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X-WR-CALDESC:Events for Sector Support
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DTSTART;TZID=Australia/Sydney:20260324T140000
DTEND;TZID=Australia/Sydney:20260324T153000
DTSTAMP:20260406T141334
CREATED:20260310T095128Z
LAST-MODIFIED:20260310T095128Z
UID:10000968-1774360800-1774366200@sector.yourside.org.au
SUMMARY:Strengthened Quality Standards: Home care (online workshop)
DESCRIPTION:The Aged Care Quality and Safety Commission is running free online workshops on the Strengthened Quality Standards. These sessions are designed for Home Care service providers. \nThe workshops provide an overview of the structure and requirements of the strengthened Quality Standards\, and how they can be applied in your service setting. \nThe session uses a detailed case study to explore the application of the Standards and key considerations for providers. While specific Outcomes and Actions are considered as part of the case study\, we will not be discussing the application of the Standards to individual service settings. The session does not cover all the Outcomes and Actions of the Standards\, but draws on key elements relevant to the case study as an example of how providers might consider their obligations. \nThe session provides opportunities to discuss approaches and ideas with other participants. \nVarious dates to choose from: \n\nTuesday 24 March 2026\, 2:00pm to 3:30pm (AEDT)\n\nRegistration here . \nLogin to your ALIS account (Aged Care Learning Information Solution) and click Live Learning Sessions. \nOverview of Commission’s Live Learning Sessions here
URL:https://sector.yourside.org.au/event/strengthened-quality-standards-home-care-online-workshop-2/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260317T140000
DTEND;TZID=Australia/Sydney:20260317T150000
DTSTAMP:20260406T141334
CREATED:20260310T000816Z
LAST-MODIFIED:20260310T001236Z
UID:10000966-1773756000-1773759600@sector.yourside.org.au
SUMMARY:Varying and renewing provider registration Q&A
DESCRIPTION:The Aged Care Quality and Safety Commission will discuss the process of varying and renewing provider registration. \nIn this webinar\, we will cover the below topics and answer your most frequently asked questions: \n\nthe different types of variations\nhow to submit a variation and the supporting documentation we might ask for\, and\nthe renewal process; related fees and audit delivery.\n\nThe Commission webinar will be held on Tuesday 17 March – Register to attend the webinar here. \nTo unpack the content with your peers\, Your Side’s Sector Support debriefing session will be held on Wednesday 18 March – Register for the Debriefing here.  \n 
URL:https://sector.yourside.org.au/event/varying-and-renewing-provider-registration-qa/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20260217T140000
DTEND;TZID=Australia/Sydney:20260217T150000
DTSTAMP:20260406T141334
CREATED:20260122T055200Z
LAST-MODIFIED:20260122T055200Z
UID:10000928-1771336800-1771340400@sector.yourside.org.au
SUMMARY:Rights-based complaints handling under the new Aged Care Act (webinar)
DESCRIPTION:The Aged Care Quality and Safety Commission will deliver a webinar focusing on rights-based complaints handling under the new Aged Care Act. \nHosted by Commissioner Liz Hefren-Webb\, you will hear from Treasure Jennings\, the new independent Aged Care Complaints Commissioner. This role is appointed by the Minister for Aged Care and Seniors and is responsible for handling complaints independently from the Commission to enhance transparency and accountability. \nTreasure will explain how the Aged Care Quality and Safety Commission are delivering a complaints service that upholds the rights of older people.  \nWe will also discuss best practice complaints handling for providers and what older people can expect when they make a complaint to the Commission. \nPanel: \n\nLiz Hefren-Webb\, Commissioner\, Aged Care Quality and Safety Commission (Chair)\nTreasure Jennings\, Aged Care Complaints Commissioner\, Aged Care Quality and Safety Commission\nDavid Pezzanite\, Assistant Commissioner\, Intake and Complaints\, Aged Care Quality and Safety Commission\nSamantha Edmonds\, Director Policy\, Education & Systemic Advocacy\, OPAN\nDavid Wright-Howie\, Senior Policy Officer\, COTA\n\nRegistrations will open on Tuesday 27 January 2026\, via the Commission Webinars page
URL:https://sector.yourside.org.au/event/rights-based-complaints-handling-under-the-new-aged-care-act-webinar/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251210T140000
DTEND;TZID=Australia/Sydney:20251210T150000
DTSTAMP:20260406T141334
CREATED:20251209T001731Z
LAST-MODIFIED:20251209T001731Z
UID:10000924-1765375200-1765378800@sector.yourside.org.au
SUMMARY:Associated Providers under the new Aged Care Act (webinar)
DESCRIPTION:This webinar is hosted by the Department of Health\, Disability and Ageing in collaboration with the Aged Care Quality and Safety Commission. \nWe will cover what ‘associated provider’ means under the Aged Care Act 2024 and how organisations can deliver government-funded aged care services as an associated provider. \nThere will be an opportunity for Q&As \nRegister here
URL:https://sector.yourside.org.au/event/associated-providers-under-the-new-aged-care-act-webinar/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner,Department of Health Disability and Ageing
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251202T110000
DTEND;TZID=Australia/Sydney:20251202T123000
DTSTAMP:20260406T141334
CREATED:20251111T053009Z
LAST-MODIFIED:20251111T053009Z
UID:10000918-1764673200-1764678600@sector.yourside.org.au
SUMMARY:Strengthened Quality Standards: Home care (online workshop)
DESCRIPTION:The Aged Care Quality and Safety Commission is running free online workshops on the Strengthened Quality Standards. These sessions are designed for Home Care service providers. \nThe workshops provide an overview of the structure and requirements of the strengthened Quality Standards\, and how they can be applied in your service setting. \nThe session uses a detailed case study to explore the application of the Standards and key considerations for providers. While specific Outcomes and Actions are considered as part of the case study\, we will not be discussing the application of the Standards to individual service settings. The session does not cover all the Outcomes and Actions of the Standards\, but draws on key elements relevant to the case study as an example of how providers might consider their obligations. \nThe session provides opportunities to discuss approaches and ideas with other participants. \nVarious dates to choose from: \n\n5 November 2025\, 10:00am – 11:30am (AEDT)\n18 November 2025\, 1:30pm – 3:00pm (AEDT)\n2 December 2025\, 11:00am – 12:30pm (AEDT)\n\nRegistration here . \nLogin to your ALIS account (Aged Care Learning Information Solution) and click Live Learning Sessions. \nOverview of Commission’s Live Learning Sessions here
URL:https://sector.yourside.org.au/event/strengthened-quality-standards-home-care-online-workshop/2025-12-02/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251118T133000
DTEND;TZID=Australia/Sydney:20251118T150000
DTSTAMP:20260406T141334
CREATED:20251111T053009Z
LAST-MODIFIED:20251111T053009Z
UID:10000917-1763472600-1763478000@sector.yourside.org.au
SUMMARY:Strengthened Quality Standards: Home care (online workshop)
DESCRIPTION:The Aged Care Quality and Safety Commission is running free online workshops on the Strengthened Quality Standards. These sessions are designed for Home Care service providers. \nThe workshops provide an overview of the structure and requirements of the strengthened Quality Standards\, and how they can be applied in your service setting. \nThe session uses a detailed case study to explore the application of the Standards and key considerations for providers. While specific Outcomes and Actions are considered as part of the case study\, we will not be discussing the application of the Standards to individual service settings. The session does not cover all the Outcomes and Actions of the Standards\, but draws on key elements relevant to the case study as an example of how providers might consider their obligations. \nThe session provides opportunities to discuss approaches and ideas with other participants. \nVarious dates to choose from: \n\n5 November 2025\, 10:00am – 11:30am (AEDT)\n18 November 2025\, 1:30pm – 3:00pm (AEDT)\n2 December 2025\, 11:00am – 12:30pm (AEDT)\n\nRegistration here . \nLogin to your ALIS account (Aged Care Learning Information Solution) and click Live Learning Sessions. \nOverview of Commission’s Live Learning Sessions here
URL:https://sector.yourside.org.au/event/strengthened-quality-standards-home-care-online-workshop/2025-11-18/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251022T093000
DTEND;TZID=Australia/Sydney:20251022T110000
DTSTAMP:20260406T141334
CREATED:20250923T060141Z
LAST-MODIFIED:20250923T060141Z
UID:10000882-1761125400-1761130800@sector.yourside.org.au
SUMMARY:Home Care: The strengthened Quality Standards - Preparing for the changes
DESCRIPTION:Free online live-learning session delivered by the Aged Care Quality and Safety Commission. \nA facilitated session which supports managers\, educators and leaders from Australian government-funded home services providers to consider the requirements of the strengthened Quality Standards (the Standards) in the context of a real-life scenario. \nThe session uses a detailed case study to explore the application of the Standards and key considerations for providers. While specific Outcomes and Actions are considered as part of the case study\, we will not be discussing the application of the Standards to individual service settings. The session does not cover all the Outcomes and Actions of the Standards\, but draws on key elements relevant to the case study as an example of how providers might consider their obligations. The session provides opportunities to discuss approaches and ideas with other participants. \nRegister here \nYou can register for sessions through the Commission’s Aged Care Learning Information Solution (Alis) platform.
URL:https://sector.yourside.org.au/event/home-care-the-strengthened-quality-standards-preparing-for-the-changes-2/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251021T140000
DTEND;TZID=Australia/Sydney:20251021T153000
DTSTAMP:20260406T141334
CREATED:20251007T082501Z
LAST-MODIFIED:20251007T082501Z
UID:10000897-1761055200-1761060600@sector.yourside.org.au
SUMMARY:A new chapter for aged care from 1 November (webinar)
DESCRIPTION:Webinar from the Department of Health\, Disability and Ageing. \nThis webinar gives aged care providers support to manage the transition to the new Aged Care Act\, Support at Home program\, new regulatory model and strengthened Aged Care Quality Standards. \nJoin this webinar to help you: \n\nmanage the transition\nunderstand next steps\nask questions and get practical guidance.\n\nThis webinar is for aged care providers and will focus on support\, transition and Q&As. \nRegister here
URL:https://sector.yourside.org.au/event/a-new-chapter-for-aged-care-from-1-november-webinar/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner,Department of Health Disability and Ageing
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251021T140000
DTEND;TZID=Australia/Sydney:20251021T150000
DTSTAMP:20260406T141334
CREATED:20251014T234528Z
LAST-MODIFIED:20251014T234528Z
UID:10000903-1761055200-1761058800@sector.yourside.org.au
SUMMARY:A new chapter for aged care from 1 November 2025 (webinar)
DESCRIPTION:The Department of Health\, Disability and Ageing is joined by the Aged Care Quality and Safety Commission\, Services Australia and Ageing Australia.  \nThe new Aged Care Act\, Support of Home program\, new regulatory model\, and strengthened Quality Standards put older people at the centre of aged care. \nJoin this webinar to help you: \n\nmanage the transition\nunderstand next steps\nask questions and get practical guidance.\n\nThis webinar is for aged care providers and will focus on support\, transition and Q&As.  \nRegister here
URL:https://sector.yourside.org.au/event/a-new-chapter-for-aged-care-from-1-november-2025-webinar/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner,Department of Health Disability and Ageing
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251007T140000
DTEND;TZID=Australia/Sydney:20251007T150000
DTSTAMP:20260406T141334
CREATED:20250924T052008Z
LAST-MODIFIED:20250924T052030Z
UID:10000886-1759845600-1759849200@sector.yourside.org.au
SUMMARY:Provider Registration: applications\, audits and fees explained (webinar)
DESCRIPTION:The Aged Care Quality and Safety Commission is running a webinar to discuss what providers need to know about Provider Registration: applications\, audits and fees. The webinar will help providers prepare for the new registration model and charging arrangements under the new Act from 1 November 2025.   \nFollowing this webinar\, the Commission will offer small engagement sessions with current applicants looking to understand their obligations and address questions to ensure a smooth transition.  \nThe session will provide:   \n\nan overview of the cost recovery process and what it means for providers\nan explanation of the new fee tables and provider fee calculators\nan explanation of fee waiver arrangements\npractical scenarios covering registration and audits for renewals and variations.\n\nPanel: \n\nLiz Hefren-Webb\, Commissioner\nSarah Kelly\, Assistant Commissioner\, Registry\nChris Davis\, Chief Financial Officer\n\n  \nBackground Information: \n\nFee arrangements in place until 31 October 2025\nFee comparison table  (compares the current fee arrangements with the proposed fee arrangements under the New Act)\nInformation on transitional arrangements\n\nAudience: This is a webinar for existing and prospective providers. \nRegister here 
URL:https://sector.yourside.org.au/event/provider-registration-applications-audits-and-fees-explained-webinar/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20251007T130000
DTEND;TZID=Australia/Sydney:20251007T143000
DTSTAMP:20260406T141334
CREATED:20250923T060007Z
LAST-MODIFIED:20250923T060048Z
UID:10000881-1759842000-1759847400@sector.yourside.org.au
SUMMARY:Home Care: The strengthened Quality Standards - Preparing for the changes
DESCRIPTION:Free online live-learning session delivered by the Aged Care Quality and Safety Commission. \nA facilitated session which supports managers\, educators and leaders from Australian government-funded home services providers to consider the requirements of the strengthened Quality Standards (the Standards) in the context of a real-life scenario. \nThe session uses a detailed case study to explore the application of the Standards and key considerations for providers. While specific Outcomes and Actions are considered as part of the case study\, we will not be discussing the application of the Standards to individual service settings. The session does not cover all the Outcomes and Actions of the Standards\, but draws on key elements relevant to the case study as an example of how providers might consider their obligations. The session provides opportunities to discuss approaches and ideas with other participants. \nRegister here \nYou can register for sessions through the Commission’s Aged Care Learning Information Solution (Alis) platform.
URL:https://sector.yourside.org.au/event/home-care-the-strengthened-quality-standards-preparing-for-the-changes/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20250520T140000
DTEND;TZID=Australia/Sydney:20250520T150000
DTSTAMP:20260406T141334
CREATED:20250304T025701Z
LAST-MODIFIED:20250306T184816Z
UID:10000815-1747749600-1747753200@sector.yourside.org.au
SUMMARY:ACQSC Compliance and Enforcement (webinar)
DESCRIPTION:The Aged Care Quality and Safety Commission will hold a webinar on Compliance and Enforcement. \nRegistrations will be open 2 weeks prior to the session. Registration and further details will be updated here
URL:https://sector.yourside.org.au/event/compliance-and-enforcement/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20250508T140000
DTEND;TZID=Australia/Sydney:20250508T150000
DTSTAMP:20260406T141334
CREATED:20250429T112320Z
LAST-MODIFIED:20250429T112320Z
UID:10000837-1746712800-1746716400@sector.yourside.org.au
SUMMARY:Provider Obligations and Rules - New aged care regulatory model (DoHAC webinar)
DESCRIPTION:This webinar is for aged care providers. It will cover rules and provider obligations under the new regulatory model. \nThis webinar will explore:\n\nprovider obligations and rules\npreparing for the start of the new Aged Care Act on 1 July\nprovider registration preview and your registration categories.\n\nRegister here
URL:https://sector.yourside.org.au/event/provider-obligations-and-rules-new-aged-care-regulatory-model-dohac-webinar/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner,Department of Health and Aged Care
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20250415T140000
DTEND;TZID=Australia/Sydney:20250415T150000
DTSTAMP:20260406T141334
CREATED:20250304T025527Z
LAST-MODIFIED:20250401T073453Z
UID:10000814-1744725600-1744729200@sector.yourside.org.au
SUMMARY:Provider Registration and Renewal in Practice (webinar)
DESCRIPTION:  \nThe Aged Care Quality and Safety Commission will hold a webinar on Provider Registration. \nHosted by Commissioner\, Liz Hefren-Webb\, we will explore: \n\nthe step-by-step process of registering as a new provider and renewing registration for existing providers – including audits\nthe deeming process\nhow providers can vary their registration\n\nThis is a webinar for existing and prospective providers. \nFor more information ahead of the webinar:  \n\nRegistration and renewal\nHow the new aged care regulatory model will work\n\nWe encourage providers to join this webinar\, ask questions and provide feedback. The live webinar will include a Q&A session and we encourage you to submit questions in advance through the registration link. \nRegister here
URL:https://sector.yourside.org.au/event/provider-registration-webinar/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner
GEO:-25.274398;133.775136
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20250318T140000
DTEND;TZID=Australia/Sydney:20250318T150000
DTSTAMP:20260406T141334
CREATED:20250304T023958Z
LAST-MODIFIED:20250306T185131Z
UID:10000813-1742306400-1742310000@sector.yourside.org.au
SUMMARY:ACQSC Bringing the Strengthened Quality Standards to life (webinar)
DESCRIPTION:This is a webinar for aged care providers. The Strengthened Quality Standards will replace the current Aged Care Quality Standards on 1 July 2025. \nHosted by the Aged Care Quality and Safety Commissioner\, Liz Hefren-Webb\, this webinar will cover: \n\nkey differences between the current Aged Care Quality Standards and the new Strengthened Standards\nhow compliance with the Strengthened Quality Standards will be a condition of registration in the new Aged Care Act for providers registered in categories 4\,5\,6\nhow the Commission monitors each registered provider’s compliance with their conditions of registration\, including compliance with the Strengthened Quality Standards.\n\nOur panel will also briefly cover the role of audit in registration processes. We hope at the end of the webinar\, providers will: \n\nunderstand how the strengthened Quality Standards can guide the provision of safe\, high-quality care\, and what they can do to prepare for implementation.\nunderstand how the Commission will monitor compliance with conditions of registration\, including the Strengthened Quality Standards.\nknow where to go for more information\, education and guidance.\n\nRegister here
URL:https://sector.yourside.org.au/event/bringing-the-strengthened-quality-standards-to-life-webinar/
LOCATION:Online
CATEGORIES:Aged Care Quality and Safety Commissioner
GEO:-25.274398;133.775136
END:VEVENT
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