling-ageism-building-capacity-and-resilience-to-improve-wellbeing-online-workshop/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260304T140000
DTEND;TZID=Australia/Sydney:20260304T160000
DTSTAMP:20260405T223245
CREATED:20260210T070036Z
LAST-MODIFIED:20260210T070036Z
UID:10000940-1772632800-1772640000@sector.yourside.org.au
SUMMARY:Raising awareness and addressing restrictive practice in the in-home care environment (online workshop)
DESCRIPTION:Join us as we explore the potential risk factors for restrictive practice by family and friend carers\, its various forms within the home care environment and the often challenging and emotionally charged balance between dignity of risk and maintaining the safety and of the older person. \nInvitation open to: CHSP providers\, case managers\, team leaders\, and support workers. \nThis is a collaborative event between the Sector Support and Development Teams of Your Side and Ku-ring-gai Council. \nRegister here
URL:https://sector.yourside.org.au/event/raising-awareness-and-addressing-restrictive-practice-in-the-in-home-care-environment-online-workshop/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260226T120000
DTEND;TZID=Australia/Sydney:20260226T160000
DTSTAMP:20260405T223245
CREATED:20260128T235517Z
LAST-MODIFIED:20260128T235517Z
UID:10000935-1772107200-1772121600@sector.yourside.org.au
SUMMARY:CHSP Workforce Symposium (online)
DESCRIPTION:Rethinking Aged Care Workforce Challenges \nDiscover the latest insights shaping the CHSP workforce by attending this free online sympisium designed for CHSP leaders\, coordinators and HR professionals. \n\nExamine current workforce trends and realities\nRethink aged care workforce challenges with innovative solutions\nShare practical strategies to strengthen and support your teams\n\nRegister here
URL:https://sector.yourside.org.au/event/chsp-workforce-symposium-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260225T130000
DTEND;TZID=Australia/Sydney:20260225T153000
DTSTAMP:20260405T223245
CREATED:20260122T050529Z
LAST-MODIFIED:20260122T050529Z
UID:10000925-1772024400-1772033400@sector.yourside.org.au
SUMMARY:Dementia Training for Aged Care Workers (online workshop)
DESCRIPTION:Join us for a practical 2.5-hour online dementia training session designed for aged care professionals supporting people living with dementia in community settings. \nFacilitated by experienced clinicians\, this session will focus on delivering person-centred\, strengths-based dementia care\, aligned with the Strengthened Aged Care Quality Standards\, the Aged Care Act and the Statement of Rights. \nParticipants will:\n• Understand dementia prevalence and reform expectations\n• Learn how to balance risk\, dignity and supported decision-making\n• Consider how they identify and act on identified changes and when additional support is needed\n• Explore professional boundaries and worker self-care \nSuitable for:\n• Care managers (“care partners”)\n• Personal care workers\n• Aged care support workers\n• CHSP care workers \nThis workshop is jointly brought to you by Ku-ring-gai Council and Your Side. \nRegistration here
URL:https://sector.yourside.org.au/event/dementia-training-for-aged-care-workers-online-workshop/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260219T140000
DTEND;TZID=Australia/Sydney:20260219T150000
DTSTAMP:20260405T223245
CREATED:20260219T010926Z
LAST-MODIFIED:20260219T010926Z
UID:10000946-1771509600-1771513200@sector.yourside.org.au
SUMMARY:Community of Practice: National Palliative Care Standards (Standard 8: Quality Improvement)
DESCRIPTION:Join Palliative Care Australia for their monthly deep dive into the National Palliative Care Standards\, where we explore one standard in detail and discuss ways to embed it into everyday practice. This month\, we focus on Standard Eight: Quality Improvement\, encouraging services to engage in continuous improvement and research to enhance care. Our expert panel\, Dr Claudia Virdun\, Toni Arndell and Donna O’Brien\, will reflect on their experiences\, share insights and discuss how the Standard can be integrated into day-to-day practice. \nThe National Palliative Care Standards for Specialist Services (Edition 5.1\, 2024) set a vision for compassionate\, high-quality palliative care. Complementing these\, the National Palliative Care Standards for All Health Professionals and Aged Care Services (2022) acknowledge that palliative care occurs across diverse settings. The Palliative Care Self-Assessment (PaCSA) supports services in self-assessing against both sets of standards and developing action plans for continuous quality improvement. \nMake the most of this session by downloading the National Palliative Care Standards and PaCSA before the webinar  https://palliativecare.org.au/national-palliative-care-standards/ \nWhat we’ll cover in the webinar: \n\nThe intention of Standard Eight: Quality Improvement.\n\n\nPanel discussion around the elements of the standard.\nQuestions from the audience.\n\nWhether you work in a specialist or non-specialist palliative care service\, the CoP and monthly webinars have been designed to support you in providing high-quality palliative care. \nHaven’t joined the CoP yet?  Complete the Expression of Interest Form \nRegister for the 19 February session
URL:https://sector.yourside.org.au/event/community-of-practice-national-palliative-care-standards-standard-8-quality-improvement/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260218T140000
DTEND;TZID=Australia/Sydney:20260218T153000
DTSTAMP:20260405T223245
CREATED:20260122T054333Z
LAST-MODIFIED:20260122T054333Z
UID:10000927-1771423200-1771428600@sector.yourside.org.au
SUMMARY:Driving Efficiency in Aged Care: Webinar for CHSP providers
DESCRIPTION:Join this practical\, interactive session designed by Pontem to help CHSP providers boost efficiency and improve operations. \nLearn actionable tools and strategies to streamline processes\, improve bottom line results\, and optimise service delivery – now and in preparation for Support at Home. \nThis webinar will be led by Pontem’s CEO\, Jane McDonald. She is a chartered accountant with extensive experience and expertise in the aged care sector supporting CHSP organisations through change. \nDelivered by Willoughby Council in partnership with Mosman Council\, Ku-ring-gai Council and Your Side. \nEnquiries: kate.valente@willoughby.nsw.gov.au \nRegister here
URL:https://sector.yourside.org.au/event/driving-efficiency-in-aged-care-webinar-for-chsp-providers/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260218T100000
DTEND;TZID=Australia/Sydney:20260218T104500
DTSTAMP:20260405T223245
CREATED:20260210T080021Z
LAST-MODIFIED:20260210T084102Z
UID:10000942-1771408800-1771411500@sector.yourside.org.au
SUMMARY:Commission Webinar Debriefing: A post-webinar peer discussion on complaints handling (online)
DESCRIPTION:Sector Debriefing Session: Rights – based complaints handling under the new aged care Act ACQSC Webinar \n Join other like-minded sector support colleagues as we unpack the key takeaways from the Aged Care Quality and Safety Commission’s webinar\, Rights-based complaints handling under the new aged care Act. \nShare your thoughts\, and learn from each other\, as we work together to contextualise the rights-based complaints handling process. \nPrerequisite: Please ensure you attend the ACQSC webinar on Tuesday 17 February\, so you are able to fully participate. (Webinar register here) \nSchedule: \n\nTuesday 17 February 2026: Commission Webinar: Complaints Handling\nWednesday 18 February 2026: Peer debriefing session \n\nDetails and registration here
URL:https://sector.yourside.org.au/event/commission-webinar-debriefing-a-post-webinar-peer-discussion-on-complaints-handling-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260217T140000
DTEND;TZID=Australia/Sydney:20260217T150000
DTSTAMP:20260405T223245
CREATED:20260122T055200Z
LAST-MODIFIED:20260122T055200Z
UID:10000928-1771336800-1771340400@sector.yourside.org.au
SUMMARY:Rights-based complaints handling under the new Aged Care Act (webinar)
DESCRIPTION:The Aged Care Quality and Safety Commission will deliver a webinar focusing on rights-based complaints handling under the new Aged Care Act. \nHosted by Commissioner Liz Hefren-Webb\, you will hear from Treasure Jennings\, the new independent Aged Care Complaints Commissioner. This role is appointed by the Minister for Aged Care and Seniors and is responsible for handling complaints independently from the Commission to enhance transparency and accountability. \nTreasure will explain how the Aged Care Quality and Safety Commission are delivering a complaints service that upholds the rights of older people.  \nWe will also discuss best practice complaints handling for providers and what older people can expect when they make a complaint to the Commission. \nPanel: \n\nLiz Hefren-Webb\, Commissioner\, Aged Care Quality and Safety Commission (Chair)\nTreasure Jennings\, Aged Care Complaints Commissioner\, Aged Care Quality and Safety Commission\nDavid Pezzanite\, Assistant Commissioner\, Intake and Complaints\, Aged Care Quality and Safety Commission\nSamantha Edmonds\, Director Policy\, Education & Systemic Advocacy\, OPAN\nDavid Wright-Howie\, Senior Policy Officer\, COTA\n\nRegistrations will open on Tuesday 27 January 2026\, via the Commission Webinars page
URL:https://sector.yourside.org.au/event/rights-based-complaints-handling-under-the-new-aged-care-act-webinar/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260213T113000
DTEND;TZID=Australia/Sydney:20260213T130000
DTSTAMP:20260405T223245
CREATED:20260204T121433Z
LAST-MODIFIED:20260204T122308Z
UID:10000938-1770982200-1770987600@sector.yourside.org.au
SUMMARY:18th Anniversary of the National Apology to the Stolen Generation (livestream from Brisbane)
DESCRIPTION:This event will be live-streamed on the Link-Up Qld website from 10:30am AEST / 11:30 AEDT Friday 13 February 2026. \n\nBrisbane time: 10:30am AEST\nSydney time: 11:30am AEDT\n\nNational Apology Day is an important time to acknowledge how generations of Aboriginal and Torres Strait Islander peoples have been affected by past Government policies and practices. \nLink-Up (Qld) and the Queensland Performing Arts Centre are proud to present this free community event. This event is an opportunity to reflect on the significance of the National Apology\, honour the resilience of Stolen Generations survivors and descendants\, and contribute to the ongoing journey of truth\, healing\, and connection. \nThe event will be hosted by Geoff Richardson PSM (Meriam\, Kuku Yalanji/Djabugay)\, with guest speakers Olga Havnen AM (Western Arrernte) and Queensland Family and Child Commissioner Natalie Lewis (Gamilaraay). \nEvent Program here \nLivestream will be available on the Link-Up Qld website. \nThis event includes discussions of the Stolen Generations and the impacts of forced removal\, which may be distressing for some people\, particularly Stole Generations survivors and their families.
URL:https://sector.yourside.org.au/event/18th-anniversary-of-the-national-apology-to-the-stolen-generation-livestream-from-brisbane/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260205T150000
DTEND;TZID=Australia/Sydney:20260205T163000
DTSTAMP:20260405T223245
CREATED:20260129T060451Z
LAST-MODIFIED:20260129T060451Z
UID:10000936-1770303600-1770309000@sector.yourside.org.au
SUMMARY:Compliance with Child Safety and Whistle-blower Obligations (online)
DESCRIPTION:A practical “how to” for providers of CHSP exploring critical requirements for compliance with child safety and whistle-blower obligations\n\n\n\nJoin Pontem for an engaging and practical session designed specifically for CHSP aged care providers\, exploring critical requirements for compliance with child safety and whistleblower obligations. Led by governance specialist Sue Doust and facilitated by Jane McDonald\, Pontem this facilitated group session will equip participants with valuable insights\, actionable strategies\, and essential tools to navigate new regulations effectively. \n\nKey topics include: \n\nMeeting new provider requirements\nRecord-keeping best practices\nAddressing financial mismanagement\, unreported abuse\, and operational risks\nEstablishing robust whistleblower systems and reporting channels\n\nThis event is proudly sponsored by the Sector Support and Development Central Coast and Macarthur Wingecarribee and reflects our commitment to supporting and improving the aged care sector through education and training. \n\nRegister here
URL:https://sector.yourside.org.au/event/compliance-with-child-safety-and-whistle-blower-obligations-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260128T120000
DTEND;TZID=Australia/Sydney:20260128T133000
DTSTAMP:20260405T223245
CREATED:20260122T053053Z
LAST-MODIFIED:20260122T053053Z
UID:10000926-1769601600-1769607000@sector.yourside.org.au
SUMMARY:Andrea Kelly and Gary Rake: CHSP Aboriginal and Torres Strait Islander Cultural Safety Community of Practice (online)
DESCRIPTION:National CHSP Aboriginal and Torres Strait Islander Cultural Safety Community of Practice  \nAn invitation for CHSP providers to join a discussion with \n\nAndrea Kelly\, Interim First Nations Aged Care Commissioner \nGary Rake\, Deputy Commissioner Regulatory Operations\, Aged Care Quality and Safety Commission\n\nWe need cultural safety right across the aged care system and woven into the fabric of organisations. Cultural safety is everyone’s business. From in-person care to systemic change\, how can connecting the big and small picture support your organisation to embed cultural safety? \nBe part of an open conversation connecting multiple perspectives across the aged care sector. Andrea Kelly and Gary Rake will be sharing their perspectives in a personal and storied way\, with on opportunity for questions and open discussion. \nIf you have any questions\, please contact Lilly or Danni via sectorsupport@yourside.org.au or Meredith or Ian via sectordevelopment@socialfutures.org.au \nThis is an activity of the National CHSP Sector Support and Development Aboriginal and Torres Strait Islander Working Group. \nActivity leads: Social Futures\, Booroongen Djugun\, Momentum Collective and Your Side. \nRegistration here \n 
URL:https://sector.yourside.org.au/event/cultural_safety_community_of_practice_2_andrea_kelly_and_gary_rake/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251211T140000
DTEND;TZID=Australia/Sydney:20251211T144500
DTSTAMP:20260405T223245
CREATED:20251111T053832Z
LAST-MODIFIED:20251111T053832Z
UID:10000919-1765461600-1765464300@sector.yourside.org.au
SUMMARY:Working with Supporters: for CHSP providers (online)
DESCRIPTION:Carers NSW is delivering a workshop to build the confidence of CHSP funded aged care providers (frontline staff\, managers) to deliver quality\, person centred care in partnership with older people and their nominated supporters. \nIn this session\, you will: \n\nLearn about changes to representative arrangements\n\n\nExplore the differences between supporters and appointed decision makers\n\n\nApply practical strategies and access resources to embed supporter roles within your organisation.\n\nDon’t miss this opportunity to strengthen your approach to inclusive person-centred care. \nTo find out more email education@carersnsw.org.au \nRegister here
URL:https://sector.yourside.org.au/event/working-with-supporters-for-chsp-providers-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251210T140000
DTEND;TZID=Australia/Sydney:20251210T153000
DTSTAMP:20260405T223245
CREATED:20250807T084933Z
LAST-MODIFIED:20250807T084933Z
UID:10000862-1765375200-1765380600@sector.yourside.org.au
SUMMARY:Trauma Aware\, Healing Informed Care for Forgotten Australians and Care Leavers (webinar)
DESCRIPTION:Free training webinars are available for aged care staff on Trauma Aware\, Healing Informed Aged Care for Forgotten Australians and Care Leavers. With the Strengthened Standards and new legislative requirements to provide trauma aware\, healing informed aged care\, this work is more important than ever. The Real Care the Second Time Around Project worked alongside people who identify as Forgotten Australians or Care Leavers to co-design the training and resources. \nReal Care the Second Time Around Project\nThis webinar is part of the Real Care the Second Time Around project\, designed to support aged care providers to provide trauma aware services for care leavers\, and to give Care Leavers practical information about the questions they can ask and what to expect in aged care. The resources and training are free and are available at www.realcaretoolkit.com.au. The training and resources will assist any provider wishing to apply for specialisation under the Verification Framework. The Real Care the Second Time Around Project has been developed by Helping Hand Aged Care\, Relationships Australia South Australia and Flinders University. \nForgotten Australians and Care Leavers*\nForgotten Australians and Care Leavers refers to the 500\,000 children that were placed into institutional and out-of-home care in Australia in the last century. Of this group\, 7\,000 were former child migrants\, 50\,000 were indigenous children from the Stolen Generations and over 440\,000 were non-indigenous children.  Forgotten Australians and Care Leavers often face barriers to accessing aged care and the idea of requiring care as they age can be deeply retraumatising as their experiences as children in care were often traumatic.\n*We respect that not everyone will identify with the terminology ‘Forgotten Australians’. \nAudience: The training is suitable for everyone working in aged care. While there is a focus on residential care\, the learnings also apply to home care. \nCost: Free to attend \nAny questions\, please contact clewis@helpinghand.org.au \nMultiple Dates: Each of the following webinars are the same – you only need to attend once. \nWednesday 20 August 2025\, 1:00pm to 2:30pm Sydney time (here)\nWednedsay 17 September 2025\, 1:00pm to 2:30pm Sydney time (here)\nFriday 15 October 2025\, 2:00pm to 3:30pm Sydney time (here)\nWednesday 26 November 2025\, 2:00pm to 3:30pm Sydney time (here)\nWednesday 10 December 2025\, 2:00pm to 3:30pm Sydney time (here)
URL:https://sector.yourside.org.au/event/trauma-aware-healing-informed-care-for-forgotten-australians-and-care-leavers-webinar-december/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251210T140000
DTEND;TZID=Australia/Sydney:20251210T150000
DTSTAMP:20260405T223245
CREATED:20251209T001731Z
LAST-MODIFIED:20251209T001731Z
UID:10000924-1765375200-1765378800@sector.yourside.org.au
SUMMARY:Associated Providers under the new Aged Care Act (webinar)
DESCRIPTION:This webinar is hosted by the Department of Health\, Disability and Ageing in collaboration with the Aged Care Quality and Safety Commission. \nWe will cover what ‘associated provider’ means under the Aged Care Act 2024 and how organisations can deliver government-funded aged care services as an associated provider. \nThere will be an opportunity for Q&As \nRegister here
URL:https://sector.yourside.org.au/event/associated-providers-under-the-new-aged-care-act-webinar/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner,Department of Health Disability and Ageing
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251208T130000
DTEND;TZID=Australia/Sydney:20251208T140000
DTSTAMP:20260405T223245
CREATED:20251111T055139Z
LAST-MODIFIED:20251111T055139Z
UID:10000923-1765198800-1765202400@sector.yourside.org.au
SUMMARY:Understanding severe weather information for CHSP providers (online)
DESCRIPTION:Accessing and understanding severe weather information to help CHSP providers plan and respond. \nThis education session is provided by Bureau of Meteorology in partnership with Carers NSW. The webinar will explore: \n\nWhy it’s important for CHSP providers\, clients and carers to understand weather information\nHow everyday weather can become hazardous\nInterpreting weather forecasts and warnings\, exploring both flood and heatwave as weather and hazard examples\nUseful tools and resources for weather and emergency information and planning\n\nFor any questions about the event education@carersnsw.org.au \nRegister here
URL:https://sector.yourside.org.au/event/understanding-severe-weather-information-for-chsp-providers-online/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251204T130000
DTEND;TZID=Australia/Sydney:20251204T143000
DTSTAMP:20260405T223245
CREATED:20251111T054737Z
LAST-MODIFIED:20251111T054737Z
UID:10000922-1764853200-1764858600@sector.yourside.org.au
SUMMARY:Accessing Aged Care Services (online session for community)
DESCRIPTION:Delivered by Carers NSW. \n\n\n\nMy Aged Care is the main entry point to access government funded aged care services in Australia. There are a wide range of services and supports available to support older people to stay at home longer\, including respite. However\, many carers find the aged care system to be confusing and difficult to navigate. Join us for a discussion on what services and supports are available\, choosing a provider\, fees and charges\, and who can help you get services in place. \nFor further information email education@carersnsw.org.au \nRegister here
URL:https://sector.yourside.org.au/event/accessing-aged-care-services-online-session-for-community/
LOCATION:Online
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251202T110000
DTEND;TZID=Australia/Sydney:20251202T123000
DTSTAMP:20260405T223245
CREATED:20251111T053009Z
LAST-MODIFIED:20251111T053009Z
UID:10000918-1764673200-1764678600@sector.yourside.org.au
SUMMARY:Strengthened Quality Standards: Home care (online workshop)
DESCRIPTION:The Aged Care Quality and Safety Commission is running free online workshops on the Strengthened Quality Standards. These sessions are designed for Home Care service providers. \nThe workshops provide an overview of the structure and requirements of the strengthened Quality Standards\, and how they can be applied in your service setting. \nThe session uses a detailed case study to explore the application of the Standards and key considerations for providers. While specific Outcomes and Actions are considered as part of the case study\, we will not be discussing the application of the Standards to individual service settings. The session does not cover all the Outcomes and Actions of the Standards\, but draws on key elements relevant to the case study as an example of how providers might consider their obligations. \nThe session provides opportunities to discuss approaches and ideas with other participants. \nVarious dates to choose from: \n\n5 November 2025\, 10:00am – 11:30am (AEDT)\n18 November 2025\, 1:30pm – 3:00pm (AEDT)\n2 December 2025\, 11:00am – 12:30pm (AEDT)\n\nRegistration here . \nLogin to your ALIS account (Aged Care Learning Information Solution) and click Live Learning Sessions. \nOverview of Commission’s Live Learning Sessions here
URL:https://sector.yourside.org.au/event/strengthened-quality-standards-home-care-online-workshop/2025-12-02/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner
GEO:-25.274398;133.775136
END:VEVENT
END:VCALENDAR