Sector Support

Webinar: Understanding home care packages
2022-08-09 11:30 - 12:30 (Australia/Sydney) | Online
Home care package costs and contributions are complex, and statements can be confusing. Join our panel of experts to navigate these complexities and learn how you can make the most of your home care.
Organised by OPAN, this webinar covers:

accessing a home care package
making the most of your home care package
answers to the most common concerns and queries relating to home care package costs
raising issues with providers
how to self manage your home care package

Register here.

Helping Older People Who Hoard Webinar
2022-08-09 10:00 - 12:00 | Online
Organised by ACCPA, this introductory webinar is designed for CHSP workers who have a supportive working relationship with older people in their home and who come in contact with clutter and hoarding in the course of a working day. The webinar will provide an understanding of hoarding, skills and confidence to provide support to the older client for Commonwealth Home Support Program (CHSP) workers.
Register here.

Forgotten Australians Workshop
2022-08-05 13:30 - 14:30 | Online
More than half a million children were placed in institutional and out-of-home care under various arrangements in the last century. ‘Care Leavers’ may also be known as ‘Forgotten Australians’, ‘Former Child Migrants’ or ‘Stolen Generations’. Many in this group experienced control, abuse, had their basic rights taken from them and have significant anxieties about entering aged care.
Join Meg Schwarz who will talk about Forgotten Australians and the About Me one page story.
This workshop is organised by SSD South West Sydney (Bankstown, Fairfield, Liverpool), Macarthur (Campbelltown, Camden, Wollondilly) and Wingecarribee. Register here.

Reflective Supervision Seminar for Aged Care Team Leaders
2022-08-04 12:00 - 13:00 | Online
Organised by Your Side Sector Support team, this seminar will focus on the importance of bringing the principles of reflective practice into supervision. We will explore:
1. The fundamental goals of supervision and how to achieve these while safeguarding client care.
2. The 6 key things you must do in order to create an environment where reflective practice can take place.
3. How to structure supervision in a way that allows you to both facilitate learning and perform evaluative processes.
4. Key commitments to bring reflective practice alive in your organization’s culture.
Register here.

Aged Care Workforce Planning Tool | Lunch and Learn
2022-07-29 13:00 - 14:00 | Online
ACWIC invites you to join us online for a user focus session.
ACWIC will present a walkthrough of the tool and allow users to ask questions about how to use the tool. Workforce Activity Planners and those who will be using the tool are encouraged to join this session.
Register here.

Free Translations in Aged Care Webinar
2022-07-27 14:00 - 15:00 | Online
Organised by the Centre for Cultural Diversity in Ageing, this webinar gives participants an overview of the Increasing Access to Translating and Interpreting Services in Aged Care Project.
The project is funded by the Department of Health through the ICON Agency in partnership with the LOTE Agency, Able Australia and Winangali.
It aims to produce and translate information to allow aged care providers to communicate key written messages to their consumers in languages other than English and in other accessible formats, free of charge.
Register here.

Consumer Voice in Guiding your Practice and Meeting the Aged Care Quality Standards
2022-07-27 10:00 - 11:00 | Online
Organised by SSD Central Coast & Hunter and facilitated by Glen Sorenson, this training will include a series of webinars:
2 x 1 hour online sessions: 10am – 11am 27th July and 3rd August 2022
and a follow up a month later on 31st August 2022
You will then have the opportunity to complete a short client consultation process on two of the 8 standards with a sample of clients to help imbed the learnings and understandings.
Register here.

Professional Boundaries and Working Within Scope of Practice Webinar
2022-07-25 14:00 - 15:30 | Online
Organised by ACCPA, this 1.5 hour webinar is designed to support the frontline aged care workforce delivering care in both residential and home and community settings. The webinar includes information about professional boundaries, professional behaviours, and how frontline staff identify and respond to situations that challenge their understanding of scope of practice. There will be an opportunity for a Q & A session at the end.
Register here.

End of life and palliative care: what you need to know Webinar
2022-07-22 16:45 - 18:00 | Online
Organised by Swinburne’s Wellbeing Clinic for Older Adults, join this webinar during which the definition and misconceptions of palliative care will be clarified. The bio-psychosocial and spiritual models of care are described, as are the services provided by Eastern Palliative Care. Case examples are used to describe the ways in which the wellbeing needs of palliative clients and their families are addressed. Numerous issues are highlighted as important in addressing such needs, including issues of loss, identity, autonomy, dignity, values, meaning and purpose.
Register here.

'Lets Talk' Support at Home Symposium
2022-07-20 11:00 - 14:00 | Online
Hosted by ACCPA, join this free event to hear updates from the Aged & Community Care Providers Association (ACCPA) and the Department of Health on the transition process.
Listen to a panel discussion with members of the Support at Home Alliance about getting home support right the first time followed by a panel of CHSP providers sharing what they are doing to ‘get it right’.
Registration here.

ACCPA Financial Sustainability Forum
2022-07-19 16:15 - 17:45 | Online
ACCPA has brought together a panel of key stakeholders to discuss the way forward and drive practical solutions to provide a high performing, trusted and sustainable aged care sector.
Join us for this crucial discussion as we hear from Consumer Representatives, Providers and Sector Experts.

Dr Nicole Sutton, Senior Lecturer, Accounting Discipline, UTS
Prof Mike Woods, Centre for Health Economics Research and Evaluation, UTS
Ian Yates, Chief Executive, COTA
Claerwen Little, National Director, Uniting Care Australia
Paul Sadler, Interim CEO, ACCPA – MC

Register here.

Aboriginal and Torres Strait Islander Cultural Safety Training
2022-07-13 10:00 - 13:00 | Online
Over these three modules you will gain in-depth knowledge and skills in addressing and working with patients from an Aboriginal and Torres Strait Islander heritage, providing a culturally respectful environment.
We will explore an introduction to Working with Aboriginal and Torres Strait Islander People in Health Care Settings, Social and Emotional Wellbeing in Aboriginal Communities and Optimising Cultural Safety for Aboriginal and Torres Strait Islander Peoples in Health Care Environments.
THERE ARE THREE PARTS TO THIS TRAINING – 6 hours in total
All three modules MUST be completed in this order to successfully complete the training course:

MODULE 1 – Online Training Module | 1 hour
MODULE 2 – Zoom meeting – Camera on for the duration (small group) | 3 hours
MODULE 3 – Online Training Module | 2 hours (Must be completed by 5pm 11 July 2022)

Register here.

My Aged Care Provider Portal Training
2022-07-11 13:30 - 15:00 | Online
Sector Support & Development at Hornsby Council is running a My Aged Care Service Provider Portal Training. (The portal is recently renamed the Service and Support Portal.)
This webinar will focus on how aged care staff can utilise the My Aged Care service provider portal to streamline their work and enhance continuity of care for their clients. This will include information about:

Service provider responsibilities
How to access and utilise relevant consumer information to guide your work
Utilising the Support Plan to create a service specific Goal Directed Care Plan (GDCP)
Reducing duplication and improve efficiency for clients, carers and staff
Sharing information via My Aged Care.

Register here.

ACWIC Workforce Planning Tool | Lunch and Learn
2022-07-01 14:00 - 15:00 | Online
ACWIC will present a walkthrough of the tool and allow users to ask questions about how to use the tool. Workforce Activity Planners and those who will be using the tool are encouraged to join this session.
Please bring your questions – you’ll get support and guidance on how to enter your organisation’s workforce information into the tool.

Register here.

Age, Frailty, Loneliness and Suicide Webinar
2022-06-29 19:15 - 20:30 | Online
This webinar will explore how frailty, loneliness, sadness, depression and suicide are connected. Our guest panel will also discuss strategies to support practitioners to mitigate the link between physical and mental frailty.

Register here.

Professional Boundaries and Working Within Scope of Practice Webinar
2022-06-22 14:00 - 15:30 | Online
Organised by ACSA, this 1.5 hour webinar is designed to support the frontline aged care workforce delivering care in both residential and home and community settings. The webinar includes information about professional boundaries, professional behaviours, and how frontline staff identify and respond to situations that challenge their understanding of scope of practice. There will be an opportunity for a Q & A session at the end.
Register here.

Vision Loss Tips for CHSP Providers Webinar
2022-06-22 12:00 - 13:00 | Online
This session will help providers interact confidently and respectfully with vision-impaired clients to continue to support them to live independently.
The webinar will cover tips on:

how to ensure vision-impaired clients are safe and comfortable when receiving services in their home
practical ways to help people with low vision in social and community settings
strategies to ensure programs are inclusive

Register here.

LGBTQ Inclusive Practice Training
2022-06-22 09:00 - 16:00 | Level 5, Tower 2, 475 Victoria Ave, Chatswood, Level 5, Tower 2, 475 Victoria Ave, Chatswood, Australia
Sydney North Health Network (SNHN) invites local GPs, Nurses, Pharmacists, Allied Health Professionals and their staff to this LGBTQ Inclusive Practice workshop. Suitable for all health and community workers supporting clients, it will help promote a better understanding of the needs of the LGBTQ people and provide staff with more confidence to deliver an inclusive, best practice service.
Register here.

Safe and inclusive care for Forgotten Australians and other trauma survivors
2022-06-20 13:30 - 14:30 | Online
This webinar will introduce participants to the barriers to care for this cohort and demonstrate how to achieve safe and inclusive aged care for Forgotten Australians and other survivors of trauma.
The webinar will outline:

The barriers to care for Forgotten Australians
The essential elements in co-designing improved access and safety of care for Trauma survivors
The outcomes of the evaluation of the co-design process
Attendees will learn about what organisational interventions are needed to make aged care accessible and safe for trauma survivors and the resources available to aged care providers to address access and equity for Care Leavers

Register here.

Annual Providers Forum
2022-06-14 10:00 - 12:00 | Mosman Art Gallery, 1 Art Gallery Way, Mosman, New South Wales, 2088, Australia
Hosted by Mosman Council, the Annual Provider Forum will be an opportunity to hear from keynote speaker Research Fellow and Clinical Psychologist Dr. Jessamine Chen present on stress management and burnout in the aged care sector. The presentation will be followed by an informal networking opportunity. Aged Care Providers and Volunteers are all welcome, please register by 14 June 2022 via this link.

Technological solutions for residents in aged care
2022-06-10 16:45 - 18:00 | Online
During this event hosted by Swinburne Psychology Clinic, Michelle Eunson will present a summary of recent smart home programs by Vision Australia for older Australians to support ageing in place and social inclusion. Michelle will also provide an overview of the latest adaptive technology for older adults living with significant vision loss to maintain their independence.
It is aimed at people employed in aged care, as well as psychologists, social workers, counsellors and volunteers who work with older adults.
Register here.

Northern Sydney Regional Forum
2022-06-09 09:00 - 12:30 | Norths, 12 Abbott St, Cammeray, New South Wales, 2062, Australia
Sector Support will be hosting their bi-annual Regional Forum focused on attracting and retaining an aged care workforce fit for future demand. With speakers from a variety of sectors, including Employment Services, RTOs and training, HR services and more, this Forum will aim at presenting and discussing practical solutions that providers can apply in the short term and plan to implement in the long term. Stay tuned! The details to register for this event will follow soon.

Diversity and inclusion in aged care
2022-06-07 11:30 - 12:30 | Online
People from diverse and marginalised backgrounds represent over 50% of those accessing aged care services. Therefore, diversity and inclusion should be at the centre of the aged care system, ensuring services are accessible to, and considerate of people from different cultural or social backgrounds and individual experiences. Aged care services should respect and affirm the identity, experience, preference and choice of each older person.
A live Q & A will follow the panel discussion.
We will cover:

the importance of diversity and inclusivity being embedded in aged care services
examples of service providers doing diversity and inclusion well
diversity recommendations from the Royal Commission into Aged Care Quality and Safety
Aged Care Diversity Framework
insights from older people.

Register here.

Cultural Intelligence for Home Care Providers
2022-05-24 09:30 - 12:30 | Online
Aligned with Aged Care Standards 1-6, this interactive session is designed to engage community care workers to understand the neuroscience of unconscious bias, the evidence-based benefits of conscious inclusion including diversity dividends for individuals, teams and organisations. This program is facilitated by Isabelle Phillips from Mackerel Sky – Leadership Matters. Register here.

First Nations Cultural Conversation
2022-05-11 10:00 - 12:00 | Online
Susan Moylan-Coombs from the Gaimaragal Group will facilitate a conversation on the First Australian history and provide insight into contemporary First Australian experiences and challenges. The webinar aims to build appreciation of the culture and diversity of the First Peoples and empower attendees to promote cultural safety and inclusive practices in their organisations. Register here.

Understanding Wellness and Reablement - Frontline Workers and Volunteers Session
2022-05-04 13:30 - 14:30 | Online
We now support older people living at home using a wellness and reablement approach. Within this approach, we work with our clients to ensure that they remain as healthy, engaged and involved in everyday life as possible.
The session will cover:

What are the essential ingredients of wellness to older people?
What does reablement mean in practice?
What are some simple things that frontline workers and volunteers can do through their work to support older people to live meaningful and active lives?

Book here.

Getting it Right - Consumer Rights in Aged Care Series (Follow Up)
2022-04-28 13:00 - 14:30 | Online
Series of 4 sessions, starting 17 March 2022. Register here.
DATES:
Session 1, Thursday 17 March, 1-2pm
Session 2, Thursday 24 March, 1-2pm
Session 3, Thursday 31 March, 1-2pm
Follow-up session, Thursday 28 April, 1-2.30pm
In recent years there has been an increasing emphasis on the rights of older people accessing aged care. This has gained pace since 1 July 2019 when a new sector-wide Charter of Aged Care Rights and new Aged Care Quality Standards came into effect. All aged care services and facilities offering government subsidised aged care and support are required to demonstrate that they are meeting the requirements of the standards and upholding the rights of consumers.
Getting it Right – Consumer Rights in Aged Care is a series of three, one-hour, on-line sessions that explore in depth the link between each consumer right, the Aged Care Quality Standards and the accepted recommendations of the Royal Commission into Aged Care Quality and Safety. What does this mean for agency policies and procedures? What evidence clearly demonstrates a focus on consumer rights? Each participating agency will receive a Rights Audit Tool and will be encouraged to complete it before a follow-up 90 minute on-line session a month after the on-line sessions.

Implementing Wellness and Reablement - Coordinators Session
2022-04-19 10:00 - 12:00 | Online
This two-hour online session is designed for case managers, service coordinators and support facilitators. The session covers:

The theoretical underpinnings of current aged care practice.
What is person–centredness, wellbeing, strength-based approaches, wellness, short–term reablement, client–directed care, co–design and goal orientated support and how do these relate to each other and translate into community care practice?
What does implementing a wellness and reablement approach mean in this post Royal Commission and COVID recovery world?

Register here.

Round Table for CEOs – Managing System Changes
2022-04-13 09:00 - 12:30 | Your Side, 10/10 Help Street, Chatswood, NSW, 2067, Australia
The Aged Care reforms are well under way, are you ready to manage these significant changes? Come and join us for a lively Round Table discussion for CEOs of aged care services. Learning from the experience of former CEO of disability organisation, breakthru, who navigated the changes of the NDIS, this interactive session will explore topics such as company culture and change, better participant/customer outcomes, workforce, awards and Unions, changing NDIS goalposts, and financial results. You can express your interest here.

CHSP and HCP Financial Management in Aged Care
2022-04-07 10:00 - 11:30 | Online
Organised by Sector Support and Development projects in 11 Regions, this workshop will assist aged care service providers (both CHSP funded & HCP providers) to prepare for the new Aged Care system proposed by the Federal Government. The workshop will be facilitated by StewartBrown and will provide a practical, hands-on approach, giving workshop participants take-home tools and strategies that they can easily implement in their workplace.
For more information and to register, click here.
